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subject:"USA"
~accessRights:"restricted"
~person:"Hyun, Sunghyup Sean"
~subject:"Complaint management"
~subject:"Markenimage"
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USA
Complaint management
Markenimage
Customer satisfaction
11
Kundenzufriedenheit
11
Consumer behaviour
8
Konsumentenverhalten
8
Beziehungsmarketing
7
Relationship marketing
7
Hotel industry
5
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Brand image
4
Brand management
3
Markenführung
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Satisfaction
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South Korea
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revisit intention
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Hyun, Sunghyup Sean
Han, Heesup
9
Grégoire, Yany
8
Sparks, Beverley
7
Jang, Soocheong
6
Mattila, Anna S.
6
Sreejesh, S.
6
Baker, Melissa A.
5
Cai, Ruiying
5
Guchait, Priyanko
5
Harun, Ahasan
5
Weber, Karin
5
Chua, Bee-Lia
4
Gil Saura, Irene
4
Hsu, Cathy H. C.
4
Hwang, Jinsoo
4
Japutra, Arnold
4
Khan, Imran
4
Kim, Jinkyung Jenny
4
Loureiro, Sandra Maria Correia
4
McFadden, Kathleen L.
4
Moon, Hyoungeun
4
Prybutok, Gayle
4
Prybutok, Victor R.
4
Rahman, Zillur
4
Shin, Hyunju
4
So, Kevin Kam Fung
4
Van Vaerenbergh, Yves
4
Yu, Jongsik
4
Ahn, Jiseon
3
Alnawas, Ibrahim
3
Bacile, Todd J.
3
Balaji, M. S.
3
Béal, Mathieu
3
Casidy, Riza
3
Chahal, Hardeep
3
Chi, Christina Geng-Qing
3
Dwivedi, Abhishek
3
Fatma, Mobin
3
Fazal-e-Hasan, Syed
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Journal of travel and tourism marketing
4
International journal of hospitality management
1
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ECONIS (ZBW)
5
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1
Attributes of medical tourism destination brands : case study of the Korean medical tourism market
Yu, Jongsik
;
Seo, Jungwoon
;
Hyun, Sunghyup Sean
- In:
Journal of travel and tourism marketing
38
(
2021
)
1
,
pp. 107-121
Persistent link: https://www.econbiz.de/10012440375
Saved in:
2
Perceived hygiene attributes in the hotel industry: customer retention amid the COVID-19 crisis
Yu, Jongsik
;
Seo, Jungwoon
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012435868
Saved in:
3
Image congruity as a tool for traveler retention : a comparative analysis on South Korean full-service and low-cost airlines
Han, Heesup
;
Koo, Bonhak
;
Hyun, Sunghyup Sean
- In:
Journal of travel and tourism marketing
37
(
2020
)
3
,
pp. 347-360
Persistent link: https://www.econbiz.de/10012289336
Saved in:
4
First-class in-flight services and advertising effectiveness : antecedents of customer-centric innovativeness and brand loyalty in the United States (US) airline industry
Kim, Seontaik
;
Kim, Insin
;
Hyun, Sunghyup Sean
- In:
Journal of travel and tourism marketing
33
(
2016
)
1/3
,
pp. 118-140
Persistent link: https://www.econbiz.de/10011484678
Saved in:
5
The effects of perceived destination ability and destination brand love on tourists’ loyalty to post-disaster tourism destinations : the case of Korean tourists to Japan
Lee, Kwang-Ho
;
Hyun, Sunghyup Sean
- In:
Journal of travel and tourism marketing
33
(
2016
)
4/6
,
pp. 613-627
Persistent link: https://www.econbiz.de/10011517191
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