//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
type:"article"
~isPartOf:"European journal of operational research : EJOR"
~subject:"Quality management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Servicequalität"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Quality management
Dienstleistungsqualität
42
Service quality
42
Qualitätsmanagement
11
Dienstleistungssektor
10
Service industry
10
Gesundheitsversorgung
9
Gesundheitswesen
9
Health care
9
Health care system
9
Product quality
9
Produktqualität
9
Theorie
9
Theory
9
Hospital
8
Krankenhaus
8
OR in health services
6
OR in service industries
6
Game theory
5
Spieltheorie
5
Competition
4
Data envelopment analysis
4
Data-Envelopment-Analyse
4
Lieferkette
4
Quality
4
Scheduling problem
4
Scheduling-Verfahren
4
Supply chain
4
Customer satisfaction
3
Kundenzufriedenheit
3
Mathematical programming
3
Mathematische Optimierung
3
Preismanagement
3
Pricing
3
Pricing strategy
3
Supply chain management
3
Wettbewerb
3
Asymmetric information
2
Asymmetrische Information
2
Consumer behaviour
2
more ...
less ...
Online availability
All
Undetermined
7
Free
1
Type of publication
All
Article
Type of publication (narrower categories)
All
Article in journal
11
Aufsatz in Zeitschrift
11
Language
All
English
11
Author
All
Fruchter, Gila E.
2
Andronikidis, Andreas
1
Avinadav, Tal
1
Burgess, James Francis
1
Carter, Arthur E.
1
Chernonog, Tatyana
1
De Feyter, Tim
1
De Giovanni, Pietro
1
Georgiou, Andreas C.
1
Gotzamani, Katerina
1
Gu, Wei
1
Guerry, Marie-Anne
1
Hassanzadeh, Alborz
1
Hou, Rui
1
Kamvysi, Konstantina
1
Komarudin
1
Lin, Xiaogang
1
Mukherjee, Amitava
1
Nie, Lei
1
Prasad, Ashutosh
1
Ragsdale, Cliff T.
1
Sen, Rudra
1
Shwartz, Michael
1
Vanden Berghe, Greet
1
Vessal, Sara Rezaee
1
Wang, Chen
1
Wiszniewska-Matyszkiel, Agnieszka
1
Wu, Xin
1
Xu, Meng
1
Yan, Xiangbin
1
Yu, Xiaoru
1
Zhang, Shichen
1
Zhou, Yong-Wu
1
Zhu, Joe
1
more ...
less ...
Published in...
All
European journal of operational research : EJOR
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
91
International journal of productivity and quality management : IJPQM
65
The TQM journal : the international review of organizational improvement
62
International journal of quality & reliability management
57
Quality management journal : QMJ
44
Total quality management & business excellence
43
International journal of quality and service sciences
31
International journal of services and operations management
30
International journal of production research
24
Auditing : a journal of practice & theory
21
International journal of hospitality management
19
Benchmarking : an international journal ; BIJ
18
Journal of health organization and management
18
Health care management review : HCM review
17
Journal of retailing and consumer services
17
Amfiteatru economic : an economic and business research periodical
14
Cogent business & management
14
International journal of six sigma and competitive advantage : IJSSCA
14
Journal of air transport management
14
Managing service quality : MSQ ; an international journal
14
European research studies
13
International journal of business information systems : IJBIS
13
International journal of contemporary hospitality management
13
International journal of production economics
12
Service business
12
The service industries journal
12
The accounting review : a publication of the American Accounting Association
11
International journal of services and standards
10
International journal of services, economics and management
10
Journal of business research : JBR
10
Manufacturing & service operations management : M & SOM
10
Service Levels in der Logistik : mit KPIs und SLAs erfolgreich steuern
10
Benchmarking : an international journal
9
Business process management journal
9
Journal of hospitality marketing & management
9
Socio-economic planning sciences : the international journal of public sector decision-making
9
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
8
International journal of services and operations management : IJSOM
8
International journal of services technology and management
8
more ...
less ...
Source
All
ECONIS (ZBW)
11
Showing
1
-
10
of
11
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
How responsive should a firm be to customers' expectations?
Fruchter, Gila E.
;
Wiszniewska-Matyszkiel, Agnieszka
- In:
European journal of operational research : EJOR
314
(
2024
)
1
,
pp. 323-339
Persistent link: https://www.econbiz.de/10014456862
Saved in:
2
To outsource or not : bike-share rebalancing strategies under the service quality deviation of a third party
Gu, Wei
;
Yu, Xiaoru
;
Zhang, Shichen
;
Yan, Xiangbin
; …
- In:
European journal of operational research : EJOR
310
(
2023
)
2
,
pp. 847-859
Persistent link: https://www.econbiz.de/10014340788
Saved in:
3
Technology and service investments in the presence of feature fatigue and word-of-mouth
Vessal, Sara Rezaee
;
De Giovanni, Pietro
;
Hassanzadeh, …
- In:
European journal of operational research : EJOR
301
(
2022
)
3
,
pp. 923-941
Persistent link: https://www.econbiz.de/10013267798
Saved in:
4
Impact of a "buy-online-and-pickup-in-store" channel on price and quality decisions in a supply vhain
Lin, Xiaogang
;
Zhou, Yong-Wu
;
Hou, Rui
- In:
European journal of operational research : EJOR
294
(
2021
)
3
,
pp. 922-935
Persistent link: https://www.econbiz.de/10012591542
Saved in:
5
Contract design when quality is co-created in a supply chain
Avinadav, Tal
;
Chernonog, Tatyana
;
Fruchter, Gila E.
; …
- In:
European journal of operational research : EJOR
286
(
2020
)
3
,
pp. 908-918
Persistent link: https://www.econbiz.de/10012291592
Saved in:
6
Optimal design of Shewhart-Lepage type schemes and its application in monitoring service quality
Mukherjee, Amitava
;
Sen, Rudra
- In:
European journal of operational research : EJOR
266
(
2018
)
1
,
pp. 147-167
Persistent link: https://www.econbiz.de/10011811627
Saved in:
7
Robust fuzzy quality function deployment based on the mean-end-chain concept : service station evaluation problem for rail catering services
Wu, Xin
;
Nie, Lei
;
Xu, Meng
- In:
European journal of operational research : EJOR
263
(
2017
)
3
,
pp. 974-995
Persistent link: https://www.econbiz.de/10011794479
Saved in:
8
A DEA based composite measure of quality and its associated data uncertainty interval for health care provider profiling and pay-for-performance
Shwartz, Michael
;
Burgess, James Francis
;
Zhu, Joe
- In:
European journal of operational research : EJOR
253
(
2016
)
2
,
pp. 489-502
Persistent link: https://www.econbiz.de/10011490366
Saved in:
9
Capturing and prioritizing students' requirements for course design by embedding fuzzy-AHP and linear programming in QFD
Kamvysi, Konstantina
;
Gotzamani, Katerina
; …
- In:
European journal of operational research : EJOR
237
(
2014
)
3
,
pp. 1083-1094
Persistent link: https://www.econbiz.de/10010384623
Saved in:
10
The roster quality staffing problem : a methodology for improving the roster quality by modifying the personnel structure
Komarudin
;
Guerry, Marie-Anne
;
De Feyter, Tim
;
Vanden …
- In:
European journal of operational research : EJOR
230
(
2013
)
3
,
pp. 551-562
Persistent link: https://www.econbiz.de/10009779889
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->