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subject:"USA"
~person:"Min, Ho-key"
~subject:"Hotel industry"
~subject:"Product quality"
~subject:"South Korea"
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Search: subject_exact:"Qualität von Dienstleistungen"
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USA
Hotel industry
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Dienstleistungsqualität
6
Service quality
6
United States
6
Benchmarking
5
AHP approach
2
AHP-Verfahren
2
Customer satisfaction
2
Fast-food industry
2
Kundenzufriedenheit
2
Quality management
2
Qualitätsmanagement
2
Schnellgastronomie
2
Airline
1
Analytical hierarchy process
1
Comparison
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Consumer behaviour
1
Erfolgsfaktor
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Fast Food
1
Fast food
1
Fast foods
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Fluggesellschaft
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Food retailing
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Gastronomie
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Hotellerie
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Konsumentenverhalten
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Korea
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Lebensmitteleinzelhandel
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Local public transport
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Performance measurement
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Performance-Messung
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Restaurant industry
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Success factor
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Südkorea
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Toledo (Ohio)
1
United States of America
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Min, Ho-key
Han, Heesup
23
Hanushek, Eric Alan
22
Siciliani, Luigi
15
Rivkin, Steven G.
14
Prybutok, Victor R.
12
Rebitzer, James B.
12
Staiger, Douglas
12
Huckman, Robert S.
11
Shahin, Arash
10
Cutler, David M.
9
Sparks, Beverley
9
Woessmann, Ludger
9
Gruber, Jonathan
8
Jang, Soocheong
8
Kane, Thomas J.
8
Karatepe, Osman M.
8
Kessler, Daniel P.
8
Lee, Jin-soo
8
Rockoff, Jonah E.
8
Ruhose, Jens
8
Torres, Edwin N.
8
Usman, Osly
8
Dabestani, Reza
7
Figlio, David N.
7
Grabowski, David C.
7
Mattila, Anna S.
7
Qu, Hailin
7
Rupp, Nicholas G.
7
Straume, Odd Rune
7
Taylor, Lowell J.
7
Votruba, Mark
7
Assaker, Guy
6
Bloom, Nicholas
6
Doyle, Joseph J.
6
Gravelle, Hugh
6
Hanushek, Eric A.
6
Hyun, Sunghyup Sean
6
Kim, Woo Gon
6
Law, Chun Hung Roberts
6
Li, Jun
6
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Benchmarking : an international journal ; BIJ
3
International journal of logistics systems and management
1
International journal of services and operations management
1
The journal of services marketing
1
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ECONIS (ZBW)
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1
Measuring the service quality of luxury hotel chains in the USA
Min, Ho-key
- In:
International journal of services and operations management
30
(
2018
)
4
,
pp. 465-479
Persistent link: https://www.econbiz.de/10011927282
Saved in:
2
Benchmarking the service quality of airlines in the United States : an exploratory analysis
Min, Ho-key
;
Min, Hyesung
- In:
Benchmarking : an international journal ; BIJ
22
(
2015
)
5
,
pp. 734-751
Persistent link: https://www.econbiz.de/10011401405
Saved in:
3
Cross-cultural competitive benchmarking of fast-food restaurant services
Min, Ho-key
;
Min, Hyesung
- In:
Benchmarking : an international journal ; BIJ
20
(
2013
)
2
,
pp. 212-232
Persistent link: https://www.econbiz.de/10009729971
Saved in:
4
Benchmarking the service quality of fast-food restaurant franchises in the USA : a longitudinal study
Min, Ho-key
;
Min, Hyesung
- In:
Benchmarking : an international journal ; BIJ
18
(
2011
)
2
,
pp. 282-300
Persistent link: https://www.econbiz.de/10009152844
Saved in:
5
Evaluating the service quality of para-transit systems : an exploratory study of the Toledo area regional transit authority
Min, Ho-key
- In:
International journal of logistics systems and management
9
(
2011
)
3
,
pp. 315-327
Persistent link: https://www.econbiz.de/10009299442
Saved in:
6
Evaluating the comparative service quality of supermarkets using the analytic hierarchy process
Min, Ho-key
- In:
The journal of services marketing
24
(
2010
)
4
,
pp. 283-293
Persistent link: https://www.econbiz.de/10008653376
Saved in:
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