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~accessRights:"restricted"
~person:"Klaus, Philipp"
~person:"Ratten, Vanessa"
~subject:"Beziehungsmarketing"
~subject:"Knowledge management"
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Beziehungsmarketing
Knowledge management
Entrepreneurship
41
Entrepreneurship approach
37
Innovation
33
Innovation management
30
Innovationsmanagement
30
Relationship marketing
26
Unternehmensgründung
21
Business start-up
20
Consumer behaviour
17
Konsumentenverhalten
17
Strategic management
16
Strategisches Management
16
Coronavirus
14
Sport
14
Sports
13
Entrepreneurs
12
Management
12
Unternehmer
12
Customer experience
11
Digitalisierung
11
Digitization
11
Dienstleistungsqualität
10
Service quality
10
Betriebswirtschaftsstudium
8
Customer satisfaction
8
Führungskräfteentwicklung
8
Graduate business education
8
Knowledge transfer
8
Kundenzufriedenheit
8
Leadership development
8
Marketing management
8
Marketingmanagement
8
Welt
8
Wissensmanagement
8
Wissenstransfer
8
World
8
COVID-19
7
Familienunternehmen
7
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Article
27
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7
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20
Aufsatz in Zeitschrift
20
Aufsatz im Buch
7
Book section
7
Collection of articles of several authors
2
Sammelwerk
2
Language
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English
34
Author
All
Klaus, Philipp
Ratten, Vanessa
Han, Heesup
38
Hollebeek, Linda D.
36
Vrontis, Demetris
34
Kumar, V.
28
Thaichon, Park
24
Kumar, Vikas
23
Chatterjee, Sheshadri
22
Loureiro, Sandra Maria Correia
21
Rather, Raouf Ahmad
21
Chaudhuri, Ranjan
20
Prentice, Catherine
20
Antonelli, Cristiano
19
Cegarra Navarro, Juan Gabriel
19
Del Giudice, Manlio
19
Jennex, Murray E.
19
Khan, Imran
19
Kianto, Aino
19
Quach, Sara
19
Gil Saura, Irene
18
Luu Trong Tuan
18
Mattila, Anna S.
18
Palmatier, Robert W.
18
So, Kevin Kam Fung
18
Svensson, Göran
18
Ahn, Jiseon
17
Itani, Omar S.
17
Grewal, Dhruv
16
Japutra, Arnold
16
Nguyen Tuyet-Mai
16
Rahman, Zillur
16
Roy, Sanjit
16
Schiuma, Giovanni
16
Bedford, Denise A. D.
15
Durst, Susanne
15
Johnson, Lester W.
15
Balaji, M. S.
14
Bolisani, Ettore
14
Dhir, Amandeep
14
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Institution
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Springer International Publishing
1
Published in...
All
Journal of retailing and consumer services
6
Developing digital marketing : relationship perspectives
5
The journal of services marketing
4
International journal of market research
2
Knowledge management research & practice : KMRP ; an official journal of the OR Society
2
Springer eBook Collection / Business and Management
2
SpringerLink / Bücher
2
Contributions to Management Science
1
Contributions to management science
1
Covid-19, technology and marketing : moving forward and the new normal
1
Emerald insight
1
Entrepreneurial Innovation : Strategy and Competition Aspects
1
European journal of international management : EJIM
1
International entrepreneurship and management journal
1
Journal of business research : JBR
1
Journal of service research
1
Routledge advances in management and business studies
1
Technological forecasting & social change : an international journal
1
The journal of product & brand management
1
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ECONIS (ZBW)
34
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1
COVID-19 and entrepreneurship : challenges and opportunities for small business
Ratten, Vanessa
(
ed.
)
-
2021
Persistent link: https://www.econbiz.de/10013182725
Saved in:
2
Entrepreneurship education and digital marketing : what does the future hold?
Ratten, Vanessa
;
Rashid, Sumayya
- In:
Developing digital marketing : relationship perspectives
,
(pp. 87-101)
.
2021
Persistent link: https://www.econbiz.de/10012585842
Saved in:
3
The impact of knowledge creation and acquisition on innovation, coopetition and international opportunity development
Santos, Gina Marques Carvalho
;
Marques, Carla Susana da …
- In:
European journal of international management : EJIM
16
(
2021
)
3
,
pp. 450-472
Persistent link: https://www.econbiz.de/10012667876
Saved in:
4
Digital sport marketing
Ratten, Vanessa
;
Thompson, Ashleigh-Jane
- In:
Developing digital marketing : relationship perspectives
,
(pp. 75-86)
.
2021
Persistent link: https://www.econbiz.de/10012585821
Saved in:
5
The development and current trends of digital marketing and relationship marketing research
Le Dung
;
Nguyen Tuyet-Mai
;
Quach, Sara
;
Thaichon, Park
; …
- In:
Developing digital marketing : relationship perspectives
,
(pp. 1-18)
.
2021
Persistent link: https://www.econbiz.de/10012585544
Saved in:
6
The current trends and future direction of digital and relationship marketing : a business perspective
Nguyen Tuyet-Mai
;
Le Dung
;
Quach, Sara
;
Ratten, Vanessa
- In:
Developing digital marketing : relationship perspectives
,
(pp. 191-200)
.
2021
Persistent link: https://www.econbiz.de/10012586502
Saved in:
7
Digital marketing and geopolitical uncertainty in banking portfolio
management
: evidence for China commercial banks
Ntasis, Lazaros
;
Kountzakis, Christos E.
;
Koronios, …
- In:
Developing digital marketing : relationship perspectives
,
(pp. 65-73)
.
2021
Persistent link: https://www.econbiz.de/10012585702
Saved in:
8
Where is customer experience (CX) research heading? : a personal commentary
Klaus, Philipp
- In:
The journal of services marketing
37
(
2023
)
6
,
pp. 700-705
Persistent link: https://www.econbiz.de/10014314392
Saved in:
9
There is a secret to success : Linking customer experience
management
practices to profitability
Wetzels, Ruud W. H.
;
Klaus, Philipp
;
Wetzels, Martin
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014303332
Saved in:
10
Quantifying the influence of customer experience on consumer share-of-category
Klaus, Philipp
;
Kuppelwieser, Volker
;
Heinonen, Kristina
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014303364
Saved in:
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