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subject:"Service quality"
~isPartOf:"International journal of hospitality management"
~isPartOf:"The TQM journal : the international review of organizational improvement"
~isPartOf:"Total quality management & business excellence"
~subject:"Pflegeberufe"
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Search: subject_exact:"Hospital"
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Service quality
Pflegeberufe
Hospital
242
Krankenhaus
242
Dienstleistungsqualität
88
Hospitality industry
76
Gastgewerbe
75
Hospitality
56
Health care
52
Gesundheitsversorgung
51
Customer satisfaction
41
Kundenzufriedenheit
41
Quality management
31
Qualitätsmanagement
31
Gesundheitswesen
30
Health care system
30
Arbeitszufriedenheit
28
Coronavirus
28
Job satisfaction
28
Consumer behaviour
27
Konsumentenverhalten
27
Patienten
26
Patients
26
Hotel industry
25
Hotellerie
25
COVID-19
19
Arbeitsverhalten
18
Work behaviour
18
Beziehungsmarketing
15
Relationship marketing
15
Hospital costs
14
Krankenhauskosten
14
Emotion
13
Hospital financing
13
Impact assessment
13
Krankenhausfinanzierung
13
Wirkungsanalyse
13
Führungsstil
11
Leadership style
11
Organizational behaviour
11
Verhalten in Organisationen
11
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Undetermined
77
Free
2
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Article
88
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1
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88
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88
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1
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1
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English
89
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Antony, Jiju
5
Cudney, Elizabeth A.
4
Fitzgerald, Gerard
3
Huang, Chih-Hsuan
3
Wu, Hsin-Hung
3
Albsoul, Rania
2
Alrawadieh, Zaid
2
Alshyyab, Muhammad Ahmed
2
Altinay, Levent
2
Arici, Hasan Evrim
2
Baccarani, Claudio
2
Busser, James A.
2
Clergue, Valentina
2
Etemad-Sajadi, Reza
2
Guchait, Priyanko
2
Heo, Cindy Yoonjoung
2
Li, Li
2
Paşamehmetoğlu, Ayşın
2
Pizam, Abraham
2
Shulga, Lenna V.
2
Tulucu, Fadime
2
Wang, Xingyu
2
Wen, Xueqi
2
Aattila, Anna S.
1
Abu Ajamieh, Maha Waleed
1
Acar, Eylem
1
Adewale, Abideen A.
1
Adinolfi, Paola
1
Adol, Gogo Fredrick Collins
1
Akdere, Mesut
1
Al Dwekat, Nermeen Borhan
1
Al Odat, Baraa Ayed
1
Al-Abdin, Ahmed
1
Al-Khawaldeh, Majd Hussein
1
Al-masri, Batool Emad
1
Albsoul, Rania A.
1
Albuquerque, André Philippi Gonzaga de
1
Alkhaldi, Sireen M.
1
Alkubaisi, Fatima Abdulsattar
1
Alshyyab, Muhammad A.
1
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International journal of hospitality management
The TQM journal : the international review of organizational improvement
Total quality management & business excellence
Health care management review : HCM review
99
Journal of health organization and management
54
Journal of health economics
43
Working paper / National Bureau of Economic Research, Inc.
41
NBER working paper series
37
Quality management journal : QMJ
35
NBER Working Paper
33
Health care management science
26
Health economics
23
Health marketing quarterly
23
International journal of contemporary hospitality management
21
Management science : journal of the Institute for Operations Research and the Management Sciences
19
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
19
International journal of pharmaceutical and healthcare marketing : IJPHM
18
International journal of productivity and quality management : IJPQM
17
Journal of hospitality marketing & management
17
The European journal of health economics : HEPAC ; health economics in prevention and care
17
Ruhr economic papers
15
The European journal of health economics
15
The service industries journal
14
Discussion paper series / IZA
13
Discussion paper / Centre for Economic Policy Research
12
International journal of production research
12
Manufacturing & service operations management : M & SOM
12
Production and operations management : the flagship research journal of the Production and Operations Management Society
12
CHE research paper
11
International journal of quality & reliability management
11
International journal of quality and service sciences
11
The international journal of human resource management
11
Tourism management : research, policies, practice
11
European journal of operational research : EJOR
10
International journal of health care finance and economics
10
Journal of business research : JBR
10
Production and operations management : an international journal of the Production and Operations Management Society
10
Technological forecasting & social change : an international journal
10
Health economics review
9
International journal of production economics
9
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ECONIS (ZBW)
89
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1
Managing TQM's soft side : an explorative study of social care multiservice organizations
Capolupo, Nicola
;
Virglerová, Zuzana
;
Adinolfi, Paola
- In:
The TQM journal : the international review of …
36
(
2024
)
3
,
pp. 847-869
Persistent link: https://www.econbiz.de/10014513418
Saved in:
2
The impact of medical cyber-physical systems on healthcare service delivery
Sony, Michael
;
Antony, Jiju
;
McDermott, Olivia
- In:
The TQM journal : the international review of …
34
(
2022
)
7
,
pp. 73-93
Persistent link: https://www.econbiz.de/10013537702
Saved in:
3
Value co-creation in the health-care ecosystem for sustained excellence : realization of patient-centered medicine through task shifting of nurses
Katsuda, Atsushi
;
Naito, Yoshiyuki
;
Ishihara, Toshihiko
- In:
The TQM journal : the international review of …
36
(
2024
)
3
,
pp. 832-846
Persistent link: https://www.econbiz.de/10014513417
Saved in:
4
The effect of hospitableness on positive emotions, experience, and well-being of hospital patients
Altinay, Levent
;
Alrawadieh, Zaid
;
Tulucu, Fadime
; …
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014310662
Saved in:
5
Instilling the core tenets of hospitality in healthcare services : the role of service assurance and social presence
Etemad-Sajadi, Reza
;
Heo, Cindy Yoonjoung
;
Clergue, …
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-6
Persistent link: https://www.econbiz.de/10014311439
Saved in:
6
Working with service robots? : a systematic literature review of hospitality employees' perspectives
Xu, Jingjing
;
Hsiao, Aaron
;
Reid, Sacha
;
Ma, Emily Jintao
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014325611
Saved in:
7
Surgical team perceptions of the surgical safety checklist in a tertiary hospital in Jordan : a descriptive qualitative study
Albsoul, Rania
;
Alshyyab, Muhammad Ahmed
;
Al Odat, …
- In:
The TQM journal : the international review of …
35
(
2023
)
6
,
pp. 1394-1416
Persistent link: https://www.econbiz.de/10014326383
Saved in:
8
Key drivers of promoting patient safety culture from the perspective of medical staff at a tertiary hospital in China
Li, Li
;
Wu, Hsin-Hung
;
Huang, Chih-Hsuan
;
Zou, Yuanyang
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
6
,
pp. 1556-1567
Persistent link: https://www.econbiz.de/10014326403
Saved in:
9
Evaluating impacts of the physical servicescape on satisfaction in cancer care waiting experiences
Lugosi, Peter
;
O'Brien, Colette
;
Olya, Hossein
;
Pink, …
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-7
Persistent link: https://www.econbiz.de/10014334444
Saved in:
10
Measuring patient experience in healthcare
Godovykh, Maksim
;
Pizam, Abraham
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-4
Persistent link: https://www.econbiz.de/10014334448
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