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subject:"Standardisierung"
~person:"Sampaio, Paulo"
~person:"Saraiva, Pedro"
~person:"Sweis, Rateb J."
~subject:"Service quality"
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Standardisierung
Service quality
Quality management
46
Qualitätsmanagement
46
Firm performance
11
Jordan
11
Jordanien
11
Unternehmenserfolg
11
Standardization
9
total quality management
8
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Sampaio, Paulo
Saraiva, Pedro
Sweis, Rateb J.
Bruhn, Manfred
35
Heras-Saizarbitoria, Iñaki
17
Shahin, Arash
16
Antony, Jiju
14
Boiral, Olivier
14
Casadesús, Martí
12
Prybutok, Victor R.
12
Marimon, Frederic
11
Rahman, Zillur
11
Talib, Faisal
11
Tarí, Juan José
11
Devadasan, S. R.
10
McFadden, Kathleen L.
10
Schreier, Gerhard
10
Cudney, Elizabeth A.
9
Chiarini, Andrea
8
Dahlgaard-Park, Su Mi
8
Franceschini, Fiorenzo
8
Gremyr, Ida
8
Mastrogiacomo, Luca
8
Medeiros, Denise Dumke de
8
Qureshi, M. N.
8
Walgenbach, Peter
8
Gotzamani, Katerina
7
Murugesh, R.
7
Prajogo, Daniel
7
Santos, Gilberto
7
Tuominen, Kari
7
Dwivedi, Yogesh Kumar
6
Fonseca, Luis Miguel Ciravegna Martins da
6
Heras, Iñaki
6
Pantouvakis, Angelos
6
Rust, Roland T.
6
Stauss, Bernd
6
Agwara, Hezekiah
5
Basu, Rana
5
Benkenstein, Martin
5
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International journal of quality & reliability management
4
International journal of productivity and quality management : IJPQM
3
The TQM journal : the international review of organizational improvement
2
Total quality management & business excellence
2
Benchmarking : an international journal ; BIJ
1
International journal of production research
1
Quality management journal : QMJ
1
The international journal of productivity and performance management
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ECONIS (ZBW)
15
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1
SMART-QUAL : a dashboard for quality measurement in higher education institutions
Adot, Esther
;
Akhmedova, Anna
;
Alvelos, Helena
; …
- In:
International journal of quality & reliability management
40
(
2023
)
6
,
pp. 1518-1539
Persistent link: https://www.econbiz.de/10014313835
Saved in:
2
Project management performance of construction projects in Jordan : a comparative study of ISO 9001-certified and non-certified companies
Sweis, Rateb J.
;
Jaradat, Mais
- In:
The TQM journal : the international review of …
34
(
2022
)
5
,
pp. 1341-1364
Persistent link: https://www.econbiz.de/10013537692
Saved in:
3
ISO 9001 : 2015 and risk-based thinking: scientific research insights
Martins, Yasmin Silva
;
Silva, Carlos Eduardo Sanches da
; …
- In:
Total quality management & business excellence
33
(
2022
)
11
,
pp. 1326-1343
Persistent link: https://www.econbiz.de/10013352671
Saved in:
4
ISO-9001 implementation and critical success factors of the Jordanian consulting engineering firms
Sweis, Rateb J.
;
AL-Huthaifi, Nasser
;
Alawneh, Afnan R.
; …
- In:
The international journal of productivity and …
71
(
2022
)
4
,
pp. 1407-1425
Persistent link: https://www.econbiz.de/10013365843
Saved in:
5
Macroquality measurement : world state of quality and European quality scoreboard approaches and results
Saraiva, Pedro
;
Sampaio, Paulo
;
Cubo, Catarina
;
Reis, …
- In:
Total quality management & business excellence
31
(
2020
)
10
,
pp. 1060-1076
Persistent link: https://www.econbiz.de/10012256689
Saved in:
6
ISO 9001 and ISO/IEC 17025: which is the best option for a laboratory of metrology? : the Portuguese experience
Barradas, José
;
Sampaio, Paulo
- In:
International journal of quality & reliability management
34
(
2017
)
3
,
pp. 406-417
Persistent link: https://www.econbiz.de/10011694521
Saved in:
7
The assessment of service quality in private hospitals in Amman area using the gap approach
Khraisat, Alaa
;
Sweis, Rateb J.
;
Saleh, Rawan
;
Suifan, …
- In:
International journal of productivity and quality …
22
(
2017
)
3
,
pp. 281-308
Persistent link: https://www.econbiz.de/10011861155
Saved in:
8
ISO 9001 certification in the American Continent : a statistical analysis and modelling
Salgado, Eduardo Gomes
;
Beijo, Luiz Alberto
;
Sampaio, Paulo
- In:
International journal of production research
54
(
2016
)
17/18
,
pp. 5416-5433
Persistent link: https://www.econbiz.de/10011530236
Saved in:
9
Total quality management practices and organisational performance in Jordanian courier services
Sweis, Rateb J.
;
Saleh, Rawan A.
;
Al-Etayyem, Rawan H.
; …
- In:
International journal of productivity and quality …
19
(
2016
)
2
,
pp. 258-276
Persistent link: https://www.econbiz.de/10011646269
Saved in:
10
Investigating the relationship between knowledge sharing and service quality in private hospitals in Jordan
Dammaj, Alaa
;
Alawneh, Afnan
;
Hammad, Ayman Abu
;
Sweis, …
- In:
International journal of productivity and quality …
17
(
2016
)
4
,
pp. 437-455
Persistent link: https://www.econbiz.de/10011588117
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