A comparative study of service quality in portuguese and angolan higher education institutions
Year of publication: |
2024
|
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Authors: | Rolo, Ana ; Saraiva, Margarida ; Leandro, Gracieth ; Nogueiro, Teresa ; Alves, Rui |
Published in: |
Driving Quality Management and Sustainability in VUCA Environments : 4th International Conference on Quality Innovation and Sustainability (ICQIS), Setubal, Portugal, May 22-23, 2023. - Cham : Springer Nature Switzerland, ISBN 978-3-031-52723-4. - 2024, p. 199-208
|
Subject: | Education | HEI | Quality | Dienstleistungsqualität | Service quality | Hochschule | Higher education institution | Portugal | Vergleich | Comparison |
Type of publication: | Article |
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Type of publication (narrower categories): | Aufsatz im Buch ; Book section ; Konferenzbeitrag ; Conference paper |
Language: | English |
Other identifiers: | 10.1007/978-3-031-52723-4_16 [DOI] |
Source: | ECONIS - Online Catalogue of the ZBW |
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