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subject:"Service quality"
~isPartOf:"International journal of hospitality management"
~isPartOf:"Total quality management & business excellence"
~subject:"Pflegeberufe"
~type_genre:"Article in journal"
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Search: subject_exact:"Hospital"
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Service quality
Pflegeberufe
Hospital
208
Krankenhaus
208
Hospitality industry
74
Gastgewerbe
73
Dienstleistungsqualität
67
Hospitality
55
Customer satisfaction
35
Kundenzufriedenheit
35
Gesundheitsversorgung
28
Health care
28
Arbeitszufriedenheit
27
Coronavirus
27
Job satisfaction
27
Consumer behaviour
26
Konsumentenverhalten
26
Hotel industry
25
Hotellerie
25
Arbeitsverhalten
18
COVID-19
18
Work behaviour
18
Gesundheitswesen
16
Health care system
16
Hospital costs
14
Krankenhauskosten
14
Emotion
13
Hospital financing
13
Impact assessment
13
Krankenhausfinanzierung
13
Quality management
13
Qualitätsmanagement
13
Wirkungsanalyse
13
Beziehungsmarketing
12
Relationship marketing
12
Führungsstil
11
Leadership style
11
Patienten
11
Patients
11
Organizational behaviour
10
Verhalten in Organisationen
10
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Undetermined
62
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Article
67
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Article in journal
Aufsatz in Zeitschrift
67
Aufsatzsammlung
1
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English
67
Author
All
Antony, Jiju
4
Cudney, Elizabeth A.
4
Alrawadieh, Zaid
2
Altinay, Levent
2
Arici, Hasan Evrim
2
Busser, James A.
2
Clergue, Valentina
2
Etemad-Sajadi, Reza
2
Guchait, Priyanko
2
Heo, Cindy Yoonjoung
2
Paşamehmetoğlu, Ayşın
2
Shulga, Lenna V.
2
Tulucu, Fadime
2
Wang, Xingyu
2
Wen, Xueqi
2
Aattila, Anna S.
1
Acar, Eylem
1
Adol, Gogo Fredrick Collins
1
Akdere, Mesut
1
Al-Abdin, Ahmed
1
Albuquerque, André Philippi Gonzaga de
1
Altuntas, Serkan
1
Anabila, Peter
1
Anome, Janet
1
Ariffin, Ahmad Azmi M.
1
Ataman, Gorkem
1
Avloniti, A.
1
Bastida, Ramon
1
Behdioğlu, Sema
1
Beldona, Srikanth
1
Bento, Graziela dos Santos
1
Bernard, Shaniel
1
Bizjak, Boštjan
1
Borghi, Matteo
1
Brennan, Atrracta
1
Brown, Lorraine
1
Bulut, Cagri
1
Burhan, Hasan Arda
1
Carvalho, Raíssa Souto Maior Corrêa de
1
Chang, Yaping
1
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Published in...
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International journal of hospitality management
Total quality management & business excellence
Health care management review : HCM review
99
Journal of health organization and management
54
Journal of health economics
43
Quality management journal : QMJ
35
Health care management science
26
Health economics
23
Health marketing quarterly
23
International journal of contemporary hospitality management
21
The TQM journal : the international review of organizational improvement
21
Management science : journal of the Institute for Operations Research and the Management Sciences
19
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
19
International journal of pharmaceutical and healthcare marketing : IJPHM
18
International journal of productivity and quality management : IJPQM
17
Journal of hospitality marketing & management
17
The European journal of health economics : HEPAC ; health economics in prevention and care
17
The European journal of health economics
15
The service industries journal
14
International journal of production research
12
Manufacturing & service operations management : M & SOM
12
Production and operations management : the flagship research journal of the Production and Operations Management Society
12
International journal of quality & reliability management
11
International journal of quality and service sciences
11
The international journal of human resource management
11
Tourism management : research, policies, practice
11
International journal of health care finance and economics
10
Journal of business research : JBR
10
Production and operations management : an international journal of the Production and Operations Management Society
10
Technological forecasting & social change : an international journal
10
European journal of operational research : EJOR
9
Health economics review
9
International journal of production economics
9
Journal of operations management
9
Journal of travel and tourism marketing
9
Service business
9
Socio-economic planning sciences : the international journal of public sector decision-making
9
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
8
Health care management science : a new journal serving the international health care management community
7
Inquiry : a journal of health care organization, provision and financing
7
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ECONIS (ZBW)
67
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1
The effect of hospitableness on positive emotions, experience, and well-being of hospital patients
Altinay, Levent
;
Alrawadieh, Zaid
;
Tulucu, Fadime
; …
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014310662
Saved in:
2
Instilling the core tenets of hospitality in healthcare services : the role of service assurance and social presence
Etemad-Sajadi, Reza
;
Heo, Cindy Yoonjoung
;
Clergue, …
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-6
Persistent link: https://www.econbiz.de/10014311439
Saved in:
3
Working with service robots? : a systematic literature review of hospitality employees' perspectives
Xu, Jingjing
;
Hsiao, Aaron
;
Reid, Sacha
;
Ma, Emily Jintao
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014325611
Saved in:
4
Evaluating impacts of the physical servicescape on satisfaction in cancer care waiting experiences
Lugosi, Peter
;
O'Brien, Colette
;
Olya, Hossein
;
Pink, …
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-7
Persistent link: https://www.econbiz.de/10014334444
Saved in:
5
Measuring patient experience in healthcare
Godovykh, Maksim
;
Pizam, Abraham
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-4
Persistent link: https://www.econbiz.de/10014334448
Saved in:
6
Promising European research results to improve hospitality in healthcare by eHealth
Zsarnoczky-Dulhazi, Fanny
;
Zsarnoczky, Martin
;
Kopper, Bence
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-5
Persistent link: https://www.econbiz.de/10014334467
Saved in:
7
Toward hospitable healthcare
Yesawich, Peter C.
;
Shoemaker, Stowe
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014334483
Saved in:
8
Hospitality to healthcare : patient experience academy, a successful alliance between the ChristianaCare Health System and the University of Delaware
Poorani, Ali A.
;
Fried Kline, Sheryl
;
DeMicco, Frederick J.
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-7
Persistent link: https://www.econbiz.de/10014334758
Saved in:
9
The contribution of hospitality services to person-centred care : a study of the palliative care service ecosystem
Hunter-Jones, Philippa
;
Sudbury-Riley, Lynn
;
Al-Abdin, Ahmed
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014334759
Saved in:
10
Reprint of: The effect of hospitableness on positive emotions, experience, and well-being of hospital patients
Altinay, Levent
;
Alrawadieh, Zaid
;
Tulucu, Fadime
; …
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014334761
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