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~accessRights:"restricted"
~isPartOf:"Journal of retailing and consumer services"
~language:"eng"
~person:"Baier, Daniel"
~person:"Campagno, Cristiana"
~person:"Söderlund, Magnus"
~subject:"Arbeitsverhalten"
~subject:"Arbeitszufriedenheit"
~type_genre:"Article in journal"
~type_genre:"Conference proceedings"
~type_genre:"Hochschulschrift"
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Baier, Daniel
Campagno, Cristiana
Söderlund, Magnus
Gong, Taeshik
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Journal of retailing and consumer services
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ECONIS (ZBW)
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1
Care management to improve retail customers' and employees' satisfaction
Raggiotto, Francesco
;
Campagno, Cristiana
;
Scarpi, Daniele
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014253533
Saved in:
2
The proactive employee on the floor of the store and the impact on customer satisfaction
Söderlund, Magnus
- In:
Journal of retailing and consumer services
43
(
2018
),
pp. 46-53
Persistent link: https://www.econbiz.de/10011883136
Saved in:
3
Employee display of burnout in the service encounter and its impact on customer satisfaction
Söderlund, Magnus
- In:
Journal of retailing and consumer services
37
(
2017
),
pp. 168-176
Persistent link: https://www.econbiz.de/10011729830
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