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~accessRights:"restricted"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Fallstudie"
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Search: subject_exact:"Dienstleistung"
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Dienstleistung
587
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581
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327
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327
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206
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168
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service innovation
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5
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5
Rayburn, Steven W.
5
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5
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4
Gallan, Andrew S.
4
Grönroos, Christian
4
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4
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4
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4
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3
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The journal of services marketing
38
Journal of business research : JBR
37
The service industries journal
35
Journal of service management
25
International journal of hospitality management
15
Journal of retailing and consumer services
15
Journal of service research
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Journal of service research : JSR
15
Service business
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Industrial marketing management : the international journal for industrial and high-tech firms
13
Services marketing quarterly
12
European journal of operational research : EJOR
11
International journal of production economics
10
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
9
Journal of service theory and practice
8
Management science : journal of the Institute for Operations Research and the Management Sciences
8
International journal of production research
7
International journal of contemporary hospitality management
6
Business & information systems engineering : BISE ; the international journal of Wirtschaftsinformatik
5
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
5
Journal of operations management
5
Operations research
5
International journal of business innovation and research : IJBIR
4
International journal of innovation management
4
International journal of quality and service sciences
4
Journal of service theory and practice : JSTP
4
Journal of the European Economic Association : JEEA
4
Journal of the Operational Research Society : OR
4
Production and operations management : an international journal of the Production and Operations Management Society
4
Public management review
4
The journal of business & industrial marketing
4
AMS review : official publication of the Academy of Marketing Science
3
European journal of marketing
3
Industry and innovation
3
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
3
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
3
International journal of services and operations management : IJSOM
3
International journal of services technology and management
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of management & organization : JMO
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ECONIS (ZBW)
651
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1
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10
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651
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date (oldest first)
1
The Collaborative Service Design Playbook to plan, design, and implement sustainable health services for impact
Parkinson, Joy
;
Clark, Kristen
;
McIntosh, Tegan
- In:
Health marketing quarterly
41
(
2024
)
1
,
pp. 11-32
Persistent link: https://www.econbiz.de/10014575142
Saved in:
2
A comparative analysis of contactless e-service encounters in online platforms
Lee, Sang M.
;
Hong, Soon Goo
;
Lee, Donhee
- In:
Service business
18
(
2024
)
1
,
pp. 1-26
Persistent link: https://www.econbiz.de/10014504707
Saved in:
3
Does emotional intelligence impact service innovation capabilities? : Exploring the role of diversity climate and innovation culture
Jegerson, Devid
;
Jabeen, Fauzia
;
Abdulla, Hanan H.
; …
- In:
Journal of intellectual capital
25
(
2024
)
1
,
pp. 166-187
Persistent link: https://www.econbiz.de/10014506843
Saved in:
4
Essential capabilities for successful digital service innovation at the bottom of the pyramid
Sunder M., Vijaya
;
Modukuri, Siddhartha
- In:
California management review
66
(
2024
)
3
,
pp. 69-92
Persistent link: https://www.econbiz.de/10014583881
Saved in:
5
Tourists' value co-creation with service robots : antecedents and mechanisms
Lin, Vera Shanshan
;
Zhang, Xinyi
;
Ren, Yuting
;
Huang, …
- In:
Journal of hospitality & tourism research : JHTR ; the …
48
(
2024
)
6
,
pp. 949-963
Persistent link: https://www.econbiz.de/10014633803
Saved in:
6
The least developed countries' Services Waiver, Aid for Trade for services and services exports
Gnangnon, Sèna Kimm
- In:
The world economy : the leading journal on …
47
(
2024
)
4
,
pp. 1495-1530
Persistent link: https://www.econbiz.de/10014540690
Saved in:
7
A design method for edge-cloud collaborative product service system : a dynamic event-state knowledge graph-based approach with real case study
Yang, Maolin
;
Yang, Yuqian
;
Jiang, Pingyu
- In:
International journal of production research
62
(
2024
)
7
,
pp. 2584-2605
Persistent link: https://www.econbiz.de/10014546471
Saved in:
8
Development and validation of a service captivity scale
Rayburn, Steven W.
;
Makarem, Suzanne C.
;
Mohan, Mayoor
; …
- In:
Journal of service research
27
(
2024
)
3
,
pp. 414-431
Persistent link: https://www.econbiz.de/10014580520
Saved in:
9
Service system innovation and competitiveness in an emerging market : the moderating role of managerial competencies
Igwe, Anthony
;
Akpan, Ekom Etim
;
Udoh, Ben Etim
;
Sylva, …
- In:
Gadjah Mada international journal of business
26
(
2024
)
1
,
pp. 83-108
Persistent link: https://www.econbiz.de/10014486993
Saved in:
10
Service mega-disruptions : a conceptual model and research agenda
Vredenburg, Jessica
;
Kapitan, Sommer
;
Jang, Sharon
- In:
The journal of services marketing
38
(
2024
)
1
,
pp. 131-144
Persistent link: https://www.econbiz.de/10014473598
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