//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
subject:"USA"
~person:"Botti, Simona"
~person:"Noone, Breffni M."
~subject:"Decision under uncertainty"
~type_genre:"Aufsatz in Zeitschrift"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Customer satisfaction"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
USA
Decision under uncertainty
Customer satisfaction
9
Kundenzufriedenheit
9
United States
5
Consumer behaviour
4
Dienstleistungsqualität
4
Konsumentenverhalten
4
Service quality
4
Gastronomie
3
Hotel industry
3
Hotellerie
3
Restaurant industry
3
Revenue management
3
Beziehungsmarketing
2
Preismanagement
2
Pricing strategy
2
Relationship marketing
2
Revenue-Management
2
Beschwerdemanagement
1
Business travel
1
Capacity utilization
1
Complaint management
1
Dienstleistungsmanagement
1
Employee performance appraisal
1
Geschäftsreisen
1
Großbritannien
1
Kapazitätsauslastung
1
Leistungsbeurteilung
1
Liquidation
1
Neue politische Ökonomie
1
Perceived service encounter pace
1
Perceived spatial crowding
1
Perception
1
Public choice
1
Quality management
1
Qualitätsmanagement
1
Restaurants
1
Satisfaction
1
Service management
1
Theorie
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
5
Type of publication (narrower categories)
All
Aufsatz in Zeitschrift
Article in journal
5
Arbeitspapier
1
Graue Literatur
1
Hochschulschrift
1
Non-commercial literature
1
Thesis
1
Working Paper
1
more ...
less ...
Language
All
English
5
Author
All
Botti, Simona
Noone, Breffni M.
Han, Heesup
8
Jang, Soocheong
8
Ryu, Kisang
6
Ha, Jooyeon
4
Hsu, Maxwell K.
4
Kim, Wansoo
4
Mattila, Anna S.
4
McFadden, Kathleen L.
4
Naumann, Earl
4
Aksoy, Lerzan
3
Blankson, Charles
3
Crotts, John C.
3
Gowen, Charles, III.
3
Keiningham, Timothy
3
Khan, M. Sajid
3
Kim, Jung-hwan
3
Lee, Jung Young
3
Namkung, Young
3
Ok, Chihyung
3
Prybutok, Victor R.
3
Williams, Paul
3
Akdere, Mesut
2
Alden, Dana
2
Back, Ki-joon
2
Baekgaard, Martin
2
Barnes, Donald C.
2
Boslaugh, Sarah
2
Canter, Deborah D.
2
Carpenter, Jason M.
2
Chen, Qimei
2
Cho, Yoon C.
2
Cobanoglu, Cihan
2
Coleman, Linda
2
Collier, Joel E.
2
Cooil, Bruce
2
Davis, Boyd
2
De Villiers, Rouxelle
2
Dean, Dwane H.
2
more ...
less ...
Published in...
All
Journal of consumer research : JCR ; an interdisciplinary bimonthly
2
International journal of hospitality management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Managing service quality : MSQ ; an international journal
1
Source
All
ECONIS (ZBW)
5
Showing
1
-
5
of
5
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Seeking and avoiding choice closure to enhance outcome satisfaction
Gu, Yangjie
;
Botti, Simona
;
Faro, David
- In:
Journal of consumer research : JCR ; an …
45
(
2018
)
4
,
pp. 792-809
Persistent link: https://www.econbiz.de/10011951061
Saved in:
2
The locus of choice : personal causality and satisfaction with hedonic and utilitarian decisions
Botti, Simona
;
McGill, Ann L.
- In:
Journal of consumer research : JCR ; an …
37
(
2010/11
)
6
,
pp. 1065-1078
Persistent link: https://www.econbiz.de/10009006647
Saved in:
3
Hotel overbooking : the effect of overcompensation on customers’ reactions to denied service
Noone, Breffni M.
;
Lee, Chung Hun
- In:
Journal of hospitality & tourism research : JHTR ; the …
35
(
2011
)
3
,
pp. 334-357
Persistent link: https://www.econbiz.de/10009272014
Saved in:
4
Examining the application of six sigma in the service exchange
Noone, Breffni M.
;
Namasivayam, Karthik
;
Tomlinson, …
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
3
,
pp. 273-293
Persistent link: https://www.econbiz.de/10003980800
Saved in:
5
Customer perceived control and the moderating effect of restaurant type on evaluations of restaurant employee performance
Noone, Breffni M.
- In:
International journal of hospitality management
27
(
2008
)
1
,
pp. 23-29
Persistent link: https://www.econbiz.de/10003666314
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->