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subject:"Innovationsmanagement"
~isPartOf:"Kundenzufriedenheit und Kundenbindung : Strategien und Instrumente von Finanzdienstleistern"
~subject:"Consumer behaviour"
~subject:"United States"
~type_genre:"Aufsatz im Buch"
~type_genre:"Forschungsbericht"
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Innovationsmanagement
Consumer behaviour
United States
Beziehungsmarketing
8
Relationship marketing
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Theory
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Bank marketing
5
Bankmarketing
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Aufsatz im Buch
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German
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Böse, Falk
1
Lohmann, Florian
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Müller, Stefan
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Kundenzufriedenheit und Kundenbindung : Strategien und Instrumente von Finanzdienstleistern
Customer Relationship Management : the ultimate guide to efficient use of CRM
10
Handbook of research on customer engagement
10
Handbook of research on customer equity in marketing
8
Consumer-brand relationships : theory and practice
7
Grundlagen des CRM : Strategie, Geschäftsprozesse und IT-Unterstützung
7
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
6
Understanding digital industry : proceedings of the Conference on Managing Digital Industry, Technology and Entrepreneurship (CoMDITE 2019), July 10-11, 2019, Bandung, Indonesia
6
Managing customer experiences in an omnichannel world : melody of online and offline environments in the customer journey
5
Relationship marketing : gaining competitive advantage through customer satisfaction and customer retention
5
Consumer brand relationships : meaning, measuring, managing
4
Customer retention in the automotive industry : quality, satisfaction and loyalty
4
Does marketing need reform? : fresh perspectives on the future
4
Handbook of brand relationships
4
Handbook of research on retailer-consumer relationship development
4
Strategies and tools for managing connected consumers
4
The Oxford handbook of strategic sales and sales management
4
Advances in National Brand and Private Label Marketing : 10th International Conference, 2023
3
Brand management ; Vol. 2
3
Consumer behavior, organizational development, and electronic commerce : emerging issues for advancing modern socioeconomies
3
Customer Experience : Forum Dienstleistungsmanagement
3
Customer engagement marketing
3
Customer-centric knowledge management : concepts and applications
3
Customer-centric marketing strategies : tools for building organizational performance
3
Delivering value in turbulent times : AMA Summer Educators' Conference 2011 ; AMA educators' proceedings Volume 22 ; San Francisco, California, USA, 5 - 7 August 2011
3
Dienstleistungsmarketing : Impulse für Forschung und Management ; [Workshop Dienstleistungsmarketing im November 2003]
3
Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
3
Kundenbeziehungen im Dienstleistungsbereich
3
Management of technology and innovation in Japan : with 28 tables
3
Online consumer behavior : theory and research in social media, advertising, and e-tail
3
Quantitative marketing and marketing management : marketing models and methods in theory and practice ; dedicated to Udo Wagner
3
Software for people : fundamentals, trends and best practices
3
The Routledge handbook of service research insights and ideas
3
The future opportunities and challenges of business in digital era 4.0 : proceedings of the 2nd International Conference on Economics, Business and Entrepreneurship (ICEBE 2019), Bandar Lampung, Indonesia, 1 November, 2019
3
A Research Agenda for Service Marketing
2
Advances in National Brand and Private Label Marketing : Fifth International Conference, 2018
2
Advances in electronic marketing
2
Advancing knowledge and the knowledge economy
2
Automobilmarktforschung : Nutzenorientierung von Pkw-Herstellern
2
Betriebliche Tertiarisierung : der ganzheitliche Wandel vom Produktionsbetrieb zum dienstleistenden Problemlöser
2
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ECONIS (ZBW)
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Kundentreue und Produktnutzung im Zeitalter des multi-optionalen Kunden
Böse, Falk
- In:
Kundenzufriedenheit und Kundenbindung : Strategien und …
,
(pp. 333-352)
.
1998
Persistent link: https://www.econbiz.de/10001305179
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2
Die Unzufriedenheit der "eher zufriedenen" Kunden
Müller, Stefan
- In:
Kundenzufriedenheit und Kundenbindung : Strategien und …
,
(pp. 197-218)
.
1998
Persistent link: https://www.econbiz.de/10001305184
Saved in:
3
Ursachen von Kundenloyalität : ein umfassendes Erklärungsmodell
Lohmann, Florian
- In:
Kundenzufriedenheit und Kundenbindung : Strategien und …
,
(pp. 179-196)
.
1998
Persistent link: https://www.econbiz.de/10001305185
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