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~accessRights:"restricted"
~isPartOf:"European journal of marketing : EJM"
~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Journal of international trade & commerce"
~subject:"Kundenzufriedenheit"
~subject:"Südkorea"
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Search: subject_exact:"Emotion"
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Kundenzufriedenheit
Südkorea
Emotion
63
Consumer behaviour
45
Konsumentenverhalten
45
Customer satisfaction
19
Dienstleistungsqualität
12
Hotel industry
12
Hotellerie
12
Service quality
12
Beziehungsmarketing
11
Relationship marketing
11
Gastronomie
9
Restaurant industry
9
Arbeitszufriedenheit
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Brand image
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Brand management
8
Job satisfaction
8
Markenführung
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Markenimage
8
Viral marketing
7
Virales Marketing
7
Beschwerdemanagement
6
Complaint management
6
Personality psychology
6
Persönlichkeitspsychologie
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emotions
6
Arbeitsverhalten
5
Corporate Social Responsibility
5
Corporate social responsibility
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Social Web
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Social web
5
Work behaviour
5
Arbeitspsychologie
4
Bibliometrics
4
Bibliometrie
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Hospital
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Intelligenz
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English
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Cain, Lisa
2
Kang, Yoon-Hee
2
Ali, Faizan
1
Amin, Muslim
1
Antonetti, Paolo
1
Bagozzi, Richard P.
1
Balaji, M. S.
1
Baloglu, Seyhmus
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Bilro, Ricardo Godinho
1
Busser, James
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Cai, Ruiying
1
Chiu, Yen-Ting Helena
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Choi, Chul-Jae
1
Chua, Bee-Lia
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Cobanoglu, Cihan
1
DiPietro, Robin B.
1
Dung Minh Nguyen
1
Grappi, Silvia
1
Grobelna, Aleksandra
1
Guerreiro, João Pedro Silva Martins
1
Ham, Jeong-Min
1
Han, Heesup
1
Hanks, Lydia
1
Huang, Songshan
1
Inocencio, Ma. Josephine E.
1
Kim, Eojina
1
Laškarin Ažić, Marina
1
Lee, Sanghyeop
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Loureiro, Sandra Maria Correia
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Luo, Jiaqi
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Madamba, Jeanette Angeline Banzon
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Min, Dae-Gyu
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Mojicac, Loida E.
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Moreo, Andrew
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Nguyen, Hong Ngoc
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Prayag, Girish
1
Qu, Hailin
1
Quazi, Ali
1
Rašan, Dora
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Rhee, Seung-Yoon
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European journal of marketing : EJM
Journal of hospitality marketing & management
Journal of international trade & commerce
International journal of hospitality management
39
Journal of retailing and consumer services
20
Journal of business research : JBR
15
Tourism management perspectives : TMP
15
Journal of travel and tourism marketing
13
The journal of services marketing
13
Service business
9
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
8
Tourism management : research, policies, practice
8
International journal of contemporary hospitality management
7
Psychology & marketing
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Journal of air transport management
5
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
5
Services marketing quarterly
5
The service industries journal
5
European journal of marketing
4
Industrial marketing management : the international journal for industrial and high-tech firms
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
Journal of service theory and practice : JSTP
4
Total quality management & business excellence
4
Tourism analysis : an interdisciplinary tourism & hospitality journal
4
Tourism review
4
Global business review
3
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
3
International journal of business excellence : IJBEX
3
International review on public and non-profit marketing
3
Journal of financial services marketing
3
Journal of marketing analytics : JMA
3
Journal of marketing communications
3
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
3
Journal of service management
3
Journal of service research
3
Journal of vacation marketing
3
The journal of business & industrial marketing
3
Asia Pacific journal of marketing and logistics
2
Australasian marketing journal
2
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ECONIS (ZBW)
21
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1
Key dimensions of memorable gastronomic experience : application of q-methodology
Rašan, Dora
;
Laškarin Ažić, Marina
- In:
Journal of hospitality marketing & management
32
(
2023
)
5
,
pp. 615-630
Persistent link: https://www.econbiz.de/10014319781
Saved in:
2
Corporate social responsibility authenticity as an antecedent to customer citizenship behavior : evidence from hospitality industry in Taiwan
Dung Minh Nguyen
;
Chiu, Yen-Ting Helena
- In:
Journal of hospitality marketing & management
32
(
2023
)
4
,
pp. 477-504
Persistent link: https://www.econbiz.de/10014281024
Saved in:
3
A fine-grained sentiment analysis of online guest reviews of economy hotels in China
Luo, Jiaqi
;
Huang, Songshan
;
Wang, Renwu
- In:
Journal of hospitality marketing & management
30
(
2021
)
1
,
pp. 71-95
Persistent link: https://www.econbiz.de/10012423257
Saved in:
4
Emotional exhaustion and its consequences for hotel service quality : the critical role of workload and supervisor support
Grobelna, Aleksandra
- In:
Journal of hospitality marketing & management
30
(
2021
)
4
,
pp. 395-418
Persistent link: https://www.econbiz.de/10012549261
Saved in:
5
A comparative study of Korean and Japanese employees' collectivism and its influence on volunteerism mediated by empathy
Kang, Yoon-Hee
- In:
Journal of international trade & commerce
17
(
2021
)
5
,
pp. 13-30
Persistent link: https://www.econbiz.de/10013269864
Saved in:
6
Shared positive emotion and team effectiveness
Rhee, Seung-Yoon
- In:
Journal of international trade & commerce
17
(
2021
)
1
,
pp. 153-171
Persistent link: https://www.econbiz.de/10013189557
Saved in:
7
Well-being, affective commitment and job satisfaction : influences on turnover intentions in casual dining employees
DiPietro, Robin B.
;
Moreo, Andrew
;
Cain, Lisa
- In:
Journal of hospitality marketing & management
29
(
2020
)
2
,
pp. 139-163
Persistent link: https://www.econbiz.de/10012256124
Saved in:
8
The effects of employee service on reuse intention in upscale restaurant service setting : the moderating effect of spatial proximity
Choi, Chul-Jae
;
Ham, Jeong-Min
;
Min, Dae-Gyu
- In:
Journal of international trade & commerce
16
(
2020
)
2
,
pp. 71-89
Persistent link: https://www.econbiz.de/10012592180
Saved in:
9
Rectifying failure of service : how customer perceptions of justice affect their emotional reponse and social media testimonial
Kim, Eojina
;
Tang, Liang
- In:
Journal of hospitality marketing & management
25
(
2016
)
7/8
,
pp. 897-924
Persistent link: https://www.econbiz.de/10011621365
Saved in:
10
Exploring online customer engagement with hospitality products and its relationship with involvement, emotional states, experience and brand advocacy
Bilro, Ricardo Godinho
;
Loureiro, Sandra Maria Correia
; …
- In:
Journal of hospitality marketing & management
28
(
2019
)
2
,
pp. 147-171
Persistent link: https://www.econbiz.de/10012176591
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