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~accessRights:"restricted"
~person:"Harrill, Rich"
~person:"Hsu, Maxwell K."
~subject:"Service quality"
~subject:"World"
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Service quality
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Holiday behaviour
6
Urlaubsverhalten
6
Customer satisfaction
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Kundenzufriedenheit
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Tourism
4
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Dienstleistungsqualität
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Harrill, Rich
Hsu, Maxwell K.
Han, Heesup
10
Su, LuJun
5
Chua, Bee-Lia
4
Schlesinger, Walesska
4
Adongo, Charles A.
3
Cervera-Taulet, Amparo
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Huang, Songshan
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Prayag, Girish
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Pérez-Cabañero, Carmen
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2
Ai, Chi-Han
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Dedeoğlu, Bekir Bora
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Duarte, António
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Dube, Kaitano
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Farhangmehr, Minoo
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Gladkikh, Tatiana
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Gowreesunkar, Vanessa G. B.
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Hassan, Azizul
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He, Xuehuan
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Hu, Dongbin
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Korstanje, Maximiliano
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Lee, Jin-soo
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Lee, Sanghyeop
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Line, Nathaniel D.
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Journal of business research : JBR
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of hospitality marketing & management
1
Journal of service theory and practice
1
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First-time versus repeat tourists : resistance to negative information
Su, LuJun
;
Hsu, Maxwell K.
;
Huels, Brian
- In:
Journal of service theory and practice
32
(
2022
)
2
,
pp. 258-282
Persistent link: https://www.econbiz.de/10013190889
Saved in:
2
A shrinking world for tourists? : examining the changing role of distance factors in understanding destination choices
Yang, Yang
;
Liu, Hongbo
;
Li, Xiang
;
Harrill, Rich
- In:
Journal of business research : JBR
92
(
2018
),
pp. 350-359
Persistent link: https://www.econbiz.de/10011925489
Saved in:
3
The effect of tourist relationship perception on destination loyalty at a world heritage site in China : the mediating role of overall destination satisfaction and trust
Su, LuJun
;
Hsu, Maxwell K.
;
Swanson, Scott
- In:
Journal of hospitality & tourism research : JHTR ; the …
41
(
2017
)
2
,
pp. 180-210
Persistent link: https://www.econbiz.de/10011645607
Saved in:
4
Chinese customers' evaluation of travel website quality : a decision-tree analysis
Sun, Ping
;
Cárdenas, David A.
;
Harrill, Rich
- In:
Journal of hospitality marketing & management
25
(
2016
)
3/4
,
pp. 476-497
Persistent link: https://www.econbiz.de/10011499274
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