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~accessRights:"restricted"
~language:"bul"
~language:"eng"
~person:"Mattila, Anna S."
~subject:"China"
~subject:"Corporate social responsibility"
~subject:"Konsumentenverhalten"
~type_genre:"Article in journal"
~type_genre:"Conference proceedings"
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China
Corporate social responsibility
Konsumentenverhalten
Consumer behaviour
64
Dienstleistungsqualität
19
Service quality
19
Beziehungsmarketing
18
Relationship marketing
18
Customer satisfaction
16
Kundenzufriedenheit
16
Gastronomie
13
Restaurant industry
13
Experiment
11
Hotel industry
11
Hotellerie
11
Corporate Social Responsibility
10
Beschwerdemanagement
9
Complaint management
9
Emotion
9
Preismanagement
7
Pricing strategy
7
Viral marketing
7
Virales Marketing
7
Customer service
6
Internet marketing
6
Kundenbindungsprogramm
6
Kundenservice
6
Loyalty program
6
Online-Marketing
6
Advertising effects
5
CSR
5
Gastgewerbe
5
Gender
5
Hospitality industry
5
Online retailing
5
Online-Handel
5
Power
5
Werbewirkung
5
Advertising
4
Experimental design
4
Fundraising
4
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Type of publication
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Article
67
Type of publication (narrower categories)
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Article in journal
Conference proceedings
Aufsatz in Zeitschrift
67
Language
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Bulgarian
English
Author
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Mattila, Anna S.
Han, Heesup
92
Lin, Boqiang
77
Chan, Kam C.
74
Kong, Dongmin
73
Lee, Chien-chiang
64
Zhang, Wei
64
Wang, Ying
58
Paul, Justin
56
Septianto, Felix
55
Li, Jing
54
Yang, Yang
54
Liu, Yang
52
Zhang, Yan
51
Zhang, Lin
50
Dong, Kangyin
49
Dwivedi, Yogesh Kumar
49
Li, Jie
49
Liu, Qing
46
Loureiro, Sandra Maria Correia
45
Wang, Lei
45
Li, Yan
44
Zhang, Jing
44
Huang, Wei
43
Li, Xin
43
Liu, Yu
43
Ma, Wanglin
43
Wu, Yanrui
43
Zhang, Min
43
Song, Malin
42
Wen, Fenghua
42
Yu, Hao
42
Cooke, Fang Lee
40
Huang, Songshan
39
Li, Bin
39
Li, Yi
39
Phau, Ian
39
Hollebeek, Linda D.
38
Kim, Jungkeun
38
Thaichon, Park
38
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International journal of hospitality management
17
Cornell hospitality quarterly : CQ
6
Journal of business research : JBR
6
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
6
The Cornell hospitality quarterly
4
The journal of services marketing
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of hospitality marketing & management
3
International journal of contemporary hospitality management
2
Journal of retailing and consumer services
2
Journal of service research
2
Journal of service research : JSR
2
European journal of marketing
1
Journal of business ethics : JOBE
1
Journal of revenue and pricing management
1
Journal of service management
1
Journal of travel and tourism marketing
1
Marketing intelligence & planning
1
Services marketing quarterly
1
The journal of product & brand management
1
Tourism economics : the business and finance of tourism and recreation
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
67
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1
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10
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67
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1
Reducing resistance to sponsorship disclosure : the role of experiential versus material posts
Shuqair, Saleh
;
Viglia, Giampaolo
;
Pinto, Diego Costa
; …
- In:
Journal of travel research : a quarterly publication of …
63
(
2024
)
4
,
pp. 959-973
Persistent link: https://www.econbiz.de/10014582416
Saved in:
2
Corporate sociopolitical activism (CSA) : the role of perceived impact on consumer response to contribution type
Atanga, Barbara Apaalabono
;
Mattila, Anna S.
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014325587
Saved in:
3
Cross-category add-on bundling : impact of the consumption nature of bundled products on discount framing effectiveness
Song, Myungkeun
;
Noone, Breffni M.
;
Mattila, Anna S.
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
1
,
pp. 197-216
Persistent link: https://www.econbiz.de/10014245298
Saved in:
4
Does crowdsourcing necessarily lead to brand engagement? : the role of crowdsourcing cues and relationship norms on customer-brand relationships
Herter, Márcia Maurer
;
Shuqair, Saleh
;
Pinto, Diego Costa
- In:
The journal of product & brand management
32
(
2023
)
7
,
pp. 988-1004
Persistent link: https://www.econbiz.de/10014334390
Saved in:
5
Generation influences perceived coolness but not favorable attitudes toward cool hotel brands
Chen, Feier
;
Quadri-Felitti, Donna
;
Mattila, Anna S.
- In:
The Cornell hospitality quarterly
64
(
2023
)
1
,
pp. 95-103
Persistent link: https://www.econbiz.de/10014229652
Saved in:
6
Can customer relationships backfire? : how relationship norms shape moral obligation in cancelation behavior
Shuqair, Saleh
;
Pinto, Diego Costa
;
Cruz-Jesus, Frederico
; …
- In:
Journal of business research : JBR
151
(
2022
),
pp. 463-472
Persistent link: https://www.econbiz.de/10013459867
Saved in:
7
The effect of smart shopper self-perceptions on word-of-mouth behaviors in the loyalty reward program context
Hwang, Yoo Hee
;
Mattila, Anna S.
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
2
,
pp. 243-266
Persistent link: https://www.econbiz.de/10012800229
Saved in:
8
Effects of visual cues and social density on beverage consumption : a field experiment in a bar
Kim, Min Gyung
;
Yang, Hyunjoo
;
Mattila, Anna S.
- In:
The Cornell hospitality quarterly
63
(
2022
)
2
,
pp. 182-194
Persistent link: https://www.econbiz.de/10013256789
Saved in:
9
Ethnic restaurants : bringing uniqueness to the table through handwriting
Chen, Feier
;
Liu, Qing
;
Mattila, Anna S.
- In:
The Cornell hospitality quarterly
63
(
2022
)
4
,
pp. 465-478
Persistent link: https://www.econbiz.de/10013387220
Saved in:
10
The impact of environmental messages on consumer responses to plant-based meat : does language style matter?
Ye, Tian
;
Mattila, Anna S.
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014227202
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