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~accessRights:"restricted"
~subject:"Lieferantenmanagement"
~type:"article"
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Search: subject_exact:"Customer orientation"
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Lieferantenmanagement
Beziehungsmarketing
7,543
Relationship marketing
7,543
Consumer behaviour
4,223
Konsumentenverhalten
4,223
Customer satisfaction
2,340
Kundenzufriedenheit
2,339
Dienstleistungsqualität
1,771
Service quality
1,771
Brand management
1,334
Markenführung
1,334
Brand image
1,029
Markenimage
1,029
Social Web
1,018
Social web
1,018
Supplier relationship management
804
Internet marketing
790
Online-Marketing
790
Customer integration
776
Kundenintegration
773
Brand
677
Markenartikel
665
Einzelhandel
625
Retail trade
625
Online retailing
598
Online-Handel
598
Confidence
597
Vertrauen
596
E-commerce
528
Electronic Commerce
527
Marketing management
499
Marketingmanagement
498
Customer value
472
Kundenwert
471
Emotion
441
Customer service
416
Kundenservice
413
Betriebliche Wertschöpfung
380
Value creation
380
Viral marketing
365
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787
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Svensson, Göran
14
Casidy, Riza
7
Aykol, Bilge
6
Friend, Scott B.
6
Mangus, Stephanie M.
6
Mostert, Pierre
6
Nyadzayo, Munyaradzi W.
6
Wang, Yonggui
6
Gligor, David M.
5
Leonidou, Leonidas C.
5
Mpinganjira, Mercy
5
Naudé, Peter
5
Sharma, Piyush
5
Thaichon, Park
5
Zhang, Chuang
5
Barry, James M.
4
Bush, Alan J.
4
Christodoulides, Paul
4
Folse, Judith Anne Garretson
4
Good, Megan C.
4
Høgevold, Nils M.
4
Jones, Eli
4
Kingshott, Russel P. J.
4
Mohan, Mayoor
4
Pullins, Ellen
4
Schwepker, Charles H. <Jr.>
4
Ulaga, Wolfgang
4
Wang, Xinchun
4
Zaefarian, Ghasem
4
Aarikka-Stenroos, Leena
3
Akrout, Houcine
3
Amoako, George Kofi
3
Andersen, Poul Houman
3
Balaji, M. S.
3
Bock, Dora E.
3
Burton, Jamie
3
Chatterjee, Sheshadri
3
Corsaro, Daniela
3
Dahlstrom, Robert
3
Eggert, Andreas
3
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Industrial marketing management : the international journal for industrial and high-tech firms
139
Journal of business research : JBR
64
The journal of business & industrial marketing
59
Journal of business-to-business marketing
29
The journal of services marketing
17
Journal of the Academy of Marketing Science
14
Journal of strategic marketing
13
Journal of personal selling & sales management
11
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
11
Service business
11
Journal of marketing
9
Journal of retailing and consumer services
9
International journal of production economics
8
Journal of purchasing and supply management
8
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
8
Journal of customer behaviour
6
Marketing theory
6
Services marketing quarterly
6
The international journal of logistics management
6
International journal of project management : the journal of The International Project Management Association
5
Journal of marketing management : JMM ; journal of the Academy of Marketing
5
Total quality management & business excellence
5
Asia Pacific journal of marketing and logistics
4
European journal of marketing
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
4
International journal of hospitality management
4
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
4
International journal of procurement management
4
International journal of production research
4
Journal of Inter-Organizational Relationships
4
Journal of service research : JSR
4
Marketing intelligence & planning
4
The international journal of bank marketing : IJBM
4
The journal of personal selling & sales management : JPSSM
4
Business horizons
3
Developing digital marketing : relationship perspectives
3
Die Betriebswirtschaft : DBW
3
International journal of business innovation and research : IJBIR
3
International journal of retail & distribution management
3
Inventi impact: retailing & consumer services
3
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ECONIS (ZBW)
804
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1
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10
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804
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1
Is love extendable to relationship marketing and supply chain management?
Madadi, Rozbeh
;
Torres, Ivonne M.
;
Zúñiga, Miguel Ángel
- In:
Services marketing quarterly
43
(
2022
)
3
,
pp. 374-388
Persistent link: https://www.econbiz.de/10013352810
Saved in:
2
B2C multi- to single-channel : the effect of removing a consumer channel preference on consumer retailer and channel choice
Ngoh, Cheryl-lyn
;
Mellema, Hillary N.
- In:
The journal of business & industrial marketing
39
(
2024
)
1
,
pp. 53-65
Persistent link: https://www.econbiz.de/10014472710
Saved in:
3
Role of community trust in driving brand loyalty in large online B2B communities
Sethi, Amit Rakesh
;
Dash, Satyabhusan
;
Mishra, Abhishek
; …
- In:
The journal of business & industrial marketing
39
(
2024
)
2
,
pp. 256-272
Persistent link: https://www.econbiz.de/10014473031
Saved in:
4
Analyzing the customer brand engagement model from the perspective of sellers and buyers in the B2B context
Susanti, Vonny
;
Samudro, Andreas
- In:
The journal of business & industrial marketing
39
(
2024
)
2
,
pp. 299-317
Persistent link: https://www.econbiz.de/10014473046
Saved in:
5
Identifying the determinants and consequences of post-recovery satisfaction in B2B customers : a multidimensional justice theory perspective
Ahmad, Bilal
;
Yuan, Jingbo
;
Akhtar, Nadeem
;
Ashfaq, Muhammad
- In:
The journal of business & industrial marketing
39
(
2024
)
2
,
pp. 423-437
Persistent link: https://www.econbiz.de/10014473086
Saved in:
6
Building upstream supplier capabilities for downstream customization : the role of collaboration capital
Madhavaram, Sreedhar
;
Hall, Kenneth
;
Ghosh, Amit K.
; …
- In:
Journal of business logistics
45
(
2024
)
1
,
pp. 1-27
Persistent link: https://www.econbiz.de/10014477664
Saved in:
7
Will artificial intelligence undermine the effects of guanxi on relationship performance? : evidence from China's banking industry
Liu, Paul C. Y.
;
Wang, Weisha
;
Wang, Zi
;
Yang, Ying
- In:
Industrial marketing management : the international …
116
(
2024
),
pp. 12-25
Persistent link: https://www.econbiz.de/10014456182
Saved in:
8
Integrated banking channel service quality (IBCSQ) : role of IBCSQ for building consumers' relationship quality and brand equity
Sreejesh, S.
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014460872
Saved in:
9
Effects of customer relationship management on service innovation : moderating role of managers' risk-taking behavior and interaction frequency
Randhawa, Praneet
- In:
Journal of hospitality marketing & management
33
(
2024
)
2
,
pp. 190-207
Persistent link: https://www.econbiz.de/10014511800
Saved in:
10
Connecting the customer to the supply chain : proposition of a conceptual framework
Marty, Justine
;
Ageron, Blandine
- In:
European journal of international management : EJIM
22
(
2024
)
1
,
pp. 1-30
Persistent link: https://www.econbiz.de/10014513931
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