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subject:"Consumer behaviour"
~person:"Mattila, Anna S."
~person:"Stavins, Joanna"
~type_genre:"Article in journal"
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Search: subject_exact:"Consumer Behaviour"
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Subject
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Consumer behaviour
Konsumentenverhalten
112
Beziehungsmarketing
28
Relationship marketing
28
Customer satisfaction
24
Dienstleistungsqualität
24
Kundenzufriedenheit
24
Service quality
24
Beschwerdemanagement
17
Complaint management
17
Gastronomie
16
Restaurant industry
16
Corporate Social Responsibility
15
Corporate social responsibility
15
Emotion
13
USA
13
United States
13
Hotel industry
11
Hotellerie
11
Experiment
10
Preismanagement
10
Pricing strategy
10
Payment system
9
Zahlungsverkehr
9
Credit card
7
Gender
7
Geschlecht
7
Internet marketing
7
Kreditkarte
7
Online-Marketing
7
Viral marketing
7
Virales Marketing
7
Advertising effects
6
Kundenbindungsprogramm
6
Loyalty program
6
Werbewirkung
6
Bargeldloser Zahlungsverkehr
5
Consumer behavior
5
Customer service
5
Gastgewerbe
5
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Online availability
All
Undetermined
71
Free
2
Type of publication
All
Article
112
Type of publication (narrower categories)
All
Article in journal
Aufsatz in Zeitschrift
112
Arbeitspapier
20
Working Paper
20
Graue Literatur
19
Non-commercial literature
19
Language
All
English
112
Author
All
Mattila, Anna S.
Stavins, Joanna
Han, Heesup
113
Lusk, Jayson L.
75
Phau, Ian
73
Gierl, Heribert
70
Khare, Arpita
68
Dwivedi, Yogesh Kumar
63
Loureiro, Sandra Maria Correia
62
Grewal, Dhruv
60
Nayga, Rodolfo M.
60
Septianto, Felix
59
Jang, Soocheong
57
Belk, Russell W.
55
Paul, Justin
54
Herrmann, Andreas
50
Ko, Eunju
49
Laroche, Michel
48
Walsh, Gianfranco
48
Bagozzi, Richard P.
47
Hollebeek, Linda D.
46
Pelsmacker, Patrick de
45
Kim, Jungkeun
44
Diamantopoulos, Adamantios
42
Sharma, Piyush
41
Bang, Nguyen
40
Thaichon, Park
40
Das, Gopal
39
Rajagopal
38
Ko, Yong Jae
37
Park, Jungkun
37
Vrontis, Demetris
37
Wiedmann, Klaus-Peter
37
Kim, Seongseop
36
Verhoef, Peter C.
36
Eisend, Martin
35
Hyun, Sunghyup Sean
35
Wong, IpKin Anthony
35
Dens, Nathalie
34
Moschis, George P.
34
Wu, Luorong
34
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Published in...
All
International journal of hospitality management
25
Journal of business research : JBR
8
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
7
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
7
The journal of services marketing
7
Cornell hospitality quarterly : CQ
5
Journal of hospitality marketing & management
5
International journal of contemporary hospitality management
4
Journal of payments strategy & systems
4
Journal of service management
4
The Cornell hospitality quarterly
4
Journal of banking & finance
2
Journal of retailing and consumer services
2
Journal of revenue and pricing management
2
Journal of service research
2
Journal of service research : JSR
2
Journal of travel and tourism marketing
2
New England economic review
2
Services marketing quarterly
2
Contemporary economic policy : a journal of Western Economic Association International
1
European journal of marketing
1
International journal of revenue management : IJRM
1
International review of economics : RISEC
1
Journal of behavioral and experimental economics
1
Journal of business ethics : JOBE
1
Journal of financial services marketing : JFSM
1
Journal of financial services research
1
Journal of financial services research : JFSR
1
Journal of marketing theory and practice
1
Journal of retailing
1
Marketing intelligence & planning
1
Review of Economics of the Household
1
The Rand journal of economics
1
The journal of product & brand management
1
Tourism management : research, policies, practice
1
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Source
All
ECONIS (ZBW)
112
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1
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112
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1
Leveraging online selling through social media influencers
Shuqair, Saleh
;
Filieri, Raffaele
;
Viglia, Giampaolo
; …
- In:
Journal of business research : JBR
171
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014536195
Saved in:
2
Changes in US payment behaviour during COVID-19 : differences by income and demographics
Greene, Claire
;
Merry, Ellen A.
;
Stavins, Joanna
- In:
Journal of payments strategy & systems
17
(
2023
)
3
,
pp. 230-237
Persistent link: https://www.econbiz.de/10014390417
Saved in:
3
The effects of message framing in CSR advertising on consumers' emotions, attitudes, and behavioral intentions
Stadlthanner, Katja Anna
;
Andreu, Luisa
;
Ribeiro, …
- In:
Journal of hospitality marketing & management
31
(
2022
)
7
,
pp. 777-796
Persistent link: https://www.econbiz.de/10013357136
Saved in:
4
Reducing resistance to sponsorship disclosure : the role of experiential versus material posts
Shuqair, Saleh
;
Viglia, Giampaolo
;
Pinto, Diego Costa
; …
- In:
Journal of travel research : a quarterly publication of …
63
(
2024
)
4
,
pp. 959-973
Persistent link: https://www.econbiz.de/10014582416
Saved in:
5
Does crowdsourcing necessarily lead to brand engagement? : the role of crowdsourcing cues and relationship norms on customer-brand relationships
Herter, Márcia Maurer
;
Shuqair, Saleh
;
Pinto, Diego Costa
- In:
The journal of product & brand management
32
(
2023
)
7
,
pp. 988-1004
Persistent link: https://www.econbiz.de/10014334390
Saved in:
6
Credit card debt puzzle : liquid assets to pay household bills
Greene, Claire
;
Stavins, Joanna
- In:
International review of economics : RISEC
70
(
2023
)
4
,
pp. 503-535
Persistent link: https://www.econbiz.de/10014419394
Saved in:
7
Corporate sociopolitical activism (CSA) : the role of perceived impact on consumer response to contribution type
Atanga, Barbara Apaalabono
;
Mattila, Anna S.
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014325587
Saved in:
8
Cross-category add-on bundling : impact of the consumption nature of bundled products on discount framing effectiveness
Song, Myungkeun
;
Noone, Breffni M.
;
Mattila, Anna S.
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
1
,
pp. 197-216
Persistent link: https://www.econbiz.de/10014245298
Saved in:
9
Generation influences perceived coolness but not favorable attitudes toward cool hotel brands
Chen, Feier
;
Quadri-Felitti, Donna
;
Mattila, Anna S.
- In:
The Cornell hospitality quarterly
64
(
2023
)
1
,
pp. 95-103
Persistent link: https://www.econbiz.de/10014229652
Saved in:
10
The effect of smart shopper self-perceptions on word-of-mouth behaviors in the loyalty reward program context
Hwang, Yoo Hee
;
Mattila, Anna S.
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
2
,
pp. 243-266
Persistent link: https://www.econbiz.de/10012800229
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