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~accessRights:"restricted"
~isPartOf:"The journal of services marketing"
~subject:"Service innovation"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Working Paper"
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Search: subject_exact:"Dienstleistungsbranche"
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Service innovation
Dienstleistungssektor
44
Service industry
44
Dienstleistungsqualität
29
Service quality
29
Dienstleistung
19
Services
19
Beziehungsmarketing
18
Consumer behaviour
18
Konsumentenverhalten
18
Relationship marketing
18
Customer service
17
Kundenservice
17
Customer satisfaction
16
Kundenzufriedenheit
16
Innovation
7
Customer integration
6
Kundenintegration
6
Betriebliche Wertschöpfung
5
Dienstleistungsberufe
5
Dienstleistungsmarketing
5
Frontline service employees
5
Service delivery
5
Service workers
5
Services marketing
5
Transformative service research
5
Value creation
5
Well-being
5
Innovation management
4
Innovationsmanagement
4
Service ecosystem
4
Service encounter
4
Arbeitsverhalten
3
Dienstleistungsmanagement
3
Lieferantenmanagement
3
Service co-creation
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Service management
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Service-Dominant Logic
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3
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Aufsatz in Zeitschrift
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Aksoy, Lerzan
1
Arnold, Danny R.
1
Barrios, Andrés
1
Bouchet, Adrien
1
Brady, Michael K.
1
Camacho, Sonia
1
Chu, Mei Tai
1
Estrada-Mejia, Catalina
1
Giang Hoang
1
Gustafsson, Anders
1
Khaksar, Seyed Mohammad Sadegh
1
Khosla, Rajiv
1
Luu Trong Tuan
1
McColl-Kennedy, Janet R.
1
Parris, Denise Linda
1
Rosenbaum, Mark
1
Shahmehr, Fatemeh S.
1
Sirianni, Nancy J.
1
Subramony, Mahesh
1
Thuy Thu Nguyen
1
Tuan Du
1
Welty Peachey, Jon
1
Witell, Lars
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The journal of services marketing
Journal of business research : JBR
19
The service industries journal
13
Industrial marketing management : the international journal for industrial and high-tech firms
9
International journal of production economics
5
Journal of service management
5
International journal of hospitality management
4
Journal of service research : JSR
4
Service business
4
Technovation : the international journal of technological innovation, entrepreneurship and technology management
4
European journal of innovation management
3
International journal of innovation science
3
Journal of retailing and consumer services
3
Technological forecasting & social change : an international journal
3
International journal of business innovation and research : IJBIR
2
International journal of contemporary hospitality management
2
International journal of innovation management
2
Management decision : MD
2
Research technology management : RTM
2
Technology analysis & strategic management
2
Total quality management & business excellence
2
Benchmarking : an international journal
1
California management review
1
Chinese management studies : CMS
1
Corporate reputation review : an international journal
1
Croatian economic survey
1
European journal of innovation management : EJIM
1
European journal of marketing
1
Global business perspectives
1
Global business review
1
Human systems management : HSM
1
IEEE transactions on engineering management : EM
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
Innovation: organization & management : IOM
1
International journal of emerging markets
1
International journal of innovation management : IJIM
1
International journal of quality & reliability management
1
International journal of quality and service sciences
1
International journal of services and standards : IJSS
1
International journal of sports marketing & sponsorship
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ECONIS (ZBW)
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1
SDG commentary: economic services for work and growth for all humans
Subramony, Mahesh
;
Rosenbaum, Mark
- In:
The journal of services marketing
38
(
2024
)
2
,
pp. 190-216
Persistent link: https://www.econbiz.de/10014473616
Saved in:
2
Can both entrepreneurial and ethical leadership shape employees' service innovative behavior?
Giang Hoang
;
Luu Trong Tuan
;
Tuan Du
;
Thuy Thu Nguyen
- In:
The journal of services marketing
37
(
2023
)
4
,
pp. 446-463
Persistent link: https://www.econbiz.de/10014276920
Saved in:
3
From service to social innovation with a service-dominant logic approach
Barrios, Andrés
;
Camacho, Sonia
;
Estrada-Mejia, Catalina
- In:
The journal of services marketing
37
(
2023
)
2
,
pp. 201-215
Persistent link: https://www.econbiz.de/10013542925
Saved in:
4
Dynamic capabilities in aged care service innovation : the role of social assistive technologies and consumer-directed care strategy
Khaksar, Seyed Mohammad Sadegh
;
Shahmehr, Fatemeh S.
; …
- In:
The journal of services marketing
31
(
2017
)
7
,
pp. 745-759
Persistent link: https://www.econbiz.de/10011801523
Saved in:
5
Change is hard : overcoming barriers to service innovation
Parris, Denise Linda
;
Bouchet, Adrien
;
Welty Peachey, Jon
; …
- In:
The journal of services marketing
30
(
2016
)
6
,
pp. 615-629
Persistent link: https://www.econbiz.de/10011635026
Saved in:
6
Conducting service research that matters
Gustafsson, Anders
;
Aksoy, Lerzan
;
Brady, Michael K.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 425-429
Persistent link: https://www.econbiz.de/10011418248
Saved in:
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