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subject:"Health care"
~subject:"E-commerce"
~type_genre:"Fallstudie"
~type_genre:"Reprint"
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Search: subject_exact:"Dienstleistungsqualität"
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Versorgungsforschung und Qualitätsmessung mit GKV-Routinedaten : die Belastbarkeit von Abrechnungsdaten der gesetzlichen Krankenversicherung für die wissenschaftliche Nutzung
Horenkamp-Sonntag, Dirk
-
2017
-
1. Auflage
Persistent link: https://www.econbiz.de/10011609972
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2
Managing participatory action research in a health-care service experiencing conflicts
Gozzoli, Caterina
;
Frascaroli, Daniela
- In:
Qualitative research in organizations and management : …
7
(
2012
)
3
,
pp. 275-289
Persistent link: https://www.econbiz.de/10009692774
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3
The impacts of e-service quality on customer behaviour in multi-channel e-services
Sousa, Rui
;
Voss, Christopher A.
- In:
Total quality management & business excellence : an …
23
(
2012
)
7
,
pp. 789-806
Persistent link: https://www.econbiz.de/10009625469
Saved in:
4
The measurement of electronic service quality : improvements and application
Bressolles, Grégory
;
Nantel, Jacques
- In:
Transforming e-business practices and applications : …
,
(pp. 344-363)
.
2010
Persistent link: https://www.econbiz.de/10003925284
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