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~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Journal of marketing management : MM"
~subject:"Intelligenz"
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Intelligenz
Emotion
42
Consumer behaviour
29
Konsumentenverhalten
29
Customer satisfaction
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Kundenzufriedenheit
13
Hotel industry
12
Hotellerie
12
Dienstleistungsqualität
8
Gastronomie
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Service quality
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Beziehungsmarketing
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Job satisfaction
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Relationship marketing
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emotions
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Prentice, Catherine
2
Boz, Hakan
1
Doan, Tin
1
He, Wei
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Kanjanakan, Pattamol
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Kim, Peter Beomcheol
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Koc, Erdogan
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Lopes, Sergio Dominique
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Wang, Xuequn
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Journal of hospitality marketing & management
Journal of marketing management : MM
Leadership & organization development journal
8
International journal of organizational analysis
6
Journal of retailing and consumer services
6
International journal of contemporary hospitality management
5
International journal of hospitality management
5
International journal of project management : the journal of The International Project Management Association
5
Leveraging AI and emotional intelligence in contemporary business organizations
5
Vision : the journal of business perspective
5
International journal of public sector performance management : IJPSPM
4
Journal of business research : JBR
4
Journal of career development
4
Journal of management & organization : JMO
4
Journal of organizational effectiveness : people and performance ; JOEPP
4
Employee relations
3
Human resource management review
3
International journal of business excellence : IJBEX
3
International journal of learning and change : IJLC
3
International journal of management practice : IJMP
3
Journal of Asia Business Studies
3
Management research review
3
Marketing letters : a journal of research in marketing
3
Middle East journal of management : MEJM
3
The journal of management development
3
African journal of business and economic research : AJBER
2
Asian journal of business ethics : AJBE
2
Baltic journal of management : BJM
2
Emerald insight
2
European Sport management quarterly : ESMQ
2
Global business and organizational excellence : GBOE
2
Global business review
2
Human performance
2
Human resource development quarterly
2
International journal of Indian culture and business management : IJICBM
2
International journal of human resource management
2
International journal of innovation management
2
Journal of business ethics : JOBE
2
Journal of consumer research : JCR ; an interdisciplinary journal
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Journal of hospitality and tourism insights
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ECONIS (ZBW)
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1
Addressing service profit chain with artificial and emotional intelligence
He, Wei
;
Prentice, Catherine
- In:
Journal of hospitality marketing & management
31
(
2022
)
6
,
pp. 730-756
Persistent link: https://www.econbiz.de/10013327889
Saved in:
2
The impact of emotional intelligence on hospitality employees' work outcomes : a systematic and meta-analytical review
Zhu, Dan
;
Doan, Tin
;
Kanjanakan, Pattamol
;
Kim, Peter …
- In:
Journal of hospitality marketing & management
31
(
2022
)
3
,
pp. 326-347
Persistent link: https://www.econbiz.de/10013177422
Saved in:
3
Development of hospitality and tourism employees' emotional intelligence through developing their emotion recognition abilities
Koc, Erdogan
;
Boz, Hakan
- In:
Journal of hospitality marketing & management
29
(
2020
)
2
,
pp. 121-138
Persistent link: https://www.econbiz.de/10012256122
Saved in:
4
Emotional intelligence or artificial intelligence : an employee perspective
Prentice, Catherine
;
Lopes, Sergio Dominique
;
Wang, Xuequn
- In:
Journal of hospitality marketing & management
29
(
2020
)
4
,
pp. 377-403
Persistent link: https://www.econbiz.de/10012256141
Saved in:
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