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subject:"USA"
~subject:"Hotel industry"
~subject:"Product quality"
~type_genre:"Bibliografie"
~type_genre:"Fallstudie"
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Search: subject_exact:"Qualität von Dienstleistungen"
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USA
Hotel industry
Product quality
Dienstleistungsqualität
164
Service quality
164
Qualitätsmanagement
30
Quality management
29
Customer satisfaction
27
Kundenzufriedenheit
27
Beziehungsmarketing
24
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24
Deutschland
18
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Bibliografie
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2,276
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312
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Hochschulschrift
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Sammlung
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10
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5
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1
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26
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Dabestani, Reza
2
Shirouyehzad, Hadi
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Smith-Ditizio, Amber A.
2
Ahearne, Michael
1
Anderson, Verl
1
Arabzad, S. Mohammad
1
Aryanezhad, Mir-Bahador
1
Balbastre-Benavent, Francisco
1
Barbieri, Carla
1
Bovaird, Tony
1
Cahan, Steven F.
1
Caldwell, Cam
1
Chaney, Paul K.
1
Clark, Stephanie
1
Crisafulli, Benedetta
1
Cudney, Elizabeth A.
1
Dick, Rolf van
1
Fless, Kristin
1
Gray, Edward H.
1
Gray, Irwin
1
Harmeling, Susan S.
1
Hoxby, Caroline M.
1
Hsieh, Ling-Feng
1
Jeter, Debra C.
1
Kanellopoulos, Dimitris
1
Kearney, Treasa
1
Kling, Arnold
1
Kling, Arnold S.
1
Kwan, Julie
1
Lam, Son K.
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Lazarinis, Fotis
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Leung, Yu-Fai
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Lin, Li-Hung
1
Lin, Yi-Yin
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1
Lofti, Farhad Hosseinzadeh
1
Lopez, Lisa
1
Lotfi, Farhad Hosseinzadeh
1
Masoudi, Ali
1
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Quality management journal : QMJ
2
A National Bureau of Economic Research conference report
1
Auditing : a journal of practice & theory
1
Business strategies : types, benefits and effects on firm performance
1
Cases on human performance improvement technologies
1
Competitive advantage : strategies, management and performance
1
Global business and organizational excellence : a review of research & best practices
1
International journal of business information systems : IJBIS
1
International journal of internet and enterprise management : IJIEM
1
International journal of productivity and quality management : IJPQM
1
International journal of services and operations management
1
International public management journal
1
Journal of marketing
1
Journal of research in marketing and entrepreneurship : JRME
1
Journal of travel and tourism marketing
1
Multi-channel marketing, branding and retail design : new challenges and opportunities
1
Organization : the critical journal of organization, theory and society
1
Service business : an international journal
1
Services marketing cases in emerging markets : an asian perspective
1
Supply chain management : applications for manufacturing and service industries
1
Tourism management : research, policies, practice
1
Tourism planning & development
1
World class applications of Six Sigma : [real world examples of success]
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ECONIS (ZBW)
27
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1
Assessing the impact of co-production on pathways to outcomes in public services : the case of policing and criminal justice
Loeffler, Elke
;
Bovaird, Tony
- In:
International public management journal
23
(
2020
)
2
,
pp. 205-223
Persistent link: https://www.econbiz.de/10012270723
Saved in:
2
Managing customer complaints : the case of Imperial Orchid Hotels in Thailand
Singh, Jaywant
;
Crisafulli, Benedetta
- In:
Services marketing cases in emerging markets : an asian …
,
(pp. 35-43)
.
2017
Persistent link: https://www.econbiz.de/10011537859
Saved in:
3
A service quality case study : what not to do
Anderson, Verl
;
Caldwell, Cam
- In:
Competitive advantage : strategies, management and …
,
(pp. 239-248)
.
2017
Persistent link: https://www.econbiz.de/10011732344
Saved in:
4
Professional sports faculty location and vendor considerations
Smith-Ditizio, Amber A.
- In:
Supply chain management : applications for …
,
(pp. 203-218)
.
2016
Persistent link: https://www.econbiz.de/10011503315
Saved in:
5
In-store design and marketing effects : taking account of the influence of servicescape design upon retail brand frontline employees
Kearney, Treasa
- In:
Multi-channel marketing, branding and retail design : …
,
(pp. 193-217)
.
2016
Persistent link: https://www.econbiz.de/10011582614
Saved in:
6
Characterizing Themed Touring Routes : a geospatial and tourism evaluation of wine trails
Xu, Shuangyu
;
Leung, Yu-Fai
;
Barbieri, Carla
- In:
Tourism planning & development
13
(
2016
)
2
,
pp. 168-184
Persistent link: https://www.econbiz.de/10011554199
Saved in:
7
Bringing service standards to life
Kwan, Julie
;
Clark, Stephanie
;
Villachica, Steven W.
- In:
Cases on human performance improvement technologies
,
(pp. 154-181)
.
2015
Persistent link: https://www.econbiz.de/10011610824
Saved in:
8
Marketing quality and complaints among professional sport teams : case study
Smith-Ditizio, Amber A.
- In:
Business strategies : types, benefits and effects on …
,
(pp. 1-26)
.
2015
Persistent link: https://www.econbiz.de/10010499531
Saved in:
9
An AHP/DEA ranking method based on service quality approach : a case study in hotel industry
Shirouyehzad, Hadi
;
Lofti, Farhad Hosseinzadeh
; …
- In:
International journal of productivity and quality …
11
(
2013
)
4
,
pp. 434-445
Persistent link: https://www.econbiz.de/10009745032
Saved in:
10
Damaged auditor reputation and analysts' forecast revision frequency
Cahan, Steven F.
;
Chaney, Paul K.
;
Jeter, Debra C.
; …
- In:
Auditing : a journal of practice & theory
32
(
2013
)
1
,
pp. 33-60
Persistent link: https://www.econbiz.de/10009721283
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