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subject:"Customer satisfaction"
~isPartOf:"International journal of business excellence"
~isPartOf:"Journal of travel and tourism marketing"
~subject:"Digitale Dienste"
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Customer satisfaction
Digitale Dienste
Website
36
E-commerce
11
Electronic Commerce
11
Tourism marketing
11
Tourismusmarketing
11
Internet marketing
10
Online-Marketing
10
Consumer behaviour
9
Konsumentenverhalten
9
Kundenzufriedenheit
8
Bewertung
7
Destination management
7
Destinationsmanagement
7
Dienstleistungsqualität
7
Evaluation
7
Hotel industry
7
Hotellerie
7
Online retailing
7
Online-Handel
7
Service quality
7
Tourism
7
Tourismus
7
Tourism industry
6
Tourismuswirtschaft
6
Viral marketing
6
Virales Marketing
6
Holiday behaviour
5
Hong Kong
5
Hongkong
5
Reisevermittler
5
Social Web
5
Social web
5
Travel agency
5
Urlaubsverhalten
5
Beziehungsmarketing
4
Relationship marketing
4
China
3
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3
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9
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English
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Alcántara-Pilar, Juan Miguel
1
Barrio-García, Salvador del
1
Chung, Namho
1
Crespo-Almendros, Esmeralda
1
Cui, Feng
1
Kim, Joung-man
1
Kim, Myung-Ja
1
Kumar, G.
1
Lai, Michael T. H.
1
Law, Rob
1
Lee, Choong-Ki
1
Lin, Derong
1
Mohapatra, Sanjay
1
Natarajan, Vivek S.
1
Parayitam, Satyanarayana
1
Patra, Debananda
1
Ponnam, Abhilash
1
Porcu, Lucia
1
Qu, Hailin
1
Sharma, Tejinder
1
Shenbagaraman, V. M.
1
Sreejesh, S.
1
Tsang, Nelson Kee Fu
1
Wen, Ivan
1
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International journal of business excellence
Journal of travel and tourism marketing
Journal of retailing and consumer services
18
International journal of electronic marketing and retailing : IJEMR
10
Journal of internet commerce
10
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
9
International journal of business information systems : IJBIS
8
International journal of e-business research : an official publication of the Information Resources Management Association
7
Electronic commerce research
6
International journal of retail & distribution management
6
Journal of business research : JBR
6
The service industries journal
5
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
5
International journal of hospitality management
4
International journal of public sector performance management : IJPSPM
4
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
4
Journal of electronic commerce research : JECR
4
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
4
Service business
4
Tourism management : research, policies, practice
4
African journal of science, technology, innovation and development : AJSTID
3
Cogent business & management
3
Information systems and e-business management : ISeB
3
International journal of business innovation and research
3
International journal of electronic commerce : IJEC
3
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
3
International journal of retail and distribution management
3
Journal of customer behaviour
3
Journal of strategic marketing
3
Marketing intelligence & planning
3
Tourism management perspectives : TMP
3
Administrative Sciences : open access journal
2
Asia Pacific journal of marketing and logistics
2
Electronic commerce research and applications
2
European journal of marketing : EJM
2
Gadjah Mada international journal of business
2
Global business review
2
HMD : Praxis der Wirtschaftsinformatik
2
Information systems management
2
International journal of business excellence : IJBEX
2
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ECONIS (ZBW)
9
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1
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9
of
9
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date (oldest first)
1
The impact of perceived security and consumer innovativeness on e-loyalty in online travel shopping
Cui, Feng
;
Lin, Derong
;
Qu, Hailin
- In:
Journal of travel and tourism marketing
35
(
2018
)
6
,
pp. 819-834
Persistent link: https://www.econbiz.de/10011918096
Saved in:
2
Investigating the process through which e-servicescape creates e-loyalty in travel and tourism websites
Sreejesh, S.
;
Ponnam, Abhilash
- In:
Journal of travel and tourism marketing
34
(
2017
)
1/3
,
pp. 20-39
Persistent link: https://www.econbiz.de/10011669946
Saved in:
3
User acceptance of web-based talent assessment platform (TAP)
Mohapatra, Sanjay
;
Patra, Debananda
- In:
International journal of business excellence
12
(
2017
)
4
,
pp. 450-468
Persistent link: https://www.econbiz.de/10011801604
Saved in:
4
Toward an understanding of online information processing in e-tourism : does national culture matter?
Alcántara-Pilar, Juan Miguel
;
Barrio-García, Salvador del
- In:
Journal of travel and tourism marketing
34
(
2017
)
8
,
pp. 1128-1142
Persistent link: https://www.econbiz.de/10011758832
Saved in:
5
A study on customer's perception of online banking and e-service quality among Chennai customers
Kumar, G.
;
Shenbagaraman, V. M.
- In:
International journal of business excellence
11
(
2017
)
1
,
pp. 72-94
Persistent link: https://www.econbiz.de/10011710582
Saved in:
6
Do loyalty groups differ in the role of trust in online tourism shopping? : a process perspective
Kim, Myung-Ja
;
Chung, Namho
;
Lee, Choong-Ki
;
Kim, Joung-man
- In:
Journal of travel and tourism marketing
29
(
2012
)
3/4
,
pp. 352-368
Persistent link: https://www.econbiz.de/10009571555
Saved in:
7
The relationship between web quality and user satisfaction : the moderating effects of security and content
Natarajan, Vivek S.
;
Parayitam, Satyanarayana
;
Sharma, …
- In:
International journal of business excellence
5
(
2012
)
1/2
,
pp. 52-76
Persistent link: https://www.econbiz.de/10009425537
Saved in:
8
An empirical study of an online travel purchase intention model
Wen, Ivan
- In:
Journal of travel and tourism marketing
29
(
2012
)
1/2
,
pp. 18-39
Persistent link: https://www.econbiz.de/10009537285
Saved in:
9
Measuring e-service quality for online travel agencies
Tsang, Nelson Kee Fu
;
Lai, Michael T. H.
;
Law, Rob
- In:
Journal of travel and tourism marketing
27
(
2010
)
3
,
pp. 306-323
Persistent link: https://www.econbiz.de/10003985076
Saved in:
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