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~language:"bos"
~language:"ell"
~language:"eng"
~type_genre:"Amtsdruckschrift"
~type_genre:"Article in journal"
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Search: subject:"service"
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| 6 applied filters
Year of publication
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Service quality
6,585
Dienstleistungsqualität
6,570
Customer satisfaction
2,990
Kundenzufriedenheit
2,990
Consumer behaviour
2,948
Konsumentenverhalten
2,946
Beziehungsmarketing
2,301
Relationship marketing
2,301
Financial services
1,873
Finanzdienstleistung
1,873
Service industry
1,848
Dienstleistungssektor
1,844
Logistics provider
1,385
Logistikdienstleister
1,385
Lieferkette
1,319
Supply chain
1,319
Theory
1,302
Theorie
1,297
Logistics
1,103
Logistik
1,096
Innovation
1,009
Financial audit
999
Wirtschaftsprüfung
999
Quality management
971
Qualitätsmanagement
970
Customer service
773
Kundenservice
763
Hospital
752
Krankenhaus
752
China
729
Health care
708
Gesundheitsversorgung
702
Public services
685
Öffentliche Dienstleistung
685
USA
653
United States
653
Services
652
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610
Electronic Commerce
608
India
603
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19,319
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127
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2
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19,368
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1,232
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1,058
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1,058
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339
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288
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Sammelwerk
118
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80
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74
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67
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22
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research-article
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Han, Heesup
32
Luu Trong Tuan
30
Parida, Vinit
27
Prentice, Catherine
26
Kohtamäki, Marko
23
Mattila, Anna S.
23
Laporte, Gilbert
22
Liu, Weihua
22
Wong, IpKin Anthony
20
Zhao, Xiande
20
Gustafsson, Anders
19
Vendrell-Herrero, Ferran
19
Xu, Xun
19
Cheng, T. C. E.
18
Gursoy, Dogan
18
Prybutok, Victor R.
18
Witell, Lars
18
Boysen, Nils
17
Bustinza, Oscar F.
17
McColl-Kennedy, Janet R.
17
Wirtz, Jochen
17
Balaji, M. S.
16
Choi, Tsan-Ming
16
Crainic, Teodor Gabriel
16
Edvardsson, Bo
16
Guchait, Priyanko
16
Huang, George Q.
16
Line, Nathaniel D.
16
Lu, Lu
16
Fisk, Raymond P.
15
Klaus, Philipp
15
Russell-Bennett, Rebekah
15
Zhang, Min
15
Dwivedi, Yogesh Kumar
14
Finsterwalder, Jörg
14
Gong, Taeshik
14
Hewitt, Mike
14
Karatepe, Osman M.
14
Roy, Sanjit
14
Sreejesh, S.
14
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OECD
24
Europäische Agentur für Sicherheit und Gesundheitsschutz am Arbeitsplatz
4
Asian Development Bank
2
European Centre for the Development of Vocational Training
2
ANZMAC Conference <2019, Wellington>
1
Europäische Kommission
1
Europäische Kommission / Trans-European Cooperation Scheme for University Studies
1
Europäische Kommission / Trans-European Mobility Scheme for University Studies
1
International Federation for Information Processing
1
International Risk Management Conference <2020, Online>
1
World Trade Organization
1
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All
Journal of business research : JBR
429
Journal of retailing and consumer services
373
International journal of hospitality management
369
European journal of operational research : EJOR
333
International journal of production research
284
Transportation research / E : an international journal
255
International journal of production economics
242
The journal of services marketing
227
The service industries journal
219
Service business
216
Industrial marketing management : the international journal for industrial and high-tech firms
171
International journal of contemporary hospitality management
161
Technological forecasting & social change : an international journal
155
Public management review
143
Management science : journal of the Institute for Operations Research and the Management Sciences
141
Journal of service management
121
Journal of hospitality marketing & management
120
Finance research letters
119
Computers & operations research : and their applications to problems of world concern ; an international journal
115
Journal of air transport management
115
Manufacturing & service operations management : M & SOM
113
Auditing : a journal of practice & theory
110
Total quality management & business excellence
110
Tourism management : research, policies, practice
108
Services marketing quarterly
107
The TQM journal : the international review of organizational improvement
93
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
93
Journal of service research
91
Omega : the international journal of management science
91
Telecommunications policy : the international journal of digital economy, data sciences and new media
88
Applied economics
87
International journal of services and operations management : IJSOM
85
International journal of logistics : research and applications
81
Journal of travel and tourism marketing
81
International journal of quality & reliability management
78
Research in transportation economics
72
The accounting review : a publication of the American Accounting Association
72
Transportation science : a journal of the Institute for Operations Research and the Management Sciences
70
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
67
Socio-economic planning sciences : the international journal of public sector decision-making
66
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ECONIS (ZBW)
19,448
Showing
21
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30
of
19,448
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date (oldest first)
21
Service
amid crisis : the role of supervisor humor and discretionary organizational support
Guidice, Rebecca M.
