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~accessRights:"restricted"
~isPartOf:"American economic journal : a journal of the American Economic Association"
~isPartOf:"International journal of hospitality management"
~isPartOf:"Management science : journal of the Institute for Operations Research and the Management Sciences"
~language:"eng"
~language:"nor"
~language:"und"
~person:"Line, Nathaniel D."
~person:"Seo, Soobin"
~subject:"Employee retention"
~subject:"Germany"
~subject:"Hotel industry"
~subject:"Kapitaleinkommen"
~subject:"Konjunktur"
~subject:"Konsumentenverhalten"
~subject:"Kundenzufriedenheit"
~subject:"Markenimage"
~subject:"Wirkungsanalyse"
~type_genre:"Article in journal"
~type_genre:"Aufsatz im Buch"
~type_genre:"Book section"
~type_genre:"Konferenzschrift"
~type_genre:"Übersichtsarbeit"
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Employee retention
Germany
Hotel industry
Kapitaleinkommen
Konjunktur
Konsumentenverhalten
Kundenzufriedenheit
Markenimage
Wirkungsanalyse
Consumer behaviour
17
Gastronomie
12
Restaurant industry
12
Dienstleistungsqualität
8
Service quality
8
Customer satisfaction
7
Restaurants
6
Social servicescape
6
Hotellerie
5
Airbnb
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Beziehungsmarketing
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Food
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Relationship marketing
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Viral marketing
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Virales Marketing
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Brand image
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Density
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Information processing theory
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Soziale Beziehungen
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Ambiance
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Anthropomorphism
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Line, Nathaniel D.
Seo, Soobin
Han, Heesup
28
Law, Chun Hung Roberts
22
Mattila, Anna S.
19
Kim, Woo Gon
18
Hanks, Lydia
14
Jang, Soocheong
14
Kim, Seongseop
13
Okumus, Fevzi
12
Wong, IpKin Anthony
12
Zhang, Lu
12
Chen, Ming-Hsiang
11
Hyun, Sunghyup Sean
10
Lu, Lu
10
Bufquin, Diego
9
Filimonau, Viachaslau
9
Jeong, EunHa
9
Köseoglu, Mehmet Ali
9
Lee, Seoki
9
Qu, Hailin
9
Wang, Yao-Chin
9
Wei, Wei
9
Wu, Luorong
9
Zhang, Tingting
9
Karatepe, Osman M.
8
Kim, Jong-Hyeong
8
Liu, Qing
8
Lynn, Michael
8
So, Kevin Kam Fung
8
Back, Ki-Joon
7
Bilgihan, Anil
7
Cho, Meehee
7
Choi, Hyung-Min
7
Chua, Bee-Lia
7
Gursoy, Dogan
7
Kim, Peter Beomcheol
7
Li, Jun
7
Park, Jeong-Yeol
7
Song, Hanqun
7
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American economic journal : a journal of the American Economic Association
International journal of hospitality management
Management science : journal of the Institute for Operations Research and the Management Sciences
Journal of hospitality marketing & management
5
International journal of contemporary hospitality management
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
The Cornell hospitality quarterly
3
Tourism management : research, policies, practice
3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
Journal of business research : JBR
1
Journal of hospitality and tourism insights
1
Journal of travel and tourism marketing
1
Tourism analysis : an interdisciplinary tourism & hospitality journal
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ECONIS (ZBW)
22
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1
Assigning credit and blame : how delivery services affect restaurant EWOM
Line, Nathaniel D.
;
Hanks, Lydia
;
Dogru, Tarik
;
Lu, Lu
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014457824
Saved in:
2
The resilience of the lodging industry during the pandemic : hotels vs. Airbnb
Dogru, Tarik
;
Hanks, Lydia
;
Suess, Courtney
;
Line, …
- In:
International journal of hospitality management
109
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014282491
Saved in:
3
When female (male) robot is talking to me : effect of service robots' gender and anthropomorphism on customer satisfaction
Seo, Soobin
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10013185267
Saved in:
4
Integrating the tourist gaze with the social servicescape : implications for creating memorable theme park experiences
Zheng, Yanyan
;
Wei, Wei
;
Line, Nathaniel D.
;
Zhang, Lu
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012435937
Saved in:
5
Severe service failures and online vindictive word of mouth : the effect of coping strategies
El-Manstrly, Dahlia
;
Ali, Faizan
;
Line, Nathaniel D.
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012547720
Saved in:
6
Social distancing : the effect of density and power on restaurant consumers
Zhang, Lu
;
Wei, Wei
;
Line, Nathaniel D.
;
McGinley, Sean
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012585675
Saved in:
7
Virtual reality is so cool! : how technology innovativeness shapes consumer responses to service preview modes
Bogicevic, Vanja
;
Liu, Qing
;
Seo, Soobin
;
Kandampully, Jay
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012435994
Saved in:
8
When positive reviews backfire : the effect of review dispersion and expectation disconfirmation on Airbnb guests' experiences
Zhang, Lu
;
Wei, Wei
;
Line, Nathaniel D.
;
Cheng, Yusi
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012585693
Saved in:
9
Who spoils the barrel? : negative spillover effect on competitor brands during food crises
Seo, Soobin
;
Jang, Soocheong
- In:
International journal of hospitality management
98
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013198507
Saved in:
10
Peer-to-peer interactions : perspectives of Airbnb guests and hosts
Moon, Hyoungeun
;
Miao, Li
;
Hanks, Lydia
;
Line, Nathaniel D.
- In:
International journal of hospitality management
77
(
2019
),
pp. 405-414
Persistent link: https://www.econbiz.de/10011988666
Saved in:
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