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subject:"Führungskräfte"
~isPartOf:"International journal of hospitality management"
~subject:"Arbeitsmobilität"
~subject:"Kundenservice"
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Führungskräfte
Arbeitsmobilität
Kundenservice
Tourism employees
171
Tourismusberufe
171
Hotel industry
129
Hotellerie
129
Arbeitszufriedenheit
75
Job satisfaction
75
Arbeitsverhalten
38
Work behaviour
38
Arbeitskräfte
37
Workforce
37
Employee retention
31
Mitarbeiterbindung
31
Stress
30
Work stress
30
Dienstleistungsqualität
29
Service quality
29
Emotion
24
Leistungsmotivation
23
Work motivation
23
Arbeitsleistung
21
Gastronomie
21
Job performance
21
Restaurant industry
21
Consumer behaviour
20
Customer satisfaction
20
Konsumentenverhalten
20
Kundenzufriedenheit
20
Arbeitspsychologie
18
Beziehungsmarketing
18
Labour mobility
18
Organizational psychology
18
Relationship marketing
18
Hotel employees
17
Coronavirus
15
USA
13
United States
13
Customer service
12
Personality psychology
12
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Undetermined
29
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Article
40
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Article in journal
40
Aufsatz in Zeitschrift
40
Language
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English
40
Author
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Bufquin, Diego
2
Kim, Woo Gon
2
Ancheri, Sreekumar
1
Ariyabuddhiphongs, Vanchai
1
Arslan, Emin
1
Atkinson, Peter
1
Back, Robin M.
1
Bai, Billy
1
Balasubramanian, Kandappan
1
Bilgihan, Anil
1
Bizjak, Boštjan
1
Bonn, Mark Andrew
1
Brewster, Zachary W.
1
Callan, Victor J.
1
Chan, Wilco W. H.
1
Chang, Hsuan Hsuan
1
Chaulagain, Suja
1
Cheng, Bao
1
Cheng, Xusen
1
Cheung, Sau Yin
1
Chi, Oscar Hengxuan
1
Cho, Meehee
1
Choi, Hyung-Min
1
Cruz, Margarita
1
Derqui, Belen
1
DiPietro, Robin B.
1
Ergun, Gozde Seval
1
Fabjan, Daša3
1
Filimonau, Viachaslau
1
Foroudi, Pantea
1
Fu, Shixuan
1
Fu, Yang
1
George, Raphael Thomas
1
Goh, Edmund
1
Gourlay, Kenneth
1
Gu, Huimin
1
Guilding, Chris
1
Gursoy, Dogan
1
Haldorai, Kavitha
1
Han, Su-Jin
1
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International journal of hospitality management
International journal of contemporary hospitality management
21
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
9
Tourism management : research, policies, practice
7
Journal of hospitality marketing & management
6
The journal of services marketing
6
Journal of service research : JSR
4
Service business
3
Tourism management perspectives : TMP
3
Argumenta oeconomica
2
Journal of business research : JBR
2
Tourism analysis : an interdisciplinary tourism & hospitality journal
2
Acta Universitatis Danubius / Oeconomica
1
Administrative Sciences : open access journal
1
Asia Pacific journal of marketing and logistics
1
CEDEFOP panorama series
1
Cogent business & management
1
Contemporary issues in social science
1
Cornell hospitality quarterly : CQ
1
Cross cultural management : an international journal
1
Cruise tourism and society : a socio-economic perspective
1
Discussion paper / Tinbergen Institute
1
Discussion paper / Tinbergen Institute / Tinbergen Institute
1
Economic research
1
Entrepreneurship, small and medium-sized enterprises and the macroeconomy
1
European journal of management and business economics : EJM&BE
1
Gender economics ; Volume 2
1
Global journal of business management : GJBM
1
Global journal of business research : GJBR
1
International journal of business and economics
1
International journal of economics and finance
1
International journal of learning and change : IJLC
1
International journal of management and economics
1
International journal of services, economics and management
1
Journal of East-West business
1
Journal of Islamic marketing : JIMA
1
Journal of Tourism, Heritage & Services Marketing : JTHSM
1
Journal of air transport management
1
Journal of business ethics : JOBE
1
Journal of hospitality and tourism insights
1
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ECONIS (ZBW)
40
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1
The impact of management structure on guest satisfaction in chain-affiliated hotels and the moderating influence of chain scale
Cruz, Margarita
;
Hodari, Demian
;
Raub, Steffen P.
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014457829
Saved in:
2
Why do hotel frontline employees use service robots in the workplace? : a technology affordance theory perspective
Leung, Xi Y.
;
Zhang, Huiying
;
Lyu, Jiaying
;
Bai, Billy
- In:
International journal of hospitality management
108
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013482355
Saved in:
3
Reducing hotel employee turnover intention by promoting pride in job and meaning of work : A cross-cultural perspective
Le, Linh Ha
;
Hancer, Murat
;
Chaulagain, Suja
;
Pham Phuong
- In:
International journal of hospitality management
109
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014282501
Saved in:
4
Psychological capital as a moderator in the relationship between job insecurity, job stress, and hotel employees' turnover intention during the Russia-Ukraine war
Ergun, Gozde Seval
;
Ozcelik Bozkurt, Handan
;
Arslan, Emin
; …
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014310992
Saved in:
5
Exploring the relationship between the Dark Triad personality traits and voice behaviour of hotel employees with the moderating effect of intention to leave
Zhuang, Wen-Long
;
Wu, Shao-Chuan
;
Wang, Lan-Hsun
;
Huan, …
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-7
Persistent link: https://www.econbiz.de/10014227131
Saved in:
6
Employee work status, mental health, substance use, and career turnover intentions : an examination of restaurant employees during COVID-19
Bufquin, Diego
;
Park, Jeong-Yeol
;
Back, Robin M.
; …
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012435882
Saved in:
7
COVID-19 : the effects of job insecurity on the job engagement and turnover intent of deluxe hotel employees and the moderating role of generational characteristics
Jung, Hyo Sun
;
Jung, Yoon Sik
;
Yoon, Hye Hyun
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012425022
Saved in:
8
How should I respond to a complaining customer? : a model of Cognitive-Emotive-Behavioral from the perspective of restaurant service employees
Poh Theng Loo
;
Khoo-Lattimore, Catheryn
;
Huey Chern Boo
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012547701
Saved in:
9
Age stereotypes and the job suitability of older workers from hotel managers' perspectives
Cheung, Sau Yin
;
Woo, Linda
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012547911
Saved in:
10
The effects of service climate and internal service quality on frontline hotel employees' service-oriented behaviors
Lin, Meizhen
;
Ling, Qian
;
Liu, Yanling
;
Hu, Rong
- In:
International journal of hospitality management
97
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012820015
Saved in:
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