;
Mesmer-Magnus, Jessica
;
Barnes, …
- In:
The journal of services marketing
37
(
2023
)
2
,
pp. 168-183
Persistent link: https://www.econbiz.de/10013542920
Saved in:
22
Service
robot's responses in
service
recovery and
service
evaluation : the moderating role of robots' social perception
Shan, Minghui
;
Zhu, Zhenzhong
;
Chen, Haipeng
;
Sun, Sijie
- In:
Journal of hospitality marketing & management
33
(
2024
)
2
,
pp. 145-168
Persistent link: https://www.econbiz.de/10014511796
Saved in:
23
Mobile applications (apps) as
service
provider actors
Orsingher, Chiara
;
McColl-Kennedy, Janet R.
;
Zaki, Mohamed
- In:
International journal of consumer studies
48
(
2024
)
2
,
pp. 1-13
Persistent link: https://www.econbiz.de/10014531551
Saved in:
24
Column generation for
service
assignment in cloud-based manufacturing
Yang, Zhiyuan
;
Tan, Zheyi
;
Zhen, Lu
;
Zhang, Nianzu
; …
- In:
Computers & operations research : an international journal
161
(
2024
),
pp. 1-17
Persistent link: https://www.econbiz.de/10014559081
Saved in:
25
Net neutrality and universal
service
obligations : it's all about bandwidth
Gautier, Axel
;
Poudou, Jean-Christophe
;
Roland, Michel
- In:
Review of industrial organization
64
(
2024
)
4
,
pp. 581-614
Persistent link: https://www.econbiz.de/10014546203
Saved in:
26
Impulsive buying in buyer-seller
service
encounters
Ali, Fayaz
;
Tauni, Muhammad Zubair
;
Butt, Asad Hassan
; …
- In:
International journal of consumer studies
48
(
2024
)
4
,
pp. 1-15
Persistent link: https://www.econbiz.de/10014576031
Saved in:
27
Development and validation of a
service
captivity scale
Rayburn, Steven W.
;
Makarem, Suzanne C.
;
Mohan, Mayoor
; …
- In:
Journal of service research
27
(
2024
)
3
,
pp. 414-431
Persistent link: https://www.econbiz.de/10014580520
Saved in:
28
Essential capabilities for successful digital
service
innovation at the bottom of the pyramid
Sunder M., Vijaya
;
Modukuri, Siddhartha
- In:
California management review
66
(
2024
)
3
,
pp. 69-92
Persistent link: https://www.econbiz.de/10014583881
Saved in:
29
Optimizing customer involvement : how close should you be to your customers?
Sampson, Scott
;
Chase, Richard B.
- In:
California management review
65
(
2022
)
1
,
pp. 119-146
Persistent link: https://www.econbiz.de/10014240176
Saved in:
30
Formal versus casual : how do customers respond to
service
robots' uniforms? : the roles of
service
type and language style
Liu, Canmian
;
Xie, Lishan
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014439968
Saved in:
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