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subject:"E-Business"
~person:"De Bock, Koen W."
~person:"Ranjan, Jayanthi"
~subject:"Beziehungsmarketing"
~subject:"Online retailing"
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E-Business
Beziehungsmarketing
Online retailing
Data Mining
18
Data mining
18
Relationship marketing
11
Algorithm
3
Algorithmus
3
Classification
3
Klassifikation
3
Mobile Business
3
Mobile business
3
Computer-assisted marketing
2
Customer analysis
2
Forecasting model
2
IT-gestütztes Marketing
2
India
2
Indien
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Insurance
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Kundenanalyse
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Betriebliches Informationssystem
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Bildungsverhalten
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Customer churn prediction
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Customer relationship management
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Data security
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Datensicherheit
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11
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De Bock, Koen W.
Ranjan, Jayanthi
Hippner, Hajo
8
Bhatnagar, Vishal
6
Wilde, Klaus D.
6
Cavallo, Alberto
4
Hilbert, Andreas
4
Van den Poel, Dirk
4
Caigny, Arno de
3
Chorianopoulos, Antonios
3
Coussement, Kristof
3
Ewing, Michael
3
Goyal, D. P.
3
Kim, Jong Min
3
Law, Chun Hung Roberts
3
Lessmann, Stefan
3
Mittal, Ravi Kant
3
Moro, Sérgio
3
Ordenes, Francisco Villarroel
3
Rita, Paulo
3
Schoder, Detlef
3
Schönbrunn, Karoline
3
Sharma, Sarika
3
Stakhovych, Stanislav
3
Theodoulidis, Babis
3
Xu, Xun
3
Zhang, Dongsong
3
Abdolvand, Neda
2
Aksoy, Lerzan
2
Akter, Shahriar
2
Albadvi, Amir
2
Baker, Jeff
2
Bart, Yakov
2
Bilgihan, Anil
2
Bradlow, Eric T.
2
Breugelmans, Els
2
Chakraborti, Swapnajit
2
Chong, Alain Yee Loong
2
Chun, So Yeon
2
Cui, Annie Peng
2
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International journal of electronic customer relationship management : IJECRM
4
International journal of networking and virtual organisations : IJNVO
2
European journal of operational research : EJOR
1
International journal of forecasting
1
International journal of value chain management : IJVCM
1
The learning organization : TLO ; the international journal of critical studies in organizational learning
1
Working paper series / Universiteit Gent, Faculteit Economie en Bedrijfskunde
1
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ECONIS (ZBW)
11
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1
Incorporating textual information in customer churn prediction models based on a convolutional neural network
Caigny, Arno de
;
Coussement, Kristof
;
De Bock, Koen W.
; …
- In:
International journal of forecasting
36
(
2020
)
4
,
pp. 1563-1578
Persistent link: https://www.econbiz.de/10012547130
Saved in:
2
A new hybrid classification algorithm for customer churn prediction based on logistic regression and decision trees
Caigny, Arno de
;
Coussement, Kristof
;
De Bock, Koen W.
- In:
European journal of operational research : EJOR
269
(
2018
)
2
,
pp. 760-772
Persistent link: https://www.econbiz.de/10011864442
Saved in:
3
Role of knowledge management and analytical CRM in business : data mining based framework
Ranjan, Jayanthi
;
Bhatnagar, Vishal
- In:
The learning organization : TLO ; the international …
18
(
2011
)
2
,
pp. 131-148
Persistent link: https://www.econbiz.de/10009158289
Saved in:
4
Time to implement data mining in insurance firms for effective CRM and CRM analytics
Bathnagar, Vishal
;
Ranjan, Jayanthi
- In:
International journal of networking and virtual …
9
(
2011
)
1
,
pp. 1-24
Persistent link: https://www.econbiz.de/10009270010
Saved in:
5
An empirical evaluation of rotation-based ensemble classifiers for customer churn prediction
De Bock, Koen W.
;
Van den Poel, Dirk
-
2011
Persistent link: https://www.econbiz.de/10009240156
Saved in:
6
Real-time analysis on finding significance of data mining on CRM of service sector organisations : an Indian perspective
Bhatnagar, Vishal
;
Ranjan, Jayanthi
;
Singh, Raghuvir
- In:
International journal of electronic customer …
5
(
2011
)
2
,
pp. 171-201
Persistent link: https://www.econbiz.de/10009297339
Saved in:
7
Information security-enabled business process architecture for mobile CRM : the role of technology, planning, training and process
Ranjan, Jayanthi
;
Bhatnagar, Vishal
- In:
International journal of networking and virtual …
7
(
2010
)
5
,
pp. 452-464
Persistent link: https://www.econbiz.de/10008664156
Saved in:
8
Principles for successful mobile CRM in organisations from data mining perspective
Bhatnagar, Vishal
;
Ranjan, Jayanthi
- In:
International journal of electronic customer …
4
(
2010
)
3
,
pp. 280-301
Persistent link: https://www.econbiz.de/10008826195
Saved in:
9
Techniques, process and enterprise application for e-CRM using data mining
Ranjan, Jayanthi
;
Bhatnagar, Vishal
- In:
International journal of value chain management : IJVCM
3
(
2009
)
4
,
pp. 401-410
Persistent link: https://www.econbiz.de/10003962739
Saved in:
10
Application of segmentation in customer relationship management : a data mining perspective
Ranjan, Jayanthi
;
Agarwal, Ruchi
- In:
International journal of electronic customer …
3
(
2009
)
4
,
pp. 402-414
Persistent link: https://www.econbiz.de/10003935726
Saved in:
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