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subject:"Relationship marketing"
~isPartOf:"Business process management journal"
~isPartOf:"International journal of production economics"
~subject:"Service quality"
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Search: subject_exact:"Qualitätswesen"
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Relationship marketing
Service quality
Quality management
258
Qualitätsmanagement
258
Lieferkette
71
Supply chain
71
Product quality
66
Produktqualität
66
Theory
39
Theorie
38
Business process management
36
Prozessmanagement
36
Industrie
32
Manufacturing industries
32
Firm performance
28
Unternehmenserfolg
28
Lieferantenmanagement
27
Supplier relationship management
27
Dienstleistungsqualität
21
Inventory model
20
Lagerhaltungsmodell
20
Organisatorischer Wandel
19
Organizational change
19
Lean Management
17
Lean Production
17
Lean management
17
Lean production
17
China
15
Production control
15
Produktionssteuerung
15
Standardisierung
15
Standardization
15
Performance measurement
14
Performance-Messung
14
Quality
14
Statistical quality control
14
Statistische Qualitätskontrolle
14
Structural equation model
13
Strukturgleichungsmodell
13
Game theory
12
Innovation
12
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23
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Akter, Shahriar
1
AlShareef, Mohammed Abdullah
1
Alotaibi, Youseef
1
Amer, Yousef
1
Andronikidis, Andreas
1
Awasthi, Anjali
1
Baxter, Ryan J.
1
Borchardt, Miriam
1
Boss, Scott R.
1
Camgöz-Akdağ, Hatice
1
Chakraborty, Subhajit
1
Chen, Hao-Wei
1
Chen, Yi-Su
1
Chin, Kwai Sang
1
Chircu, Alina M.
1
D'Ambra, John
1
Dagman, Andreas
1
El-Tawansi, Muhammad Abdullah Yassin
1
Elsheikh, Ahmed Mohamed
1
Ergin, K. Nazlı
1
Fahimnia, Behnam
1
Fauza, Gusti
1
Georgiou, Andreas C.
1
Gogan, Janis L.
1
Golmohammadi, Davood
1
Gotzamani, Katerina D.
1
Gowen, Charles, III.
1
Hoffenson, Steven
1
Imer, H. Pınar
1
Jayaram, Jayanth
1
Jenamani, Mamata
1
Jochem, Roland
1
Kach, Andrew
1
Karout, Racha
1
Kaynak, Hale
1
Lee, Jung Young
1
Lee, Min Kyung
1
Lee, Sang-Heon
1
Li, Yan-lai
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Librelato, Tatiane Pereira
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Business process management journal
International journal of production economics
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
101
International journal of productivity and quality management : IJPQM
69
The TQM journal : the international review of organizational improvement
65
International journal of quality & reliability management
58
Quality management journal : QMJ
47
Total quality management & business excellence
47
International journal of quality and service sciences
32
International journal of services and operations management
31
International journal of production research
27
Auditing : a journal of practice & theory
22
Beiträge zur Hochschulpolitik
20
International journal of hospitality management
20
Benchmarking : an international journal ; BIJ
19
Journal of health organization and management
19
Health care management review : HCM review
17
Journal of retailing and consumer services
17
Amfiteatru economic : an economic and business research periodical
15
Cogent business & management
14
International journal of contemporary hospitality management
14
International journal of six sigma and competitive advantage : IJSSCA
14
Journal of air transport management
14
Managing service quality : MSQ ; an international journal
14
The service industries journal
14
European research studies
13
International journal of business information systems : IJBIS
13
Industrial marketing management : the international journal for industrial and high-tech firms
12
Service business
12
Benchmarking : an international journal
11
European journal of operational research : EJOR
11
International journal of services, economics and management
11
Journal of business research : JBR
11
The accounting review : a publication of the American Accounting Association
11
Europäische Hochschulschriften / 5
10
International journal of services and standards
10
Manufacturing & service operations management : M & SOM
10
Service Levels in der Logistik : mit KPIs und SLAs erfolgreich steuern
10
International journal of services and operations management : IJSOM
9
Journal of hospitality marketing & management
9
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ECONIS (ZBW)
23
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1
Improving supply quality through the store-initiated returns in wholesale supply chains
Chen, Hao-Wei
- In:
International journal of production economics
261
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014336899
Saved in:
2
Customer satisfaction service match and service quality-based blockchain cloud manufacturing
Wang, Binni
;
Wang, Pong
;
Tu, Yiliu
- In:
International journal of production economics
240
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012629892
Saved in:
3
Bridging hospital quality leadership to patient care quality
Chakraborty, Subhajit
;
Kaynak, Hale
;
Pagán, José A.
- In:
International journal of production economics
233
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012495601
Saved in:
4
U.S. hospital culture profiles for better performance in patient safety, patient satisfaction, Six Sigma, and lean implementation
Lee, Jung Young
;
McFadden, Kathleen L.
;
Lee, Min Kyung
; …
- In:
International journal of production economics
234
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012502820
Saved in:
5
Quality management in healthcare organizations : empirical evidence from the baldrige data
Parast, Mahour Mellat
;
Golmohammadi, Davood
- In:
International journal of production economics
216
(
2019
),
pp. 133-144
Persistent link: https://www.econbiz.de/10012106759
Saved in:
6
Q-TAM : a quality technology acceptance model for predicting organizational buyers’ continuance intentions for e-procurement services
Ramkumar, M.
;
Schoenherr, Tobias
;
Wagner, Stephan M.
; …
- In:
International journal of production economics
216
(
2019
),
pp. 333-348
Persistent link: https://www.econbiz.de/10012106828
Saved in:
7
Outsourcing performance quality assessment using data envelopment analytics
Pournader, Mehrdokht
;
Kach, Andrew
;
Fahimnia, Behnam
; …
- In:
International journal of production economics
207
(
2019
),
pp. 173-182
Persistent link: https://www.econbiz.de/10011957881
Saved in:
8
Enabling a transformative service system by modeling quality dynamics
Akter, Shahriar
;
Wamba, Samuel Fosso
;
D'Ambra, John
- In:
International journal of production economics
207
(
2019
),
pp. 210-226
Persistent link: https://www.econbiz.de/10011957888
Saved in:
9
Assessment of patient safety culture : a comparative case study between physicians and nurses
Elsheikh, Ahmed Mohamed
;
AlShareef, Mohammed Abdullah
; …
- In:
Business process management journal
23
(
2017
)
4
,
pp. 792-810
Persistent link: https://www.econbiz.de/10011723274
Saved in:
10
Field quality metrics - findings and recommendations
Palmquist, Brian
- In:
Business process management journal
23
(
2017
)
4
,
pp. 811-821
Persistent link: https://www.econbiz.de/10011723276
Saved in:
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