//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~accessRights:"restricted"
~isPartOf:"Journal of retailing"
~subject:"Marketingmanagement"
~subject:"Relationship marketing"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Management"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Marketingmanagement
Relationship marketing
Consumer behaviour
78
Konsumentenverhalten
78
Einzelhandel
69
Retail trade
69
Beziehungsmarketing
51
Brand management
27
Markenführung
27
Distribution channel
23
Vertriebsweg
23
Online retailing
20
Online-Handel
19
Brand
18
Marketing management
18
Markenartikel
16
Customer satisfaction
15
Kundenzufriedenheit
15
Salespeople
14
Verkaufspersonal
14
Retailing
13
Dienstleistungsqualität
12
E-commerce
12
Electronic Commerce
12
Service quality
12
Ladengestaltung
11
Store design
11
Brand image
10
Customer experience
10
Customer service
10
Kundenservice
10
Markenimage
10
Handelsmarke
9
Store brand
9
Emerging economies
6
Kundenbindungsprogramm
6
Lieferkette
6
Loyalty program
6
Sales promotion
6
Schwellenländer
6
more ...
less ...
Online availability
All
Undetermined
Type of publication
All
Article
62
Type of publication (narrower categories)
All
Article in journal
62
Aufsatz in Zeitschrift
62
Language
All
English
62
Author
All
Grewal, Dhruv
6
Noble, Stephanie M.
4
Nordfält, Jens
3
Roggeveen, Anne L.
3
Calantone, Roger J.
2
Chen, Jialie
2
Fumagalli, Elena
2
Gangwar, Manish
2
Gustafsson, Anders
2
Hult, G. Tomas M.
2
Reinartz, Werner J.
2
Ruyter, Ko de
2
Soysal, Gonca
2
Zablah, Alex R.
2
Zhang, Yufei
2
Acuti, Diletta
1
Ahlbom, Carl-Philip
1
Aiello, Gaetano
1
Aiolfi, Simone
1
Alavi, Sascha
1
Algesheimer, René
1
Anderl, Eva
1
Arnold, Todd J.
1
Arroyo, Christian Camilo
1
Bachtel, Robert C.
1
Baldus, Brian
1
Bauner, Christoph
1
Bellini, Silvia
1
Benoit, Sabine
1
Bijmolt, Tammo H. A.
1
Binder, Christian
1
Biswas, Dipayan
1
Bock, Dora
1
Bodapati, Anand V.
1
Bolander, Willy
1
Bolton, Ruth N.
1
Brandon, Renee
1
Breazeale, Michael J.
1
Breugelmans, Els
1
Brečić, Ružica
1
more ...
less ...
Published in...
All
Journal of retailing
Journal of business research : JBR
614
Journal of retailing and consumer services
508
SpringerLink / Bücher
427
Industrial marketing management : the international journal for industrial and high-tech firms
351
International journal of hospitality management
198
Journal of strategic marketing
146
The journal of business & industrial marketing
132
Journal of the Academy of Marketing Science
123
The journal of services marketing
123
Springer eBook Collection
102
Springer eBook Collection / Business and Economics
102
Asia Pacific journal of marketing and logistics
92
The journal of product & brand management
87
Marketing intelligence & planning
85
International journal of contemporary hospitality management
84
Journal of hospitality marketing & management
83
Journal of travel and tourism marketing
81
Tourism management : research, policies, practice
81
Service business
79
Journal of marketing
78
The service industries journal
78
The journal of brand management : an international journal
74
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
72
Journal of marketing communications
63
Journal of business-to-business marketing
59
Technological forecasting & social change : an international journal
59
Journal of promotion management : innovations in planning and applied research
57
Journal of service management
57
European journal of marketing : EJM
56
Psychology & marketing
56
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
55
Services marketing quarterly
54
Journal of marketing analytics : JMA
53
Journal of marketing management : JMM ; journal of the Academy of Marketing
53
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
53
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
52
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
50
European journal of operational research : EJOR
47
International review on public and non-profit marketing
47
more ...
less ...
Source
All
ECONIS (ZBW)
62
Showing
1
-
10
of
62
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The clock is tickin-Or is it? : customer satisfaction response to waiting shorter vs. longer than expected during a service encounter
Caruelle, Delphine
;
Lervik-Olsen, Line
;
Gustafsson, Anders
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 247-264
Persistent link: https://www.econbiz.de/10014321982
Saved in:
2
Sustaining shopping momentum in retail malls using real-time messaging
Vakeel, Khadija Ali
;
Fudurić, Morana
;
Viswanathan, Vijay
; …
- In:
Journal of retailing
99
(
2023
)
1
,
pp. 102-114
Persistent link: https://www.econbiz.de/10014283364
Saved in:
3
Do shoppers choose the same brand on the next trip when facing the same context? : an empirical investigation in FMCG retailing
Koll, Oliver
;
Plank, Andreas
- In:
Journal of retailing
98
(
2022
)
4
,
pp. 576-592
Persistent link: https://www.econbiz.de/10013535711
Saved in:
4
Information search and product returns across mobile and traditional online channels
Zhang, Yufei
;
Voorhees, Clay M.
;
Chen, Lin
;
Chiang, Jeongwen
- In:
Journal of retailing
98
(
2022
)
2
,
pp. 260-276
Persistent link: https://www.econbiz.de/10013364282
Saved in:
5
Managing a global retail brand in different markets : meta-analyses of customer responses to service encounters
Bolton, Ruth N.
;
Gustafsson, Anders
;
Tarasi, Crina O.
; …
- In:
Journal of retailing
98
(
2022
)
2
,
pp. 294-314
Persistent link: https://www.econbiz.de/10013364286
Saved in:
6
Healthy foods, healthy sales? : cross-category effects of a loyalty program promoting sales of fruit and vegetables
Panzone, Luca A.
;
Tocco, Barbara
;
Brečić, Ružica
; …
- In:
Journal of retailing
100
(
2024
)
1
,
pp. 85-103
Persistent link: https://www.econbiz.de/10014527095
Saved in:
7
A meta-analytic investigation of the organizational identification : job performance relationship in the frontlines
Lee, Na Young
;
Zablah, Alex R.
;
Noble, Stephanie M.
- In:
Journal of retailing
99
(
2023
)
3
,
pp. 370-384
Persistent link: https://www.econbiz.de/10014461658
Saved in:
8
Cross-channel effects of omnichannel retail marketing strategies : a review of extant data-driven research
Timoumi, Ahmed
;
Gangwar, Manish
;
Mantrala, Murali K.
- In:
Journal of retailing
98
(
2022
)
1
,
pp. 133-151
Persistent link: https://www.econbiz.de/10013207545
Saved in:
9
Spoiled rotten : how and when discontinuation of repetitive and regular delight offers increases customer desire for revenge
Li, Yi
;
Fumagalli, Elena
- In:
Journal of retailing
98
(
2022
)
3
,
pp. 412-431
Persistent link: https://www.econbiz.de/10013426728
Saved in:
10
Leveraging in-store sechnology and AI : increasing customer and employee efficiency and enhancing their experiences
Grewal, Dhruv
;
Benoit, Sabine
;
Noble, Stephanie M.
; …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 487-504
Persistent link: https://www.econbiz.de/10014465640
Saved in:
1
2
3
4
5
6
7
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->