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~accessRights:"restricted"
~person:"Amin, Muslim"
~subject:"Service quality"
~type:"article"
~type_genre:"Article in journal"
~type_genre:"Article"
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Service quality
Consumer behaviour
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Dienstleistungsqualität
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Amin, Muslim
Han, Heesup
20
Mattila, Anna S.
16
Line, Nathaniel D.
13
Prentice, Catherine
11
Gong, Taeshik
10
Gursoy, Dogan
10
Hanks, Lydia
10
Klaus, Philipp
10
Sreejesh, S.
10
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9
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9
Xu, Xun
9
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8
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8
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8
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8
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7
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7
Lu, Lu
7
McColl-Kennedy, Janet R.
7
Park, Jungkun
7
Wong, IpKin Anthony
7
Wu, Hung-Che
7
Wu, Luorong
7
Ali, Faizan
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Cai, Ruiying
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Huan, Tzung-cheng
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Jebarajakirthy, Charles
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Kim, Jinkyung Jenny
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Lee, Seonjeong
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Rather, Raouf Ahmad
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5
El-Manstrly, Dahlia
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Fan, Alei
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Fernandes, Teresa
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Fong, Lawrence Hoc Nang
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Journal of hospitality marketing & management
2
Journal of hospitality and tourism insights
1
Nankai business review international
1
The international journal of bank marketing : IJBM
1
Tourism review
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ECONIS (ZBW)
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How luxury restaurants will enhance the concept of guest delight
Padma Panchapakesan
;
Amin, Muslim
;
Herjanto, Halimin
- In:
Journal of hospitality and tourism insights
5
(
2022
)
2
,
pp. 311-330
Persistent link: https://www.econbiz.de/10013189274
Saved in:
2
Airline service : low-cost-carriers (LCCs) failure and passenger emotional experience
Herjanto, Halimin
;
Amin, Muslim
;
Okumus, Fevzi
; …
- In:
Tourism review
77
(
2022
)
3
,
pp. 945-963
Persistent link: https://www.econbiz.de/10013368792
Saved in:
3
Determinants of online hotel booking intentions : website quality, social presence, affective commitment, and e-trust
Amin, Muslim
;
Ryu, Kisang
;
Cobanoglu, Cihan
;
Nizam, Ahmad
- In:
Journal of hospitality marketing & management
30
(
2021
)
7
,
pp. 845-870
Persistent link: https://www.econbiz.de/10012649552
Saved in:
4
An integrated model of service experience, emotions, satisfaction, and price acceptance : an empirical analysis in the Chinese hospitality industry
Ali, Faizan
;
Amin, Muslim
;
Cobanoglu, Cihan
- In:
Journal of hospitality marketing & management
25
(
2016
)
3/4
,
pp. 449-475
Persistent link: https://www.econbiz.de/10011499273
Saved in:
5
3G post adoption users experience with telecommunications services : a partial least squares (PLS) path modelling approach
Sajad Rezaei
;
Amin, Muslim
;
Moghaddam, Minoo
;
Mohamed, …
- In:
Nankai business review international
7
(
2016
)
3
,
pp. 389-422
Persistent link: https://www.econbiz.de/10011688336
Saved in:
6
Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty
Amin, Muslim
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 280-306
Persistent link: https://www.econbiz.de/10011593721
Saved in:
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