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type_genre:"Konferenzschrift"
~isPartOf:"Journal of operations management"
~type_genre:"Advisory report"
~type_genre:"Aufsatz in Zeitschrift"
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Freie Berufe
5
Professional services
5
Dienstleistung
4
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2
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2
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2
Lieferkette
2
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Aufsatz in Zeitschrift
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Akkermans, Henk
1
Brandon-Jones, Alistair
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Faulconbridge, James R.
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Harvey, Jean
1
Heineke, Janelle
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Laseter, Timothy M.
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Lawrence, Benjamin
1
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Journal of operations management
The service industries journal
69
The journal of services marketing
58
Journal of service management
57
Journal of business research : JBR
47
Journal of service research : JSR
45
Industrial marketing management : the international journal for industrial and high-tech firms
25
International journal of production economics
21
International journal of services technology and management
20
Services marketing quarterly
20
Journal of retailing and consumer services
18
Journal of service research
18
The journal of business & industrial marketing
18
International journal of hospitality management
17
European journal of operational research : EJOR
16
European journal of marketing : EJM
15
Service business
15
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
14
Management science : journal of the Institute for Operations Research and the Management Sciences
14
Revue d'économie industrielle
13
International journal of services and operations management
12
DIW-Wochenbericht : Wirtschaft, Politik, Wissenschaft
11
European review of service economics and management
11
International journal of quality and service sciences
11
Managing service quality : MSQ ; an international journal
11
Fokus Dienstleistungsmarketing
10
International journal of production research
10
Marketing theory
10
Schriften zum Produktionsmanagement
10
Journal of business economics : JBE
9
Journal of management studies : JMS
9
Journal of service theory and practice
9
International journal of contemporary hospitality management
8
Journal of the Operational Research Society : OR
8
Production and operations management : an international journal of the Production and Operations Management Society
8
Public management review
8
Schriften des Forschungsinstituts Freie Berufe
8
SpringerLink / Bücher
8
Der Betrieb
7
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
7
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ECONIS (ZBW)
8
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1
How information technology automates and augments processes : insights from Artificial-Intelligence-based systems in professional service operations
Spring, Martin
;
Faulconbridge, James R.
;
Sarwar, Atif
- In:
Journal of operations management
68
(
2022
)
6/7
,
pp. 592-618
Persistent link: https://www.econbiz.de/10013466482
Saved in:
2
Reengineering professional services through automation, remote outsourcing, and task delegation
Sampson, Scott
;
Santos, Rebecca Pires dos
- In:
Journal of operations management
69
(
2023
)
6
,
pp. 911-940
Persistent link: https://www.econbiz.de/10014339680
Saved in:
3
Contracting outsourced services with collaborative key performance indicators
Akkermans, Henk
;
Oppen, Willem van
;
Wynstra, Finn
; …
- In:
Journal of operations management
65
(
2019
)
1
,
pp. 22-47
Persistent link: https://www.econbiz.de/10012041233
Saved in:
4
Examining the characteristics and managerial challenges of professional services : an empirical study of management consultancy in the travel, tourism, and hospitality sector
Brandon-Jones, Alistair
;
Lewis, Michael
;
Verma, Rohit
; …
- In:
Journal of operations management
42/43
(
2016
),
pp. 9-24
Persistent link: https://www.econbiz.de/10011492297
Saved in:
5
A life-cycle perspective of professionalism in services
Lawrence, Benjamin
;
Zhang, Jie Jennifer
;
Heineke, Janelle
- In:
Journal of operations management
42/43
(
2016
),
pp. 25-38
Persistent link: https://www.econbiz.de/10011492302
Saved in:
6
Professional service supply chains
Harvey, Jean
- In:
Journal of operations management
42/43
(
2016
),
pp. 52-61
Persistent link: https://www.econbiz.de/10011492330
Saved in:
7
Physical distribution service performance and Internet retailer margins : the drop-shipping context
Rabinovich, Elliot
;
Rungtusanatham, Manus
;
Laseter, …
- In:
Journal of operations management
26
(
2008
)
6
,
pp. 767-780
Persistent link: https://www.econbiz.de/10003771806
Saved in:
8
New service development competence in retail banking: construct development and measurement validation
Menor, Larry J.
;
Roth, Aleda V.
- In:
Journal of operations management
25
(
2007
)
4
,
pp. 825-846
Persistent link: https://www.econbiz.de/10003490091
Saved in:
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