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subject:"Standardisierung"
~person:"Sampaio, Paulo"
~person:"Saraiva, Pedro"
~subject:"1993-2005"
~subject:"Service quality"
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Standardisierung
1993-2005
Service quality
Quality management
31
Qualitätsmanagement
31
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Lieferkette
5
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5
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Sampaio, Paulo
Saraiva, Pedro
Bruhn, Manfred
35
Heras-Saizarbitoria, Iñaki
17
Shahin, Arash
16
Antony, Jiju
14
Boiral, Olivier
14
Casadesús, Martí
12
Prybutok, Victor R.
12
Marimon, Frederic
11
Rahman, Zillur
11
Talib, Faisal
11
Tarí, Juan José
11
Devadasan, S. R.
10
McFadden, Kathleen L.
10
Schreier, Gerhard
10
Cudney, Elizabeth A.
9
Chiarini, Andrea
8
Dahlgaard-Park, Su Mi
8
Franceschini, Fiorenzo
8
Gremyr, Ida
8
Mastrogiacomo, Luca
8
Medeiros, Denise Dumke de
8
Qureshi, M. N.
8
Walgenbach, Peter
8
Gotzamani, Katerina
7
Murugesh, R.
7
Prajogo, Daniel
7
Santos, Gilberto
7
Tuominen, Kari
7
Dwivedi, Yogesh Kumar
6
Fonseca, Luis Miguel Ciravegna Martins da
6
Heras, Iñaki
6
Pantouvakis, Angelos
6
Rust, Roland T.
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Stauss, Bernd
6
Sweis, Rateb J.
6
Agwara, Hezekiah
5
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5
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International journal of quality & reliability management
4
Total quality management & business excellence
2
International journal of production research
1
Quality management journal : QMJ
1
The TQM journal : the international review of organizational improvement
1
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ECONIS (ZBW)
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1
SMART-QUAL : a dashboard for quality measurement in higher education institutions
Adot, Esther
;
Akhmedova, Anna
;
Alvelos, Helena
; …
- In:
International journal of quality & reliability management
40
(
2023
)
6
,
pp. 1518-1539
Persistent link: https://www.econbiz.de/10014313835
Saved in:
2
ISO 9001 : 2015 and risk-based thinking: scientific research insights
Martins, Yasmin Silva
;
Silva, Carlos Eduardo Sanches da
; …
- In:
Total quality management & business excellence
33
(
2022
)
11
,
pp. 1326-1343
Persistent link: https://www.econbiz.de/10013352671
Saved in:
3
Macroquality measurement : world state of quality and European quality scoreboard approaches and results
Saraiva, Pedro
;
Sampaio, Paulo
;
Cubo, Catarina
;
Reis, …
- In:
Total quality management & business excellence
31
(
2020
)
10
,
pp. 1060-1076
Persistent link: https://www.econbiz.de/10012256689
Saved in:
4
ISO 9001 and ISO/IEC 17025: which is the best option for a laboratory of metrology? : the Portuguese experience
Barradas, José
;
Sampaio, Paulo
- In:
International journal of quality & reliability management
34
(
2017
)
3
,
pp. 406-417
Persistent link: https://www.econbiz.de/10011694521
Saved in:
5
ISO 9001 certification in the American Continent : a statistical analysis and modelling
Salgado, Eduardo Gomes
;
Beijo, Luiz Alberto
;
Sampaio, Paulo
- In:
International journal of production research
54
(
2016
)
17/18
,
pp. 5416-5433
Persistent link: https://www.econbiz.de/10011530236
Saved in:
6
A comparison and usage overview of business excellence models
Sampaio, Paulo
;
Saraiva, Pedro
;
Monteiro, Ana
- In:
The TQM journal : the international review of …
24
(
2012
)
2
,
pp. 181-200
Persistent link: https://www.econbiz.de/10009514444
Saved in:
7
ISO 9001 certification forecasting models
Sampaio, Paulo
;
Saraiva, Pedro
;
Rodrigues, António …
- In:
International journal of quality & reliability management
28
(
2011
)
1
,
pp. 5-26
Persistent link: https://www.econbiz.de/10008991382
Saved in:
8
A statistical analysis of ISO 9000-related data for European Union ultra-peripheral and Portuguese regions
Sampaio, Paulo
;
Saraiva, Pedro
;
Rodrigues, António …
- In:
Quality management journal : QMJ
16
(
2009
)
2
,
pp. 44-58
Persistent link: https://www.econbiz.de/10003840122
Saved in:
9
ISO 9001 certification research : questions, answers and approaches
Sampaio, Paulo
;
Saraiva, Pedro
;
Rodrigues, António …
- In:
International journal of quality & reliability management
26
(
2009
)
1
,
pp. 38-58
Persistent link: https://www.econbiz.de/10009525096
Saved in:
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