A quantitative model for patient behavioral decisions in the urgent care industry
Year of publication: |
2013
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Authors: | Qin, Hong ; Prybutok, Victor R. |
Published in: |
Socio-economic planning sciences : the international journal of public sector decision-making. - Amsterdam [u.a.] : Elsevier, ISSN 0038-0121, ZDB-ID 208905-1. - Vol. 47.2013, 1, p. 50-64
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Subject: | Gesundheitsversorgung | Health care | Dienstleistungsqualität | Service quality | Notaufnahme | Emergency department | Patienten | Patients | Kundenzufriedenheit | Customer satisfaction | Krankenhausmanagement | Hospital management | USA | United States |
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