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subject:"Health care"
~subject:"E-commerce"
~type_genre:"Fallstudie"
~type_genre:"Glossary included"
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Search: subject_exact:"Dienstleistungsqualität"
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Versorgungsforschung und Qualitätsmessung mit GKV-Routinedaten : die Belastbarkeit von Abrechnungsdaten der gesetzlichen Krankenversicherung für die wissenschaftliche Nutzung
Horenkamp-Sonntag, Dirk
-
2017
-
1. Auflage
Persistent link: https://www.econbiz.de/10011609972
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2
Managing participatory action research in a health-care service experiencing conflicts
Gozzoli, Caterina
;
Frascaroli, Daniela
- In:
Qualitative research in organizations and management : …
7
(
2012
)
3
,
pp. 275-289
Persistent link: https://www.econbiz.de/10009692774
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3
The impacts of e-service quality on customer behaviour in multi-channel e-services
Sousa, Rui
;
Voss, Christopher A.
- In:
Total quality management & business excellence : an …
23
(
2012
)
7
,
pp. 789-806
Persistent link: https://www.econbiz.de/10009625469
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4
Improving healthcare using Toyota lean production methods : 46 steps for improvement
Chalice, Robert
-
2007
-
2. ed.
Persistent link: https://www.econbiz.de/10003414601
Saved in:
5
Die Konsequenzen von Informationsassistenten : was bedeutet informationelle Autonomie oder wie kann Vertrauen in elektronische Dienste in offenen Informationsmärkten gesichert werd...
Kuhlen, Rainer
-
1999
-
1. Aufl., Orig.-Ausg.
Persistent link: https://www.econbiz.de/10001401186
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