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~type_genre:"Collection of articles written by one author"
~type_genre:"Conference paper"
~type_genre:"Government document"
~type_genre:"Reprint"
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Search: "Dienstleistungsqualität"
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Dienstleistungsqualität
88
Service quality
88
Customer satisfaction
31
Kundenzufriedenheit
31
Quality management
25
Qualitätsmanagement
25
Consumer behaviour
21
Konsumentenverhalten
21
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service quality
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6,579
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202
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199
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199
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158
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158
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82
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He, Zhen
3
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3
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2
Nuttawut Rojniruttikul
2
Psomas, Evangelos
2
Raharjo, Hendry
2
Zhang, Min
2
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1
Adjei, Emmanuel Kofi
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
11
International journal of quality and service sciences
7
Business process management journal
6
Research in transportation economics
6
Understanding digital industry : proceedings of the Conference on Managing Digital Industry, Technology and Entrepreneurship (CoMDITE 2019), July 10-11, 2019, Bandung, Indonesia
5
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
4
Corporate Practices: Policies, Methodologies, and Insights in Organizational Management : International Conference on Entrepreneurship and the Economy in an Era of Uncertainty 2023
3
Driving Quality Management and Sustainability in VUCA Environments : 4th International Conference on Quality Innovation and Sustainability (ICQIS), Setubal, Portugal, May 22-23, 2023
3
International journal of auditing : IJA
3
Journal of health organization and management
3
Journal of service theory and practice
3
Eurasian Business and Economics Perspectives : Proceedings of the 37th Eurasia Business and Economics Society Conference
2
Information technology and management
2
Journal of financial services marketing : JFSM
2
OECD Economics Department working papers
2
The American economic review
2
The TQM journal : the international review of organizational improvement
2
Advances in applied economic research : proceedings of the 2016 International Conference on Applied Economics (ICOAE)
1
Africa-to-Africa internationalization : key issues and outcomes
1
Analele ştiinţifice ale Univerşităţii Alexandru Ioan Cuza din Iaşi / Ştiinţe economice
1
CEDEFOP panorama series
1
Development, Growth and Finance of Organizations from an Eastern European Context : the 2015 Griffiths School of Management Annual Conference on Business, Entrepreneurship and Ethics (GSMAC)
1
International journal of quality & reliability management
1
Journal of revenue and pricing management
1
Mathematics in business management : [International Conference on Mathematics in Engineering and Business Management during 9 - 10 March 2012, Chennai, India]
1
New business and regulatory strategies in the postal sector
1
OECD health working papers
1
Proceedings of the 5th International Conference on Economic Management and Green Development
1
Regulation of Finance and Accounting : 21st and 22nd Virtual Annual Conference on Finance and Accounting (ACFA2020-21), Prague, Czech Republic
1
Remodelling Businesses for Sustainable Development : 2nd International Conference on Modern Trends in Business, Hospitality, and Tourism, Cluj-Napoca, Romania, 2022
1
The European accounting review
1
The international review of retail, distribution and consumer research
1
The journal of consumer marketing
1
The journal of law, economics, & organization
1
Tourism economics : the business and finance of tourism and recreation
1
Werbung für alle Sinne : multimodale Kommunikationsstrategien
1
Zukunft verantwortungsvoll gestalten : Forschungsforum der österreichischen Fachhochschulen 2021
1
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ECONIS (ZBW)
88
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1
Psychological empowerment and service culture : fostering sustainable service behavior in the banking sector
Sathyamoorthi, Vairamani
;
Ahamed, Sikkander Basheer Inayath
- In:
Corporate Practices: Policies, Methodologies, and …
,
(pp. 963-984)
.
2024
Persistent link: https://www.econbiz.de/10014575123
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2
Factors influencing customer retention in the parcel delivery industry
Zonghong Wu
;
Nuttawut Rojniruttikul
- In:
Corporate Practices: Policies, Methodologies, and …
,
(pp. 789-805)
.
2024
Persistent link: https://www.econbiz.de/10014575003
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3
Factors influencing online platform engagement in fresh fruit e-commerce in China
Tang, Lin
;
Nuttawut Rojniruttikul
- In:
Corporate Practices: Policies, Methodologies, and …
,
(pp. 247-261)
.
2024
Persistent link: https://www.econbiz.de/10014564136
Saved in:
4
Product-service system development for 3D customized production in hospitals
Santos, Milene
;
Soares, B. A. R.
;
Carvalho, Helena
- In:
Driving Quality Management and Sustainability in VUCA …
,
(pp. 29-43)
.
2024
Persistent link: https://www.econbiz.de/10014549170
Saved in:
5
A new model for Quality 4.0
Humphries, Jacqueline
;
Ryan, Alan
;
Ven, Pepijn van de
- In:
Driving Quality Management and Sustainability in VUCA …
,
(pp. 185-198)
.
2024
Persistent link: https://www.econbiz.de/10014549492
Saved in:
6
A comparative study of service quality in portuguese and angolan higher education institutions
Rolo, Ana
;
Saraiva, Margarida
;
Leandro, Gracieth
; …
- In:
Driving Quality Management and Sustainability in VUCA …
,
(pp. 199-208)
.
2024
Persistent link: https://www.econbiz.de/10014549505
Saved in:
7
Exploring the impact of hotel attributes and services on price and revenue : a hedonic pricing model approach with a focus on internal and external segmentation and repeat customer...
Vives, Aldric
;
Ostrovskaya, Liudmila
- In:
Tourism economics : the business and finance of tourism …
30
(
2024
)
4
,
pp. 813-843
Persistent link: https://www.econbiz.de/10014580952
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8
Developing Internet of Things-related ISO 10001 Hand Hygiene Privacy Codes in healthcare
Ortiz, María Belén
;
Karapetrovic, Stanislav
- In:
The TQM journal : the international review of …
35
(
2023
)
5
,
pp. 1194-1210
Persistent link: https://www.econbiz.de/10014321611
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9
Exploring relevant factors influencing guests' satisfaction : case study - 4* and 5* hotels in Mamaia Resort
Negrușa, Adina Letiția
;
Chifu, Ioan Cristian
;
Bode, …
- In:
Remodelling Businesses for Sustainable Development : …
,
(pp. 85-101)
.
2023
Persistent link: https://www.econbiz.de/10013536144
Saved in:
10
Market concentration of audit services provided to public-interest entities : empirical evidence from the Czech Republic
Stiebal, Richard
;
Šindelář, Michal
- In:
Eurasian Business and Economics Perspectives : …
,
(pp. 157-170)
.
2022
Persistent link: https://www.econbiz.de/10013462028
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