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subject:"Service quality"
~isPartOf:"Health marketing quarterly"
~isPartOf:"Journal of service research"
~subject:"Beziehungsmarketing"
~subject:"Dienstleistung"
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Service quality
Beziehungsmarketing
Dienstleistung
Service-Dominant Logic
4
Service-dominant logic
4
Dienstleistungsinnovation
3
Relationship marketing
3
Service innovation
3
Customer integration
2
Dienstleistungsqualität
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S-D logic
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Services
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service design
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service-dominant logic
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Services marketing
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actor engagement
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codesign
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customer engagement
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customer orientation
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design science research
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discriminant analysis
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health service design
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Al-Abdin, Ahmed
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Edvardsson, Bo
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Kumar, Vikas
1
Lewin, Daniel
1
Naraine, Mohabir Vic
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Ng, Sylvia C.
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Perrott, Bruce E.
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Plewa, Carolin
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Srivastava, Rajendra Krishan
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Sudbury-Riley, Lynn
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Tronvoll, Bård
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Health marketing quarterly
Journal of service research
Industrial marketing management : the international journal for industrial and high-tech firms
13
Journal of business research : JBR
13
Journal of service management
10
Marketing theory
10
The journal of services marketing
10
The service industries journal
9
Journal of the Academy of Marketing Science
8
Journal of service research : JSR
7
Public management review
6
European journal of marketing : EJM
5
Service business
5
AMS review : official publication of the Academy of Marketing Science
4
Australasian marketing journal
4
International journal of contemporary hospitality management
4
International journal of hospitality management
4
Journal of business-to-business marketing
4
Services marketing quarterly
4
The TQM journal : the international review of organizational improvement
4
Tourism management : research, policies, practice
4
European Sport management quarterly : ESMQ
3
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
3
International journal of physical distribution & logistics management : IJPD & LM
3
International journal of production economics
3
International journal of services and operations management
3
Journal of business market management : JBM
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of marketing management : MM
3
Managing service quality : MSQ ; an international journal
3
Marketing : ZFP ; journal of research and management
3
Service systems science
3
SpringerLink / Bücher
3
The journal of business & industrial marketing
3
Verslas : teorija ir praktika : Vilniaus Gedimino Technikos Universiteto mokslo žurnalas
3
Die Betriebswirtschaft : DBW
2
Electronic markets : EM ; the international journal of electronic commerce and business media
2
European business review : EBR ; the official journal of the International Management Centres, Europe
2
Handbook of research on customer engagement
2
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
2
International journal of quality and service sciences
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ECONIS (ZBW)
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1
Service ecosystem design : propositions, process model, and future research agenda
Vink, Josina
;
Koskela-Huotari, Kaisa
;
Tronvoll, Bård
; …
- In:
Journal of service research
24
(
2021
)
2
,
pp. 168-186
Persistent link: https://www.econbiz.de/10012522519
Saved in:
2
The trajectory touchpoint technique : a deep dive methodology for service innovation
Sudbury-Riley, Lynn
;
Hunter-Jones, Philippa
;
Al-Abdin, Ahmed
- In:
Journal of service research
23
(
2020
)
2
,
pp. 229-251
Persistent link: https://www.econbiz.de/10012216648
Saved in:
3
From customer-, to actor-, to stakeholder engagement : taking stock, conceptualization, and future directions
Hollebeek, Linda D.
;
Kumar, Vikas
;
Srivastava, Rajendra …
- In:
Journal of service research
25
(
2022
)
2
,
pp. 328-343
Persistent link: https://www.econbiz.de/10013268027
Saved in:
4
Managing customer resource endowments and deficiencies for value cocreation : complex relational services
Ng, Sylvia C.
;
Sweeney, Jillian C.
;
Plewa, Carolin
- In:
Journal of service research
22
(
2019
)
2
,
pp. 156-172
Persistent link: https://www.econbiz.de/10012007427
Saved in:
5
Including customers in health service design
Perrott, Bruce E.
- In:
Health marketing quarterly
30
(
2013
)
2
,
pp. 114-127
Persistent link: https://www.econbiz.de/10009767259
Saved in:
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