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~accessRights:"restricted"
~isPartOf:"Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group"
~isPartOf:"Inventi impact: retailing & consumer services"
~isPartOf:"Journal of marketing"
~isPartOf:"Journal of retailing"
~subject:"Retail trade"
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Retail trade
Salespeople
37
Verkaufspersonal
37
Einzelhandel
12
Selling
12
Verkauf
12
Beziehungsmarketing
11
Relationship marketing
11
B-to-B-Marketing
7
Business-to-business marketing
7
Arbeitsleistung
6
Consumer behaviour
6
Job performance
6
Konsumentenverhalten
6
Theorie
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Theory
6
Lieferantenmanagement
5
Online retailing
5
Online-Handel
5
Supplier relationship management
5
Arbeitszufriedenheit
4
Customer service
4
Job satisfaction
4
Kundenservice
4
Leistungsmotivation
4
Work motivation
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Arbeitsverhalten
3
Customer satisfaction
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Dienstleistungsqualität
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E-commerce
3
Electronic Commerce
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Emotion
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Frontline employees
3
Führungskräfte
3
Kundenzufriedenheit
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Managers
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Performance measurement
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Agnihotri, Raj
1
Angell, Robert J.
1
Arat, Mustafa Murat
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Bakeshloo, Khashayar Afshar
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Baldus, Brian
1
Ballings, Michel
1
Bharadwaj, Neeraj
1
Bolander, Willy
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Boyd, Eric
1
Calantone, Roger J.
1
Danaher, Tracey S.
1
Fang, Jie
1
Fumagalli, Elena
1
Hughes, Douglas E.
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Lee, Na Young
1
Li, Yang
1
Liu, Hefu
1
Marder, Ben
1
Meiseberg, Brinja
1
Moore, Miller
1
Naik, Prasad A.
1
Negreiros, Leticia Fernandes de
1
Nistor, Cristina
1
Noble, Stephanie M.
1
Nyer, Prashanth
1
Pappas, Alec
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Reinartz, Werner J.
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Rouziou, Maria
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Sok, Phyra
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
Inventi impact: retailing & consumer services
Journal of marketing
Journal of retailing
Journal of retailing and consumer services
11
The journal of personal selling & sales management : JPSSM
4
International journal of retail & distribution management
3
Journal of personal selling & sales management : JPSSM
3
International journal of electronic marketing and retailing : IJEMR
2
Journal of business research : JBR
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Psychology & marketing
2
The international review of retail, distribution and consumer research
2
The journal of services marketing
2
Advances in e-business research (AEBR) book series
1
Asia Pacific journal of marketing and logistics
1
Asian journal of management cases
1
Asian journal of management cases : AJMC
1
Australasian marketing journal
1
Cornell hospitality quarterly : CQ
1
European journal of marketing
1
European journal of operational research : EJOR
1
Frontiers of business research in China : selected publications from Chinese universities
1
Gabler Edition Wissenschaft
1
Gesundheit - Arbeit - Prävention : Tagungsband zum 3. Kongress für Betriebliches Gesundheitsmanagement
1
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
International journal of retail and distribution management
1
International journal of services and operations management
1
Journal of Asia Business Studies
1
Journal of Asia Pacific business
1
Journal of fashion marketing and management
1
Journal of marketing analytics : JMA
1
Journal of marketing channels : distribution systems, strategy, and management
1
Journal of marketing theory and practice
1
Journal of service management
1
Journal of service research
1
Modern economy
1
Omega : the international journal of management science
1
Premier reference source
1
Production and operations management : the flagship research journal of the Production and Operations Management Society
1
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ECONIS (ZBW)
12
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1
Multiple psychological climates and employee self-regulatory focus : implications for frontline employee work behavior and service performance
Sok, Keo Mony
;
Danaher, Tracey S.
;
Sok, Phyra
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 228-246
Persistent link: https://www.econbiz.de/10014321977
Saved in:
2
How and why (imagined) online reviews impact frontline retail encounters
Marder, Ben
;
Angell, Robert J.
;
Boyd, Eric
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 265-279
Persistent link: https://www.econbiz.de/10014321993
Saved in:
3
A meta-analytic investigation of the organizational identification : job performance relationship in the frontlines
Lee, Na Young
;
Zablah, Alex R.
;
Noble, Stephanie M.
- In:
Journal of retailing
99
(
2023
)
3
,
pp. 370-384
Persistent link: https://www.econbiz.de/10014461658
Saved in:
4
More than machines : the role of the future retail salesperson in enhancing the customer experience
Pappas, Alec
;
Fumagalli, Elena
;
Rouziou, Maria
; …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 518-531
Persistent link: https://www.econbiz.de/10014465643
Saved in:
5
Reimagining personalization in the physical store
Scholdra, Thomas P.
;
Wichmann, Julian R. K.
;
Reinartz, …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 563-579
Persistent link: https://www.econbiz.de/10014465653
Saved in:
6
A new livestream retail analytics framework to assess the sales impact of emotional displays
Bharadwaj, Neeraj
;
Ballings, Michel
;
Naik, Prasad A.
; …
- In:
Journal of marketing
86
(
2022
)
1
,
pp. 27-47
Persistent link: https://www.econbiz.de/10012794726
Saved in:
7
Perceptual differences regarding leadership between the store manager and employees and its impact on frontline sales performance : a research note
Vieira, Valter Afonso
;
Negreiros, Leticia Fernandes de
; …
- In:
Journal of retailing
97
(
2021
)
3
,
pp. 347-358
Persistent link: https://www.econbiz.de/10013256047
Saved in:
8
Balance cues of online-offline channel integration : considering the moderating role of customer's showrooming motivation
Fang, Jie
;
Liu, Hefu
;
Li, Yang
- In:
Information & management : the internat. journal of …
58
(
2021
)
8
,
pp. 1-13
Persistent link: https://www.econbiz.de/10013191949
Saved in:
9
The impact of attractiveness on retail managers'decisions : labor market discrimination when hiring salespeople
Shtudiner, Ze'ev
- In:
Inventi impact: retailing & consumer services
(
2020
)
2
,
pp. 105-115
Persistent link: https://www.econbiz.de/10012321204
Saved in:
10
The case for showrooming
Nistor, Cristina
;
Nyer, Prashanth
- In:
Inventi impact: retailing & consumer services
(
2019
)
1
,
pp. 1-9
Persistent link: https://www.econbiz.de/10012287679
Saved in:
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