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subject:"Standardisierung"
~person:"Murugesh, R."
~person:"Sampaio, Paulo"
~person:"Saraiva, Pedro"
~subject:"Service quality"
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Standardisierung
Service quality
Quality management
57
Qualitätsmanagement
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Standardization
14
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11
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7
Portugal
7
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Murugesh, R.
Sampaio, Paulo
Saraiva, Pedro
Bruhn, Manfred
35
Heras-Saizarbitoria, Iñaki
17
Shahin, Arash
16
Antony, Jiju
14
Boiral, Olivier
14
Casadesús, Martí
12
Prybutok, Victor R.
12
Marimon, Frederic
11
Rahman, Zillur
11
Talib, Faisal
11
Tarí, Juan José
11
Devadasan, S. R.
10
McFadden, Kathleen L.
10
Schreier, Gerhard
10
Cudney, Elizabeth A.
9
Chiarini, Andrea
8
Dahlgaard-Park, Su Mi
8
Franceschini, Fiorenzo
8
Gremyr, Ida
8
Mastrogiacomo, Luca
8
Medeiros, Denise Dumke de
8
Qureshi, M. N.
8
Walgenbach, Peter
8
Gotzamani, Katerina
7
Prajogo, Daniel
7
Santos, Gilberto
7
Tuominen, Kari
7
Dwivedi, Yogesh Kumar
6
Fonseca, Luis Miguel Ciravegna Martins da
6
Heras, Iñaki
6
Pantouvakis, Angelos
6
Rust, Roland T.
6
Stauss, Bernd
6
Sweis, Rateb J.
6
Agwara, Hezekiah
5
Basu, Rana
5
Benkenstein, Martin
5
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International journal of quality & reliability management
4
International journal of productivity and quality management : IJPQM
3
The TQM journal : the international review of organizational improvement
3
Total quality management & business excellence
2
International journal of business excellence
1
International journal of production research
1
Quality management journal : QMJ
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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ECONIS (ZBW)
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1
SMART-QUAL : a dashboard for quality measurement in higher education institutions
Adot, Esther
;
Akhmedova, Anna
;
Alvelos, Helena
; …
- In:
International journal of quality & reliability management
40
(
2023
)
6
,
pp. 1518-1539
Persistent link: https://www.econbiz.de/10014313835
Saved in:
2
ISO 9001 : 2015 and risk-based thinking: scientific research insights
Martins, Yasmin Silva
;
Silva, Carlos Eduardo Sanches da
; …
- In:
Total quality management & business excellence
33
(
2022
)
11
,
pp. 1326-1343
Persistent link: https://www.econbiz.de/10013352671
Saved in:
3
Macroquality measurement : world state of quality and European quality scoreboard approaches and results
Saraiva, Pedro
;
Sampaio, Paulo
;
Cubo, Catarina
;
Reis, …
- In:
Total quality management & business excellence
31
(
2020
)
10
,
pp. 1060-1076
Persistent link: https://www.econbiz.de/10012256689
Saved in:
4
ISO 9001 and ISO/IEC 17025: which is the best option for a laboratory of metrology? : the Portuguese experience
Barradas, José
;
Sampaio, Paulo
- In:
International journal of quality & reliability management
34
(
2017
)
3
,
pp. 406-417
Persistent link: https://www.econbiz.de/10011694521
Saved in:
5
ISO 9001 certification in the American Continent : a statistical analysis and modelling
Salgado, Eduardo Gomes
;
Beijo, Luiz Alberto
;
Sampaio, Paulo
- In:
International journal of production research
54
(
2016
)
17/18
,
pp. 5416-5433
Persistent link: https://www.econbiz.de/10011530236
Saved in:
6
Synergising total productive maintenance elements with ISO 9001:2008 standard based quality management system
Sivaram, N. M.
;
Devadasan, S. R.
;
Murugesh, R.
;
Karthi, S.
- In:
The TQM journal : the international review of …
26
(
2014
)
6
,
pp. 534-549
Persistent link: https://www.econbiz.de/10010426611
Saved in:
7
Theory and practice of knowledge managed ISO 9001:2000 supported quality system
Sivakumar, V. Mohan
;
Devadasan, S. R.
;
Murugesh, R.
- In:
The TQM journal : the international review of …
26
(
2014
)
1
,
pp. 30-49
Persistent link: https://www.econbiz.de/10010252112
Saved in:
8
Implementation of European Quality Award in Engineering Educational Institutions via Accreditation Board for Engineering and Technology
Thandapani, D.
;
Gopalakrishnan, K.
;
Devadasan, S. R.
; …
- In:
International journal of business excellence
6
(
2013
)
1
,
pp. 59-76
Persistent link: https://www.econbiz.de/10009756529
Saved in:
9
A literature review on the integration of total productive maintenance elements with ISO 9001 standard
Sivaram, N. M.
;
Devadasan, S. R.
;
Sreenivasa, C. G.
; …
- In:
International journal of productivity and quality …
9
(
2012
)
3
,
pp. 281-308
Persistent link: https://www.econbiz.de/10009512828
Saved in:
10
Global views on integrating Six Sigma and ISO 9001 certification
Karthi, S.
;
Devadasan, S. R.
;
Murugesh, R.
;
Sreenivasa, …
- In:
Total quality management & business excellence : an …
23
(
2012
)
3
,
pp. 237-262
Persistent link: https://www.econbiz.de/10009553734
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