//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
subject:"USA"
~isPartOf:"Journal of air transport management"
~isPartOf:"Journal of marketing management : MM"
~isPartOf:"The service industries journal"
~subject:"Holiday behaviour"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Customer satisfaction"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
USA
Holiday behaviour
Customer satisfaction
297
Kundenzufriedenheit
297
Dienstleistungsqualität
173
Service quality
173
Beziehungsmarketing
90
Relationship marketing
90
Consumer behaviour
81
Konsumentenverhalten
81
Airline
47
Fluggesellschaft
47
Airport
27
Flughafen
27
Taiwan
26
Air passenger transport
25
Beschwerdemanagement
25
Complaint management
25
Passagierluftverkehr
25
Air transport
23
Luftverkehr
23
Customer service
22
Kundenservice
22
Emotion
21
Quality management
21
Qualitätsmanagement
21
customer satisfaction
21
Dienstleistungssektor
19
Service industry
19
Measurement
16
Messung
16
Online retailing
15
Online-Handel
15
Urlaubsverhalten
15
service quality
15
Arbeitszufriedenheit
13
Dienstleistung
13
Job satisfaction
13
Services
13
Structural equation model
13
Strukturgleichungsmodell
13
more ...
less ...
Online availability
All
Undetermined
15
Type of publication
All
Article
27
Type of publication (narrower categories)
All
Article in journal
27
Aufsatz in Zeitschrift
27
Conference paper
1
Konferenzbeitrag
1
Language
All
English
27
Author
All
Adhikari, Kishalay
1
Alrawadieh, Zaid
1
Alrawadieh, Ziad
1
Alsalameen, Motasem
1
Baker, Julie
1
Basfirinci, Cigdem
1
Bilgihan, Cihan
1
Bogicevic, Vanja
1
Bujisic, Milos
1
Canter, Deborah D.
1
Carlson, Jamie
1
Cheng, I-shin
1
Chih, Wen-hai
1
Chiu, Su-Chin
1
Choi, Hwansuk Chris
1
Cobanoglu, Cihan
1
Deng, Zhiyong
1
Dresner, Martin
1
Fuller, K.
1
Garrow, Laurie A.
1
Gilmore, Audrey
1
Goswami, Arkopal K.
1
Hoel, Lester A.
1
Holzmüller, Hartmut H.
1
Hsu, Li-chun
1
Huang, Shuyue
1
Ittamalla, Rajesh
1
Kim, Jung-hwan
1
Kim, Wansoo
1
Kressner, Josephine
1
Kumar, Daruri Venkata Srinivas
1
Kumar, Navin
1
Kuo, Chun-Min
1
Kuo, Chun-min
1
Lee, Jung Ick
1
Liu, Aili
1
Liu, Chih-Hsing
1
Liu, Fucheng
1
Loureiro, Sandra Maria Correia
1
Magee, Roxanna
1
more ...
less ...
Published in...
All
Journal of air transport management
Journal of marketing management : MM
The service industries journal
Journal of travel and tourism marketing
75
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
65
Tourism management : research, policies, practice
65
Tourism analysis : an interdisciplinary tourism & hospitality journal
42
Tourism management perspectives : TMP
41
International journal of hospitality management
34
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
27
Journal of business research : JBR
23
International journal of contemporary hospitality management
22
Journal of vacation marketing
20
Journal of destination marketing & management
19
Journal of hospitality and tourism insights
17
Journal of vacation marketing : an international journal
17
Journal of hospitality marketing & management
16
Tourism review
16
Journal of retailing and consumer services
15
The journal of services marketing
15
International journal of leisure and tourism marketing : IJLTM
14
Services marketing quarterly
13
Cogent business & management
12
Tourism and hospitality research : THR
10
Tourism and hospitality research : the surrey quarterly review
10
Tourism economics : the business and finance of tourism and recreation
10
Journal of service research : JSR
9
Psychology & marketing
9
International journal of event and festival management
8
Asia Pacific journal of marketing and logistics
7
Industrial marketing management : the international journal for industrial and high-tech firms
7
Journal of Islamic marketing
7
Journal of consumer research : JCR ; an interdisciplinary bimonthly
7
Managing service quality : MSQ ; an international journal
7
Quality management journal : QMJ
7
Journal of Asian finance, economics and business : JAFEB
6
Journal of fashion marketing and management
6
Journal of marketing theory and practice
6
Journal of the Academy of Marketing Science
6
Service business
6
Tourism review : the official journal of the AIEST
6
more ...
