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type:"article"
~isPartOf:"Journal of Contemporary Issues in Business and Government"
~isPartOf:"Journal of retailing and consumer services"
~subject:"Dienstleistungsqualität"
~subject:"Mobile business"
~subject:"Mobile phone"
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Search: subject_exact:"Mobilkommunikation"
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Dienstleistungsqualität
Mobile business
Mobile phone
Mobile communications
73
Mobilkommunikation
73
Consumer behaviour
58
Konsumentenverhalten
58
Customer satisfaction
26
Kundenzufriedenheit
26
Mobile Business
24
Beziehungsmarketing
21
Relationship marketing
21
Service quality
17
Innovation adoption
16
Innovationsakzeptanz
16
Mobiltelefon
16
Mobile Anwendung
10
Mobile application
10
Online retailing
10
Online-Handel
10
Einzelhandel
9
Retail trade
9
Confidence
8
Internet marketing
8
Mobile Marketing
8
Mobile marketing
8
Online-Marketing
8
Vertrauen
8
Beschwerdemanagement
7
Complaint management
7
Electronic money
6
Elektronisches Geld
6
Mobile commerce
6
Satisfaction
6
Social Web
6
Social web
6
Customer service
5
Kundenservice
5
Trust
5
Brand image
4
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34
Free
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45
Aufsatz in Zeitschrift
45
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English
45
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Sohn, Stefanie
3
Bilgihan, Anil
2
Groß, Michael
2
Shaw, Norman
2
Aburub, Faisal
1
Agrebi, Sinda
1
Alnawas, Ibrahim
1
Ameen, Nisreen
1
Ammari, Nedra Bahri
1
Azemi, Yllka
1
Barma, Manali Deb
1
Bataoui, Soffien
1
Bhowmick, Sanjay
1
Bicho, Marta
1
Birch, Nancy J.
1
Boch, Emmanuelle
1
Bougoure, Ursula Sigrid
1
Brand, Benedikt
1
Casidy, Riza
1
Cassab, Harold
1
Chen, Tiao
1
Chen, Xudong
1
Cherukur, Ram Babu
1
Choudrie, Jyoti
1
Chuah, Stephanie Hui-wen
1
Culver, Jeffrey N.
1
D., Srisakthi
1
Dey, Bidit Lal
1
Dufour, Béatrice
1
Ebrahimi, Leili
1
Eschenbrenner, Brenda
1
Fazal-e-Hasan, Syed
1
Fuentes, Christian
1
Goi, Chai Lee
1
Goneos-Malka, A.
1
Grobler, Anske F.
1
Han, Heesup
1
Harun, Ahasan
1
Hew, Jun-Jie
1
Hobson, Ana
1
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Journal of Contemporary Issues in Business and Government
Journal of retailing and consumer services
Telecommunications policy : the international journal of digital economy, data sciences and new media
57
Technological forecasting & social change : an international journal
37
International journal of business information systems : IJBIS
20
Journal of business research : JBR
17
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
16
Information systems research : ISR
13
International journal of e-business research : an official publication of the Information Resources Management Association
13
International journal of hospitality management
12
The journal of services marketing
12
Cogent business & management
11
Trends in mobile technology and business in the Asia-Pacific region
11
International journal of business innovation and research
10
Journal of payments strategy & systems
10
Information economics and policy : IEP
9
International journal of bank marketing
9
International journal of contemporary hospitality management
9
International journal of electronic business
9
International journal of internet marketing and advertising : IJIMA
9
International journal of services, economics and management
9
International journal of electronic marketing and retailing : IJEMR
8
International journal of innovation and technology management
8
International journal of networking and virtual organisations : IJNVO
8
International journal of services and operations management
8
Journal of direct, data and digital marketing practice : the international journal of the Institute of Direct Marketing
8
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
8
The international journal of bank marketing : IJBM
8
Electronic commerce research
7
Electronic markets : the international journal on networked business
7
Global business review
7
Journal of development economics
7
Services marketing quarterly
7
The marketing review
7
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
7
Asia Pacific journal of marketing and logistics
6
International journal of consumer studies
6
International journal of electronic customer relationship management : IJECRM
6
International journal of industrial organization
6
International journal of retail & distribution management
6
International journal of technology marketing : IJTMkt
6
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ECONIS (ZBW)
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1
Why do mobile consumers resist mobile commerce applications? : a hybrid fsQCA-ANN analysis
Hew, Jun-Jie
;
Lee, Voon-Hsien
;
Leong, Lai-Ying
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014373353
Saved in:
2
The effects of constrained mobile coupons in the mobile channel
Zhang, Hongchao
;
Yu, Yu
;
Qin, Yinggao
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014373389
Saved in:
3
Would you try it again? : dual effects of customer mindfulness on service recovery
Martinez, Luisa M.
;
Pacheco, Natália Araújo
;
Ramos, …
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014364668
Saved in:
4
The role of socially rich photos in generating favorable donation behavior on charity websites
Bataoui, Soffien
;
Boch, Emmanuelle
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014364672
Saved in:
5
Antecedents of mobile payment loyalty : an extended perspective of perceived value and information system success model
Zhong, Junying
;
Chen, Tiao
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014252740
Saved in:
6
The development and validation of a scale to measure perceived value of mobile commerce (MVAL-SCALE)
Omkar Dastane
;
Goi, Chai Lee
;
Rabbanee, Fazlul
- In:
Journal of retailing and consumer services
71
(
2023
),
pp. 1-21
Persistent link: https://www.econbiz.de/10014265704
Saved in:
7
Moderating effect of government regulations on the determinants of customer loyalty for cellular service providers in Pakistan
Tariq, Beenish
;
Najam, Hammad
;
Nik Kamariah Nik Mat
; …
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10012286411
Saved in:
8
A study on customer satisfaction on e-payment applications
Cherukur, Ram Babu
;
Srilakshmi Harshitha P
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
2
,
pp. 920-926
Persistent link: https://www.econbiz.de/10012543187
Saved in:
9
Assessment of mobile phone usage and self-perceived effects among students of a dental college in Chennai
Barma, Manali Deb
;
D., Srisakthi
;
Indiran, Meignana …
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
2
,
pp. 1786-1794
Persistent link: https://www.econbiz.de/10012548292
Saved in:
10
Towards a mobile app Diffusion of Innovations model : a multinational study of mobile wallet adoption
Shaw, Norman
;
Eschenbrenner, Brenda
;
Brand, Benedikt
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013209460
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