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~accessRights:"restricted"
~language:"dan"
~language:"eng"
~person:"Wang, Ying"
~subject:"Dienstleistungsqualität"
~subject:"Emotion"
~type_genre:"Article in journal"
~type_genre:"Bibliographie enthalten"
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Dienstleistungsqualität
Emotion
China
36
Consumer behaviour
17
Konsumentenverhalten
17
Holiday behaviour
16
Urlaubsverhalten
16
Tourism
14
Tourismus
14
Theorie
11
Theory
11
Corporate Social Responsibility
8
Corporate social responsibility
8
Lieferkette
8
Supply chain
8
Capital income
7
Kapitaleinkommen
7
Service quality
7
Welt
7
World
7
Börsenkurs
6
Environmental policy
6
Share price
6
Tourism marketing
6
Tourismusmarketing
6
Umweltpolitik
6
Brand image
5
Brand management
5
COVID-19
5
Customer satisfaction
5
Forecasting model
5
Fuzzy sets
5
Fuzzy-Set-Theorie
5
Führungskräfte
5
Innovation
5
International tourism
5
Internationaler Tourismus
5
Kundenzufriedenheit
5
Managers
5
Markenführung
5
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10
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Article in journal
Bibliographie enthalten
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10
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Danish
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Wang, Ying
Han, Heesup
40
Septianto, Felix
31
Mattila, Anna S.
26
Prentice, Catherine
24
Prybutok, Victor R.
18
Hur, Won-Moo
15
Loureiro, Sandra Maria Correia
15
Sreejesh, S.
15
Wong, IpKin Anthony
15
Gong, Taeshik
14
Gursoy, Dogan
14
Klaus, Philipp
14
McColl-Kennedy, Janet R.
14
Zhang, Min
14
Ahn, Jiseon
13
Balaji, M. S.
13
Hanks, Lydia
13
Knechel, W. Robert
13
Line, Nathaniel D.
13
Quach, Sara
13
Su, LuJun
13
Ali, Faizan
12
Chua, Bee-Lia
12
Gustafsson, Anders
12
Prayag, Girish
12
Roy, Sanjit
12
Sparks, Beverley
12
Ashkanasy, Neal M.
11
Hsu, Cathy H. C.
11
Jebarajakirthy, Charles
11
Karatepe, Osman M.
11
Kim, Peter Beomcheol
11
Law, Chun Hung Roberts
11
Lee, Jin-soo
11
Park, Jungkun
11
Paul, Justin
11
Qu, Hailin
11
Shahin, Arash
11
Sharma, Piyush
11
So, Kevin Kam Fung
11
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Human systems management : HSM
1
International journal of contemporary hospitality management
1
International journal of hospitality management
1
Journal of hospitality marketing & management
1
Journal of service management
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
The TQM journal : the international review of organizational improvement
1
Tourism review
1
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ECONIS (ZBW)
10
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1
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10
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10
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date (oldest first)
1
Assessment of patient safety culture during COVID-19 : a cross-sectional study in a tertiary a-level hospital in China
Huang, Chih-Hsuan
;
Wang, Ying
;
Wu, Hsin-Hung
;
Yii-Ching, Lee
- In:
The TQM journal : the international review of …
34
(
2022
)
5
,
pp. 1189-1201
Persistent link: https://www.econbiz.de/10013537685
Saved in:
2
How does customer cooperation affect employees' prosocial service behavior in upscale Chinese hotels? : an affective social exchange perspective
Wang, Ying
;
Zhang, Yun
;
Xu, Feng Zeng
- In:
International journal of contemporary hospitality management
34
(
2022
)
6
,
pp. 2071-2091
Persistent link: https://www.econbiz.de/10013412530
Saved in:
3
Impact of comprehensive distance on inbound tourist satisfaction
Yang, Yang
;
Qiu, Yiqi
;
Wang, Ying
;
Zheng, Qingyan
- In:
Tourism review
77
(
2022
)
6
,
pp. 1418-1435
Persistent link: https://www.econbiz.de/10014235215
Saved in:
4
Enhancing employee innovation through customer engagement : the role of customer interactivity, employee affect, and motivations
Xu, Feng Zeng
;
Wang, Ying
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 351-376
Persistent link: https://www.econbiz.de/10012201367
Saved in:
5
How to win the consumer's heart? : exploring appraisal determinants of consumer pre-consumption emotions
Le Dung
;
Pratt, Marlene
;
Wang, Ying
;
Scott, Noel
; …
- In:
International journal of hospitality management
88
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012293951
Saved in:
6
Coping with emotional labor in high stress hospitality work environments
Teoh, Mark Weiyii
;
Wang, Ying
;
Kwek, Anna
- In:
Journal of hospitality marketing & management
28
(
2019
)
8
,
pp. 883-904
Persistent link: https://www.econbiz.de/10012176753
Saved in:
7
Corporate image and customer satisfaction by virtue of employee engagement
Zameer, Hashim
;
Wang, Ying
;
Yasmeen, Humaira
;
Mofrad, …
- In:
Human systems management : HSM
37
(
2018
)
2
,
pp. 233-248
Persistent link: https://www.econbiz.de/10011873177
Saved in:
8
Technology readiness and customer satisfaction with travel technologies : a cross-country investigation
Wang, Ying
;
So, Kevin Kam Fung
;
Sparks, Beverley
- In:
Journal of travel research : a quarterly publication of …
56
(
2017
)
5
,
pp. 563-577
Persistent link: https://www.econbiz.de/10011687294
Saved in:
9
What technology-enabled services do air travelers value? : investigating the role of technology readiness
Wang, Ying
;
So, Kevin Kam Fung
;
Sparks, Beverley
- In:
Journal of hospitality & tourism research : JHTR ; the …
41
(
2017
)
7
,
pp. 771-796
Persistent link: https://www.econbiz.de/10011746974
Saved in:
10
Enhancing customer relationships with retail service brands : the role of customer engagement
So, Kevin Kam Fung
;
King, Ceridwyn
;
Sparks, Beverley
; …
- In:
Journal of service management
27
(
2016
)
2
,
pp. 170-193
Persistent link: https://www.econbiz.de/10011565134
Saved in:
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