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subject:"United States"
~subject:"Wissensmanagement"
~type_genre:"Case study"
~type_genre:"Guidebook"
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United States
Wissensmanagement
Dienstleistungssektor
148
Service industry
142
Deutschland
31
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31
Innovation
16
USA
14
Organisatorischer Wandel
13
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English
22
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Smith, Alan D.
4
Kinnie, Nicholas
2
Swart, Juani
2
Bettencourt, Lance A.
1
Bitter, Michael E.
1
Chase, Richard B.
1
Chow, Ngai-keung
1
Clark, Stephanie
1
D'Atri, Alessandro
1
Dasu, Sriram
1
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1
Depaoli, Paolo
1
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1
Foster, Pacey
1
Frankel, Alex
1
Furterer, Sandra L.
1
Guldberg, Karen Rathie
1
Gupta, Praveen
1
Jarvenpaa, Sirkka L.
1
Jens}}, {{William G.
1
Johns, Pamela
1
Keating, Elizabeth
1
Kim, Kyoung-Yun
1
Kwan, Julie
1
Mackness, Jenny
1
Makriyannis, Elpida
1
Manning, Stephan
1
Mathew, Viju
1
Motley, Darlene
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Rupp, William T.
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Schmidl, Peter
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Soh, Euiho
1
Tait, Charlene
1
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1
Van Doren, Doris
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Villachica, Steven W.
1
Yoo, Keedong
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Human resource management journal
2
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Gabler Edition Wissenschaft / Information - Organisation - Produktion
1
Grazer Schriftenreihe knowledge Management
1
Handbook of industry studies and economic geography
1
IEEE transactions on engineering management : EM
1
Implementing new business models in for-profit and non-profit organizations : technologies and applications
1
International journal of business information systems : IJBIS
1
International journal of business innovation and research
1
International journal of logistics systems and management
1
International journal of networking and virtual organisations : IJNVO
1
International journal of services and operations management
1
Journal of business and economic perspectives
1
Journal of business strategy
1
Journal of global information management : an official publication of the Information Resources Management Association
1
Journal of knowledge management
1
Knowledge and process management : the journal of corporate transformation ; the official journal of the Institute of Business Process Re-engineering
1
Marketing intelligence & planning
1
Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies
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ECONIS (ZBW)
24
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1
Bringing service standards to life
Kwan, Julie
;
Clark, Stephanie
;
Villachica, Steven W.
- In:
Cases on human performance improvement technologies
,
(pp. 154-181)
.
2015
Persistent link: https://www.econbiz.de/10011610824
Saved in:
2
Managing multidimensional knowledge assets : HR configurations in professional service firms
Swart, Juani
;
Kinnie, Nicholas
- In:
Human resource management journal
23
(
2013
)
2
,
pp. 160-179
Persistent link: https://www.econbiz.de/10009751715
Saved in:
3
Institutionalization in the context of institutional pluralism : politics as a generative process
Yu, Kyoung-hee
- In:
Organization studies : an international …
34
(
2013
)
1
,
pp. 105-131
Persistent link: https://www.econbiz.de/10009753330
Saved in:
4
Corporate reputation as strategic competitive advantage of manufacturing and service-based firms : multi-industry case study
Smith, Alan D.
;
Rupp, William T.
;
Motley, Darlene
- In:
International journal of services and operations management
14
(
2013
)
2
,
pp. 131-156
Persistent link: https://www.econbiz.de/10009709489
Saved in:
5
Gauging performance in the service industry
Tyagi, Rajesh
;
Gupta, Praveen
- In:
Journal of business strategy
34
(
2013
)
3
,
pp. 4-15
Persistent link: https://www.econbiz.de/10009761840
Saved in:
6
Knowledge management and value creation in a third sector organization
Guldberg, Karen Rathie
;
Mackness, Jenny
;
Makriyannis, Elpida
- In:
Knowledge and process management : the journal of …
20
(
2013
)
3
,
pp. 113-122
Persistent link: https://www.econbiz.de/10010127366
Saved in:
7
Project-based industries and craft-like production : structure, location and performance
Doeringer, Peter B.
- In:
Handbook of industry studies and economic geography
,
(pp. 99-151)
.
2013
Persistent link: https://www.econbiz.de/10014567822
Saved in:
8
The customer service solution : managing emotions, trust, and control to win your customer's business
Dasu, Sriram
;
Chase, Richard B.
-
2013
Persistent link: https://www.econbiz.de/10013469204
Saved in:
9
Factors affecting usage of information technology in support of knowledge sharing : a multiple case study of service organizations in Hong Kong
Chow, Ngai-keung
- In:
Journal of global information management : an official …
19
(
2011
)
2
,
pp. 45-66
Persistent link: https://www.econbiz.de/10009247162
Saved in:
10
Strategic sustainability and operational efficiency dilemma of data centres
Smith, Alan D.
- In:
International journal of business information systems : …
8
(
2011
)
2
,
pp. 107-130
Persistent link: https://www.econbiz.de/10009303859
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