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subject:"Verbraucherzufriedenheit"
~isPartOf:"International journal of quality & reliability management"
~subject:"Electronic Commerce"
~subject:"Online-Handel"
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Search: subject_exact:"Verbraucherzufriedenheit"
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Verbraucherzufriedenheit
Electronic Commerce
Online-Handel
Customer satisfaction
56
Kundenzufriedenheit
56
Dienstleistungsqualität
49
Service quality
49
Consumer behaviour
18
Konsumentenverhalten
18
Quality management
17
Qualitätsmanagement
17
Beziehungsmarketing
16
Relationship marketing
16
Satisfaction
10
Gesundheitsversorgung
8
Health care
8
Hospital
8
Krankenhaus
8
Customer loyalty
6
E-commerce
6
Gesundheitswesen
6
Health care system
6
Online retailing
6
Patienten
6
Patients
6
Bank
4
Internet
4
Loyalty
4
Product quality
4
Produktqualität
4
China
3
Confidence
3
Coronavirus
3
Electronic Banking
3
Electronic banking
3
India
3
Indien
3
Malaysia
3
Measurement
3
Messung
3
Mobile communications
3
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6
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7
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7
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English
7
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Adhikari, Arnab
1
Alarifi, Areej Abdulrahman
1
Finch, Byron J.
1
Huang, Xiaowen
1
Husain, Khalid Sami
1
Llach, Josep
1
Mamakou, Xenia J.
1
Manresa, Alba
1
Medeiros, Francisco de Assis da Silva
1
Milesi, Maria
1
Mukherjee, Arindam
1
Nandankar, Sunil
1
Oliveira, Alessandro Silva de
1
Sachan, Amit
1
Seyedeh Fatemeh Kalantarzadeh Tezerjany
1
Silva, Dirceu da
1
Silva, Matheus Alberto Rodrigues
1
Souki, Gustavo Quiroga
1
Vila-Brunet, Neus
1
Zaharias, Panagiotis
1
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Published in...
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International journal of quality & reliability management
Journal of retailing and consumer services
84
SpringerLink / Bücher
36
International journal of electronic marketing and retailing : IJEMR
28
Journal of internet commerce
24
Journal of business research : JBR
22
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
20
International journal of electronic customer relationship management : IJECRM
19
International journal of hospitality management
17
Cogent business & management
16
Gabler Edition Wissenschaft
16
International journal of business information systems : IJBIS
15
Asia Pacific journal of marketing and logistics
14
Journal of electronic commerce research : JECR
14
International journal of e-business research : an official publication of the Information Resources Management Association
13
Tourism management : research, policies, practice
13
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
12
International journal of retail and distribution management
12
The service industries journal
12
Information systems and e-business management : ISeB
11
International journal of retail & distribution management
11
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
11
Journal of travel and tourism marketing
11
Psychology & marketing
11
Research
11
Electronic commerce research and applications
9
Journal of hospitality marketing & management
9
Journal of retailing
9
Journal of strategic marketing
9
The journal of services marketing
9
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
9
Europäische Hochschulschriften / 5
8
Forschungsergebnisse der WU Wirtschaftsuniversität Wien
8
Service business
8
Electronic markets : the international journal on networked business
7
International journal of electronic business
7
International journal of internet marketing and advertising : IJIMA
7
International journal of quality and service sciences
7
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
7
Journal of marketing management : MM
7
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ECONIS (ZBW)
7
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1
Measuring customer satisfaction in electronic commerce : the impact of e-service quality and user experience
Mamakou, Xenia J.
;
Zaharias, Panagiotis
;
Milesi, Maria
- In:
International journal of quality & reliability management
41
(
2024
)
3
,
pp. 915-943
Persistent link: https://www.econbiz.de/10014483077
Saved in:
2
Appraise the role of novelty-seeking on consumers' satisfaction using online food delivery applications
Seyedeh Fatemeh Kalantarzadeh Tezerjany
- In:
International journal of quality & reliability management
41
(
2024
)
4
,
pp. 1142-1164
Persistent link: https://www.econbiz.de/10014520404
Saved in:
3
Electronic service quality (e-SQ) measurement : a cross-functional review
Nandankar, Sunil
;
Sachan, Amit
;
Mukherjee, Arindam
; …
- In:
International journal of quality & reliability management
40
(
2023
)
1
,
pp. 148-168
Persistent link: https://www.econbiz.de/10013535629
Saved in:
4
The influence of Internet banking services quality on e-customers' satisfaction of Saudi banks : comparison study before and during COVID-19
Alarifi, Areej Abdulrahman
;
Husain, Khalid Sami
- In:
International journal of quality & reliability management
40
(
2023
)
2
,
pp. 496-516
Persistent link: https://www.econbiz.de/10013535697
Saved in:
5
Impacts of service guarantees on consumers' perceived quality and satisfaction in e-commerce
Oliveira, Alessandro Silva de
;
Souki, Gustavo Quiroga
; …
- In:
International journal of quality & reliability management
40
(
2023
)
10
,
pp. 2559-2580
Persistent link: https://www.econbiz.de/10014470801
Saved in:
6
Which antecedents contribute most to the loyal behaviour of online second-hand market shoppers?
Llach, Josep
;
Vila-Brunet, Neus
;
Manresa, Alba
- In:
International journal of quality & reliability management
40
(
2023
)
9
,
pp. 2064-2082
Persistent link: https://www.econbiz.de/10014429660
Saved in:
7
Satisfaction and dissatisfaction in online auctions : an empirical analysis
Huang, Xiaowen
;
Finch, Byron J.
- In:
International journal of quality & reliability management
27
(
2010
)
8
,
pp. 878-892
Persistent link: https://www.econbiz.de/10008749012
Saved in:
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