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~isPartOf:"Journal of hospitality marketing & management"
~person:"Assaker, Guy"
~person:"Okumus, Fevzi"
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Beziehungsmarketing
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Customer satisfaction
4
Kundenzufriedenheit
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Hotel industry
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Hotellerie
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Consumer behaviour
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Assaker, Guy
Okumus, Fevzi
Han, Heesup
3
Mavondo, Felix
3
Ramkissoon, Haywantee
3
Tanford, Sarah
3
Baloglu, Seyhmus
2
Bilgihan, Anil
2
Busser, James A.
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Dewnarain, Senika
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Line, Nathaniel D.
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Ahn, Jiseon
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Akhtar, Nadeem
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Al-Ansi, Amr
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Al-Hawari, Mohd Ahmad
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Anning-Dorson, Thomas
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Aydin, Gökhan
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Baker, Mandi
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Baker, Melissa A.
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Bani-Melhem, Shaker
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Berenguer Contrí, Gloria
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Berezina, Katerina
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Bilro, Ricardo Godinho
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Cai, Ruiying
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Cain, Lisa
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Cetin, Gurel
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Chai, Elena
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Chang, Wen
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Chen, Brendan T.
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Journal of hospitality marketing & management
Tourism management : research, policies, practice
2
Journal of business research : JBR
1
Journal of vacation marketing : an international journal
1
Tourism analysis : an interdisciplinary tourism & hospitality journal
1
Tourism review : the official journal of the AIEST
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ECONIS (ZBW)
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Examining the antecedents and effects of hotel corporate reputation on customers' loyalty and citizenship behavior : an integrated framework
O'Connor, Peter
;
Assaker, Guy
- In:
Journal of hospitality marketing & management
31
(
2022
)
5
,
pp. 640-661
Persistent link: https://www.econbiz.de/10013327205
Saved in:
2
Customer engagement research in hospitality and tourism : a systematic review
Chen, Shuping
;
Han, Xiaoyun
;
Bilgihan, Anil
;
Okumus, Fevzi
- In:
Journal of hospitality marketing & management
30
(
2021
)
7
,
pp. 871-904
Persistent link: https://www.econbiz.de/10012649557
Saved in:
3
Examining an integrated model of green image, perceived quality, satisfaction, trust, and loyalty in upscale hotels
Assaker, Guy
;
O'Connor, Peter
;
El Haddad, Rania
- In:
Journal of hospitality marketing & management
29
(
2020
)
8
,
pp. 934-955
Persistent link: https://www.econbiz.de/10012384382
Saved in:
4
Understanding satisfied and dissatisfied hotel customers : text mining of online hotel reviews
Berezina, Katerina
;
Bilgihan, Anil
;
Cobanoglu, Cihan
; …
- In:
Journal of hospitality marketing & management
25
(
2016
)
1/2
,
pp. 1-24
Persistent link: https://www.econbiz.de/10011453950
Saved in:
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