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type_genre:"Congress report"
type_genre:"Fallstudie"
~person:"Kwon, Hyunji"
~subject:"Human Resource Management"
~type_genre:"Article in journal"
~type_genre:"Aufsatz im Buch"
~type_genre:"Graue Literatur"
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Human Resource Management
Call centre
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Dienstleistungsmanagement
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Kwon, Hyunji
Budhwar, Pawan S.
33
Bhatnagar, Jyotsna
10
Som, Ashok
10
Kundu, Subhash C.
9
Malik, Ashish
7
Srivastava, Shalini
7
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6
Thite, Mohan
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Varma, Arup
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5
Mohanty, R. P.
5
Pereira, Vijay
5
Saini, Debi S.
5
Sparrow, Paul R.
5
Cooke, Fang Lee
4
Jain, Harish C.
4
Nayak, Sunanda
4
Pradhan, Rabindra Kumar
4
Sett, P. K.
4
Srinivasan, Vasanthi
4
Azmi, Feza Tabassum
3
Batt, Rosemary L.
3
Björkman, Ingmar
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Boyle, Brendan
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Chatterji, Aaron
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Doellgast, Virginia
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Doh, Jonathan P.
3
Hasan, Sharique
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Jain, Neetu
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Jena, Lalatendu Kesari
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Kuruvilla, Sarosh
3
Madan, Poornima
3
Maheshwari, Sunil Kumar
3
Muduli, Ashutosh
3
Parayitam, Satyanarayana
3
Ranganathan, Aruna
3
Sharma, Vandna
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Brookings trade forum
1
The next available operator : managing human resources in Indian business process outsourcing industry
1
Working paper series / Center for Advanced Human Resource Studies
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ECONIS (ZBW)
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Employment systems in call centres in the United Stats and India
Batt, Rosemary L.
;
Doellgast, Virginia
;
Kwon, Hyunji
- In:
The next available operator : managing human resources …
,
(pp. 217-252)
.
2009
Persistent link: https://www.econbiz.de/10003923645
Saved in:
2
Service management and employment systems in US and Indian call centers
Batt, Rosemary L.
;
Doellgast, Virginia
;
Kwon, Hyunji
- In:
Brookings trade forum
(
2005
),
pp. 335-360
Persistent link: https://www.econbiz.de/10003326740
Saved in:
3
Service management and employment systems in U.S. and Indian call centers
Batt, Rosemary L.
(
contributor
); …
-
2005
Persistent link: https://www.econbiz.de/10003279767
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