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~accessRights:"restricted"
~isPartOf:"Journal of retailing and consumer services"
~person:"Loureiro, Sandra Maria Correia"
~person:"McColl-Kennedy, Janet R."
~subject:"Service quality"
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Service quality
Beziehungsmarketing
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Loureiro, Sandra Maria Correia
McColl-Kennedy, Janet R.
Prentice, Catherine
5
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Harun, Ahasan
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Hollebeek, Linda D.
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Mortimer, Gary
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Le, Hoang T. P. M.
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Journal of retailing and consumer services
Journal of business research : JBR
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Journal of service management
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International journal of hospitality management
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ECONIS (ZBW)
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The influence of brand experience and service quality on customer engagement
Prentice, Catherine
;
Wang, Xuequn
;
Loureiro, Sandra …
- In:
Journal of retailing and consumer services
50
(
2019
),
pp. 50-59
Persistent link: https://www.econbiz.de/10012114115
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2
An asymmetrical approach to understanding configurations of customer loyalty in the airline industry
Prentice, Catherine
;
Loureiro, Sandra Maria Correia
- In:
Journal of retailing and consumer services
38
(
2017
),
pp. 96-107
Persistent link: https://www.econbiz.de/10011743169
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