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subject:"USA"
~person:"Prybutok, Victor R."
~person:"Rebitzer, James B."
~subject:"Schnellgastronomie"
~subject:"Ärzte"
~type:"article"
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Search: subject_exact:"Qualität von Dienstleistungen"
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USA
Schnellgastronomie
Ärzte
Dienstleistungsqualität
43
Service quality
43
Customer satisfaction
21
Kundenzufriedenheit
21
Consumer behaviour
12
Konsumentenverhalten
12
United States
11
Quality management
10
Qualitätsmanagement
10
Beziehungsmarketing
9
Relationship marketing
9
Fast-food industry
8
Hospital
6
Krankenhaus
6
PLS-SEM
6
Product quality
6
Produktqualität
6
service quality
5
Beschwerdemanagement
4
Complaint management
4
Gastronomie
4
Gesundheitswesen
4
Health care system
4
Restaurant industry
4
China
3
Comparison
3
Customer service
3
Gesundheitsversorgung
3
Health care
3
Kundenservice
3
Measurement
3
Messung
3
Online retailing
3
Online-Handel
3
Perception
3
Structural equation model
3
Strukturgleichungsmodell
3
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English
17
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Prybutok, Victor R.
Rebitzer, James B.
Hanushek, Eric Alan
7
Qin, Hong
7
Jang, Soocheong
6
Min, Ho-key
6
Eide, Eric R.
5
Figlio, David N.
5
McFadden, Kathleen L.
5
Nechyba, Thomas J.
5
Rivkin, Steven G.
5
Rupp, Nicholas G.
5
Staiger, Douglas
5
Gowen, Charles, III.
4
Gravelle, Hugh
4
Han, Heesup
4
Kessler, Daniel P.
4
Rockoff, Jonah E.
4
Romano, Patrick S.
4
Sloan, Frank A.
4
Smith, Jeffrey A.
4
Wong, Herbert Stephens
4
Begun, James W.
3
Berry, Leonard L.
3
Black, Dan A.
3
Blau, David
3
Boone, Jeffery P.
3
Brasington, David M.
3
Bundorf, M. Kate
3
Castle, Nicholas G.
3
Doyle, Joseph J.
3
Ehrenberg, Ronald G.
3
Grabowski, David C.
3
Gruber, Jonathan
3
Ha, Jooyeon
3
Harris, Douglas N.
3
Holmes, George Mark
3
Hsu, Maxwell K.
3
Huckman, Robert S.
3
Jain, Bharat A.
3
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Quality management journal : QMJ
5
International journal of services and standards
2
Information resources management ; Vol. 4
1
International journal of quality & reliability management
1
International journal of quality and service sciences
1
Operations management research : OMR ; advancing practice through theory
1
Socio-economic planning sciences : the international journal of public sector decision-making
1
The American economic review
1
The changing hospital industry : comparing not-for-profit and for-profit institutions
1
The fragmentation of U.S. Health care : causes and solutions
1
The journal of economic perspectives : EP ; a journal of the American Economic Association
1
The journal of law, economics, & organization
1
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ECONIS (ZBW)
17
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1
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10
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17
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1
Insights into the antecedents of fast-food purchase intention and the relative positioning of quality
Harun, Ahasan
;
Prybutok, Gayle
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
25
(
2018
)
2
,
pp. 83-100
Persistent link: https://www.econbiz.de/10011976328
Saved in:
2
Insights into the antecedents of fast-food purchase intention and the relative positioning of quality
Harun, Ahasan
;
Prybutok, Gayle
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
25
(
2018
)
2
,
pp. 83-100
Persistent link: https://www.econbiz.de/10012309488
Saved in:
3
Structuring incentives within accountable care organizations
Frandsen, Brigham
;
Rebitzer, James B.
- In:
The journal of law, economics, & organization
31
(
2015
),
pp. 77-103
Persistent link: https://www.econbiz.de/10011569582
Saved in:
4
A quantitative model for patient behavioral decisions in the urgent care industry
Qin, Hong
;
Prybutok, Victor R.
- In:
Socio-economic planning sciences : the international …
47
(
2013
)
1
,
pp. 50-64
Persistent link: https://www.econbiz.de/10009727543
Saved in:
5
The intention of continued web-enabled phone service usage : a quality perspective
Boakye, Kwabena G.
;
Prybutok, Victor R.
;
Ryan, Sherry D.
- In:
Operations management research : OMR ; advancing …
5
(
2012
)
1/2
,
pp. 14-24
Persistent link: https://www.econbiz.de/10009571285
Saved in:
6
The attraction of the sizzle : a service investment model
Boakye, Kwabena G.
;
Kwon, Junhyuk
;
Blankson, Charles
; …
- In:
Quality management journal : QMJ
19
(
2012
)
4
,
pp. 24-38
Persistent link: https://www.econbiz.de/10009659102
Saved in:
7
The role of national culture on relationships between customers' perception of quality, values, satisfaction, and behavioral intentions
Wen, Chao
;
Qin, Hong
;
Prybutok, Victor R.
;
Blankson, Charles
- In:
Quality management journal : QMJ
19
(
2012
)
4
,
pp. 7-23
Persistent link: https://www.econbiz.de/10009659103
Saved in:
8
Unhealthy insurance markets : search frictions and the cost and quality of health insurance
Cebul, Randall D.
;
Rebitzer, James B.
;
Taylor, Lowell J.
; …
- In:
The American economic review
101
(
2011
)
5
,
pp. 1842-1871
Persistent link: https://www.econbiz.de/10009301102
Saved in:
9
Quantitative comparison of service quality and recoverability measures
Qin, Hong
;
Prybutok, Victor R.
;
Zhou, Jun
- In:
International journal of services and standards
7
(
2011
)
2
,
pp. 138-154
Persistent link: https://www.econbiz.de/10009389323
Saved in:
10
Examining the merits of usefulness versus use in an information service quality and information system success web-based model
Landrum, Hollis T.
;
Prybutok, Victor R.
;
Strutton, David
; …
-
2010
Persistent link: https://www.econbiz.de/10003979436
Saved in:
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