less ...
Source
All
ECONIS (ZBW)
27
Showing
1
-
10
of
27
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The effects of host sincerity on tourists' perceived destination image
Wu, Lingfei
;
Taheri, Babak
;
Okumus, Fevzi
;
Wang, Suosheng
- In:
The service industries journal
44
(
2024
)
1/2
,
pp. 83-104
Persistent link: https://www.econbiz.de/10014450281
Saved in:
2
Transforming tourists' intentions through destination engagement : insights from transformative learning theory
Kumar, Navin
;
Panda, Rajeev Kumar
;
Adhikari, Kishalay
- In:
The service industries journal
42
(
2022
)
9/10
,
pp. 688-715
Persistent link: https://www.econbiz.de/10013362139
Saved in:
3
Investigating travelers' multi-impulse buying behavior in airport duty-free shopping for Chinese traveler : intrinsic and extrinsic motivations
Lee, Jung Ick
;
Ren, Tianbao
;
Park, Jungkun
- In:
Journal of air transport management
92
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012507734
Saved in:
4
Exploring how mindfulness may enhance perceived value of travel experience
Loureiro, Sandra Maria Correia
;
Stylos, Nikolaos
; …
- In:
The service industries journal
40
(
2020
)
11/12
,
pp. 800-824
Persistent link: https://www.econbiz.de/10012260355
Saved in:
5
The impact of social cues on passengers' travel experience
Ittamalla, Rajesh
;
Kumar, Daruri Venkata Srinivas
- In:
The service industries journal
39
(
2019
)
3/4
,
pp. 299-318
Persistent link: https://www.econbiz.de/10012203294
Saved in:
6
Developing and validating a multidimensional tourist engagement scale (TES)
Huang, Shuyue
;
Choi, Hwansuk Chris
- In:
The service industries journal
39
(
2019
)
7/8
,
pp. 469-497
Persistent link: https://www.econbiz.de/10012203968
Saved in:
7
Self-identification with a heritage tourism site, visitors’ engagement and destination loyalty : the mediating effects of overall satisfaction
Alrawadieh, Ziad
;
Prayag, Girish
;
Alrawadieh, Zaid
; …
- In:
The service industries journal
39
(
2019
)
7/8
,
pp. 541-558
Persistent link: https://www.econbiz.de/10012204729
Saved in:
8
Investigating the effects of tourist engagement on satisfaction and loyalty
Mostafa Rasoolimanesh, S.
;
Shuhaida Md Noor
;
Schuberth, …
- In:
The service industries journal
39
(
2019
)
7/8
,
pp. 559-574
Persistent link: https://www.econbiz.de/10012204733
Saved in:
9
Soundscape and its influence on tourist satisfaction
Liu, Aili
;
Wang, Xuan Lorna
;
Liu, Fucheng
;
Yao, Changhong
; …
- In:
The service industries journal
38
(
2018
)
3/4
,
pp. 164-181
Persistent link: https://www.econbiz.de/10011848065
Saved in:
10
The influence of tourists' expectations on purchase intention : linking marketing strategy for low-cost airlines
Chiu, Su-Chin
;
Liu, Chih-Hsing
;
Tu, Jin-Hua
- In:
Journal of air transport management
53
(
2016
),
pp. 226-234
Persistent link: https://www.econbiz.de/10011546530
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->