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~accessRights:"restricted"
~subject:"Job satisfaction"
~subject:"Kundenservice"
~subject:"Physical distribution"
~subject:"Relationship marketing"
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Job satisfaction
Kundenservice
Physical distribution
Relationship marketing
Salespeople
949
Verkaufspersonal
949
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449
Selling
448
Beziehungsmarketing
272
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148
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148
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141
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102
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97
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97
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88
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88
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68
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Itani, Omar S.
14
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11
Chaker, Nawar N.
11
Rutherford, Brian N.
7
Schwepker, Charles H. <Jr.>
7
Zablah, Alex R.
7
Alavi, Sascha
6
Friend, Scott B.
6
Hochstein, Bryan
6
Bush, Alan J.
5
Jaramillo, Fernando
5
Kalra, Ashish
5
Rangarajan, Deva
5
Rouziou, Maria
5
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5
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4
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4
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Udayana, Ida Bagus Nyoman
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Zang, Zhimei
4
Ardyan, Elia
3
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3
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3
Beeler, Lisa L.
3
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Brown, Tom
3
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3
Dubinsky, Alan J.
3
Dugan, Riley
3
Edmondson, Diane R.
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Evans, Kenneth R.
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Farida, Naili
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Springer Fachmedien Wiesbaden
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Industrial marketing management : the international journal for industrial and high-tech firms
47
Journal of business research : JBR
25
Journal of personal selling & sales management
25
The journal of personal selling & sales management : JPSSM
22
The journal of business & industrial marketing
16
Journal of business-to-business marketing
14
SpringerLink / Bücher
13
Journal of retailing and consumer services
12
Journal of retailing
10
Journal of the Academy of Marketing Science
7
International journal of hospitality management
6
Journal of service research
6
The Oxford handbook of strategic sales and sales management
6
International journal of retail & distribution management
5
Journal of service research : JSR
5
Springer eBook Collection / Business and Economics
5
Asia Pacific journal of marketing and logistics
4
Journal of business ethics : JOBE
4
Journal of marketing
4
European journal of marketing
3
International journal of logistics : research and applications
3
Journal of Asia Business Studies
3
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
3
Journal of hospitality marketing & management
3
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
3
Journal of service theory and practice
3
Marketing intelligence & planning
3
Service business
3
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
2
Business Guides on the Go
2
European journal of marketing : EJM
2
International journal of bank marketing
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
International journal of services and operations management
2
International journal of services, economics and management
2
Journal of marketing theory and practice : JMTP
2
Journal of service management
2
Journal of strategic marketing
2
Manthan : journal of commerce and management
2
Market : review for marketing theory and practice
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ECONIS (ZBW)
368
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1
Salespeople's sales performance skills in B2B of services firms : a cross-industrial study
Høgevold, Nils
;
Rodríguez, Rocío
;
Svensson, Göran
; …
- In:
European business review
36
(
2024
)
2
,
pp. 201-224
Persistent link: https://www.econbiz.de/10014513321
Saved in:
2
Mass customization's online sales configurator capabilities and purchase intention : the roles of psychological empowerment and ownership
Meddeb, Marwa
;
Moulins, Jean-Louis
- In:
Bringing the Soul Back to Marketing : Proceedings of …
,
(pp. 1-10)
.
2024
Persistent link: https://www.econbiz.de/10014500979
Saved in:
3
Trust repair after a sales manager error
Nelson, Christopher A.
;
Walsh, Michael F.
;
Cui, Annie Peng
- In:
Journal of personal selling & sales management
44
(
2024
)
1
,
pp. 74-83
Persistent link: https://www.econbiz.de/10014515165
Saved in:
4
Understanding the consequences of digital technology use in sales : multilevel tensions inside sales organizations
Micallef, Mark
;
Keränen, Joona
;
Kokshagina, Olga
- In:
Journal of personal selling & sales management
44
(
2024
)
1
,
pp. 84-99
Persistent link: https://www.econbiz.de/10014515167
Saved in:
5
Influence of substantive corporate social responsibility attribution on salespeople's value-based selling : a resource perspective
Yan, Aimin
;
Jiang, Biyun
;
Zang, Zhimei
- In:
Chinese management studies
18
(
2024
)
2
,
pp. 375-404
Persistent link: https://www.econbiz.de/10014483354
Saved in:
6
"From fail to prevail" : how a salesperson's communication sentiment influences consumer forgiveness in service failures focusing on the role of consumer self-construal
Luo, Jieqiong
;
Yoo, Je Eun
;
Park, Jeong Eun
- In:
Journal of global scholars of marketing science : …
34
(
2024
)
2
,
pp. 231-252
Persistent link: https://www.econbiz.de/10014511630
Saved in:
7
Relationship marketing and the B2B sales force, effects of Big Five personality traits
Canales-Ronda, Pedro
- In:
Journal of relationship marketing : innovations and …
23
(
2024
)
2
,
pp. 76-93
Persistent link: https://www.econbiz.de/10014567150
Saved in:
8
Exploring the interplay between frontline employees' humour styles in service encounters
Oliveira, Eduardo
- In:
Journal of marketing management : JMM ; journal of the …
40
(
2024
)
1/2
,
pp. 129-150
Persistent link: https://www.econbiz.de/10014549727
Saved in:
9
How do customer-related characteristics influence frontline bank employees' boundary spanning behaviors?
Lee, Myoung-Soung
;
Yoo, Jaewon
- In:
International journal of bank marketing
41
(
2023
)
7
,
pp. 1945-1973
Persistent link: https://www.econbiz.de/10014470760
Saved in:
10
Customer influence on frontline employee work engagement
Yoo, Jaewon
;
Chen, Jing
;
Frankwick, Gary L.
- In:
International journal of bank marketing
41
(
2023
)
6
,
pp. 1443-1463
Persistent link: https://www.econbiz.de/10014332201
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