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subject:"United States"
~accessRights:"restricted"
~person:"Alexander, Bethan"
~person:"Ashley, Christy"
~person:"Eroglu, Sevgin"
~person:"Lafontaine, Francine"
~source:"econis"
~subject:"Customer satisfaction"
~subject:"Multikanalvertrieb"
~subject:"Service quality"
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United States
Customer satisfaction
Multikanalvertrieb
Service quality
Einzelhandel
4
Ladengestaltung
4
Retail trade
4
Store design
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Consumer behaviour
3
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Alexander, Bethan
Ashley, Christy
Eroglu, Sevgin
Lafontaine, Francine
Willems, Kim
3
Blazquez Cano, Marta
2
Elmashhara, Maher Georges
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Soares, Ana
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Afzal, Afza
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Journal of retailing and consumer services
3
Exploring omnichannel retailing : common expectations and diverse realities
1
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ECONIS (ZBW)
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1
Change in technology-enabled omnichannel customer experiences in-store
Alexander, Bethan
;
Kent, Anthony
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013169724
Saved in:
2
Crowding in the time of COVID : effects on rapport and shopping satisfaction
Eroglu, Sevgin
;
Machleit, Karen A.
;
Neybert, Emma G.
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013209483
Saved in:
3
Store of the future : towards a (re)invention and (re)imagination of physical store space in an omnichannel context
Alexander, Bethan
;
Blazquez Cano, Marta
- In:
Journal of retailing and consumer services
55
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012269083
Saved in:
4
Futurising the physical store in the omnichannel retail environment
Alexander, Bethan
;
Blazquez Cano, Marta
- In:
Exploring omnichannel retailing : common expectations …
,
(pp. 197-223)
.
2019
Persistent link: https://www.econbiz.de/10011954550
Saved in:
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