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subject:"USA"
~isPartOf:"Managing service quality : MSQ ; an international journal"
~isPartOf:"The American economic review"
~source:"econis"
~subject:"Produktqualität"
~subject:"Schule"
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Search: subject_exact:"Qualität von Dienstleistungen"
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USA
Produktqualität
Schule
Dienstleistungsqualität
103
Service quality
103
Customer satisfaction
41
Kundenzufriedenheit
41
Beziehungsmarketing
21
Consumer behaviour
21
Konsumentenverhalten
21
Relationship marketing
21
United States
19
Quality management
14
Qualitätsmanagement
14
Beschwerdemanagement
10
Complaint management
10
School
10
Customer service
8
Kundenservice
8
Bildungsniveau
7
Educational achievement
7
Lehrkräfte
7
Teaching profession
7
Bildungsertrag
6
Dienstleistungssektor
6
Impact assessment
6
Measurement
6
Messung
6
Product quality
6
Returns to education
6
Service industry
6
Taiwan
6
Theorie
6
Theory
6
Wirkungsanalyse
6
Dienstleistungsmanagement
5
Emotion
5
Hospital
5
Krankenhaus
5
Online retailing
5
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29
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Chetty, Raj
2
Deming, David J.
2
Figlio, David N.
2
Friedman, John N
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Ko, Yong Jae
2
Rockoff, Jonah E.
2
Abdulkadiroğlu, Atila
1
Autor, David H.
1
Barber, Nelson
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Behrman, Jere R.
1
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1
Cebul, Randall D.
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Chai, Kai-hin
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1
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1
Eaton, Peter James
1
Fan, Qingji
1
Fini, Elham Ellie H.
1
Goldhaber, Daniel D.
1
Hansen, Michael
1
Hastings, Justine S.
1
Heras-Saizarbitoria, Iñaki
1
Hotz, Vincent Joseph
1
Howell, Ryan
1
Huckman, Robert S.
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Johnson, Lester W.
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Kane, Thomas J.
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Kaplan, Erin K.
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Karbownik, Krzysztof
1
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Lee, Eun Jung
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Lee, Jeoung Yul
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Managing service quality : MSQ ; an international journal
The American economic review
Working paper / National Bureau of Economic Research, Inc.
130
NBER working paper series
56
International journal of hospitality management
44
Economics of education review
43
NBER Working Paper
43
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
35
Discussion paper series / IZA
34
Health care management review : HCM review
29
Quality management journal : QMJ
29
Journal of retailing and consumer services
25
International journal of productivity and quality management : IJPQM
19
Journal of business research : JBR
19
Journal of health economics
19
IZA Discussion Paper
18
Total quality management & business excellence
18
Auditing : a journal of practice & theory
17
International journal of contemporary hospitality management
17
International journal of production research
17
Journal of human resources : JHR
16
Journal of public economics
16
The TQM journal : the international review of organizational improvement
16
The journal of services marketing
16
Inquiry : a journal of health care organization, provision and financing
14
International journal of health care finance and economics
14
International journal of quality & reliability management
14
Journal of air transport management
14
International journal of industrial organization
13
The service industries journal
13
International journal of quality and service sciences
12
Journal of hospitality marketing & management
12
Journal of policy analysis and management : the journal of the Association for Public Policy Analysis and Management
12
Services marketing quarterly
12
The review of economics and statistics
12
American economic journal : a journal of the American Economic Association
11
CESifo working papers
11
Contemporary accounting research : a journal of the Canadian Academic Accounting Association
11
European journal of operational research : EJOR
11
International journal of production economics
11
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1
Do parents value school effectiveness?
Abdulkadiroğlu, Atila
;
Pathak, Parag A.
;
Schellenberg, …
- In:
The American economic review
110
(
2020
)
5
,
pp. 1502-1539
Persistent link: https://www.econbiz.de/10012391993
Saved in:
2
Capitalization of school quality in housing prices : evidence from boundary changes in Shelby County, Tennessee
Collins, Courtney A.
;
Kaplan, Erin K.
- In:
The American economic review
107
(
2017
)
5
,
pp. 628-632
Persistent link: https://www.econbiz.de/10011786225
Saved in:
3
School quality and the gender gap in educational achievement
Autor, David H.
;
Figlio, David N.
;
Karbownik, Krzysztof
; …
- In:
The American economic review
106
(
2016
)
5
,
pp. 289-295
Persistent link: https://www.econbiz.de/10011699951
Saved in:
4
Using school choice lotteries to test measures of school effectiveness
Deming, David J.
- In:
The American economic review
104
(
2014
)
5
,
pp. 406-411
Persistent link: https://www.econbiz.de/10010390153
Saved in:
5
School choice, school quality, and postsecondary attainment
Deming, David J.
;
Hastings, Justine S.
;
Kane, Thomas J.
; …
- In:
The American economic review
104
(
2014
)
3
,
pp. 991-1013
Persistent link: https://www.econbiz.de/10010386761
Saved in:
6
Measuring the impacts of teachers, [part] I: evaluating bias in teacher value-added estimates
Chetty, Raj
;
Friedman, John N
;
Rockoff, Jonah E.
- In:
The American economic review
104
(
2014
)
9
,
pp. 2593-2632
Persistent link: https://www.econbiz.de/10010468372
Saved in:
7
Measuring the impacts of teachers, [part] II: teacher value-added and student outcomes in adulthood
Chetty, Raj
;
Friedman, John N
;
Rockoff, Jonah E.
- In:
The American economic review
104
(
2014
)
9
,
pp. 2633-2679
Persistent link: https://www.econbiz.de/10010468892
Saved in:
8
A longitudinal study of the zone of tolerance
Stodnick, Michael
;
Marley, Kathryn A.
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
1
,
pp. 25-42
Persistent link: https://www.econbiz.de/10009770753
Saved in:
9
Internalization of quality management in service organizations
Tarí, Juan José
;
Heras-Saizarbitoria, Iñaki
; …
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
6
,
pp. 456-473
Persistent link: https://www.econbiz.de/10010201702
Saved in:
10
The impact of web site quality on flow-related online shopping behaviors in C2C e-marketplaces : a cross-national study
Fan, Qingji
;
Lee, Jeoung Yul
;
Kim, Joong In
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
5
,
pp. 364-387
Persistent link: https://www.econbiz.de/10009792550
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