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subject:"USA"
~person:"Min, Ho-key"
~subject:"Hotel industry"
~subject:"Konsumentenverhalten"
~subject:"Product quality"
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USA
Hotel industry
Konsumentenverhalten
Product quality
Dienstleistungsqualität
6
Service quality
6
United States
6
Benchmarking
5
AHP approach
2
AHP-Verfahren
2
Customer satisfaction
2
Fast-food industry
2
Kundenzufriedenheit
2
Quality management
2
Qualitätsmanagement
2
Schnellgastronomie
2
Airline
1
Analytical hierarchy process
1
Comparison
1
Consumer behaviour
1
Erfolgsfaktor
1
Fast Food
1
Fast food
1
Fast foods
1
Fluggesellschaft
1
Food retailing
1
Franchising
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Gastronomie
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Hotellerie
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Korea
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Lebensmitteleinzelhandel
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Local public transport
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Performance measurement
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Performance-Messung
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Restaurant industry
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South Korea
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Success factor
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Toledo (Ohio)
1
United States of America
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Min, Ho-key
Han, Heesup
34
Mattila, Anna S.
29
Hanushek, Eric Alan
22
Usman, Osly
22
Prybutok, Victor R.
20
Prentice, Catherine
18
Propper, Carol
16
Jang, Soocheong
15
McColl-Kennedy, Janet R.
15
Siciliani, Luigi
15
Balaji, M. S.
14
Line, Nathaniel D.
14
Rivkin, Steven G.
14
Sparks, Beverley
13
Gong, Taeshik
12
Klaus, Philipp
12
Rebitzer, James B.
12
Staiger, Douglas
12
Bilgihan, Anil
11
Gravelle, Hugh
11
Gustafsson, Anders
11
Hanks, Lydia
11
Huckman, Robert S.
11
Gruber, Jonathan
10
Gursoy, Dogan
10
Kim, Woo Gon
10
Miao, Li
10
Qu, Hailin
10
Quach, Sara
10
Shahin, Arash
10
Sharma, Piyush
10
Sreejesh, S.
10
Wong, IpKin Anthony
10
Ali, Faizan
9
Amin, Muslim
9
Cutler, David M.
9
Hollebeek, Linda D.
9
Hyun, Sunghyup Sean
9
Kessler, Daniel P.
9
Park, Jungkun
9
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Benchmarking : an international journal ; BIJ
3
International journal of logistics systems and management
1
International journal of services and operations management
1
The journal of services marketing
1
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ECONIS (ZBW)
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1
Measuring the service quality of luxury hotel chains in the USA
Min, Ho-key
- In:
International journal of services and operations management
30
(
2018
)
4
,
pp. 465-479
Persistent link: https://www.econbiz.de/10011927282
Saved in:
2
Benchmarking the service quality of airlines in the United States : an exploratory analysis
Min, Ho-key
;
Min, Hyesung
- In:
Benchmarking : an international journal ; BIJ
22
(
2015
)
5
,
pp. 734-751
Persistent link: https://www.econbiz.de/10011401405
Saved in:
3
Cross-cultural competitive benchmarking of fast-food restaurant services
Min, Ho-key
;
Min, Hyesung
- In:
Benchmarking : an international journal ; BIJ
20
(
2013
)
2
,
pp. 212-232
Persistent link: https://www.econbiz.de/10009729971
Saved in:
4
Benchmarking the service quality of fast-food restaurant franchises in the USA : a longitudinal study
Min, Ho-key
;
Min, Hyesung
- In:
Benchmarking : an international journal ; BIJ
18
(
2011
)
2
,
pp. 282-300
Persistent link: https://www.econbiz.de/10009152844
Saved in:
5
Evaluating the service quality of para-transit systems : an exploratory study of the Toledo area regional transit authority
Min, Ho-key
- In:
International journal of logistics systems and management
9
(
2011
)
3
,
pp. 315-327
Persistent link: https://www.econbiz.de/10009299442
Saved in:
6
Evaluating the comparative service quality of supermarkets using the analytic hierarchy process
Min, Ho-key
- In:
The journal of services marketing
24
(
2010
)
4
,
pp. 283-293
Persistent link: https://www.econbiz.de/10008653376
Saved in:
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